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Your Patience is Appreciated

by cbensen on August 1, 2008

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Categories : Featured Articles,News




Since Thursday, July 31, we have been experiencing a distributed denial of service (DDOS) attack that may be impacting some of our international customers’ access to our storefront and account manager. We are working to mitigate the attack and anticipate full customer access resuming shortly.

While these attacks are increasingly common in the industry, we continue to make every effort to employ and implement market-leading technology to combat against such attacks in a manner that mitigates the impact to our customers. We apologize for the inconvenience and we will continue to monitor for any additional attacks.

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    • http://www.exploradordeluniverso.org Salvador Martinez B

      bad news, I hope soon be resolved. wait. greetings.

    • David Stewart

      Problem is clearly not resolved. It’s 10th August now and it’s not possible to access the payment process for renewing domains or email addresses. I am attempting to access from the UK.

    • cbensen

      Hi David,
      I’m sorry to hear that. Someone from tech support has emailed you. They’d be happy to call you to resolve the problem.

      Connie

    • Alicia Wright

      I am in the US and have been unable to access networksolutions.com for WELL OVER a week. This is causing a big problem for my small business. How can I manage/update my website?

    • Alicia Wright

      I cannot log on to NS. I am frustrated and unable to find out what is wrong. Please help.

    • http://www.afitspot.com GerryRosso

      Alicia, I’m Gerry from Network Soltuions. I’m sorry to hear you can’t access our site. If you send me your details. I’d be happy to look into this for you.

      GRosso [At] networksolutions.com

    • http://lorissashepstone.com/2008/08/19/twitter-getting-you-in-touch-with-people-when-you-need-it/ Lorissa Shepstone – twitter – getting you in touch with people when you need it

      [...] in the UK. apparently, due to some DDOS attacks some IPs (mostly from overseas) have been blocked. NetSol has more information on the issue (if you are based outside of the US and can’t get to networksolutions.com, that [...]

    • http://www.solutionsgroupinternational.com George Holt

      I have not been able to access my email since yesterday. I am expecting a very important email from a govt’ agency. It was supposed to have come in yesterday (Friday Sept 12) and I needed to reply to it promptly. I was unable to do this due to NS being down. What gives?

    • http://www.solutionsarepower.com GerryRosso

      Hi George,
      I’m sorry your not able to access your email. I left a message with contact details on your company’s voicemail. Please send your contact info to me at GRosso[at]NetworkSolutions.com