In this next video segment from the Solutions Stars Video series, we’ve got 10 social media luminaries in 5 minutes, telling you, the small business owner, some reasons why You Need Social Networks. Check out the video (and see the full series on available on Blip.tv):
Here are some recaps of what they said:
Guy Kawasaki, founder, AllTop: Twitter is a great way to find and spread information — it’s a way to reach thousands of people, immediately and free (which is great). It takes a little getting used to; give it a month or so — you might hate it for the first few days, but it’ll work out [which mirrors my own experience with Twitter, except I took longer because I am slow]
Ryan Anderson, Community Relations, Overlay.TV: They’re active on Twitter (including the executives), not just for promoting their stuff, but engaging with community. Their CEO will also use Summize weekly (now Twitter’s search) to get feedback directly from users, which is great for businesses, especially young companies.
Wendy Piersall, CEO Sparkplugging.com: You should also use other tools (depending on your business) like LinkedIn, Facebook and Twitter. She doesn’t think you can conduct business online without participating in these types of communities.
Scott Monty, Global Digital and Multimedia Community Manager, Ford Motor Company: People have been networking since the Stone Age, but modern tools let us create networks of subject matter experts. “You don’t have to be the best accountant; you have to hire the best accountant” — online social networks let you tap into people who can help you — you’re not in it alone.
Liz Strauss, Social Web Strategist, Successful Blog: All this has changed the way she would start a business today. Use social networks to find out who’s out there; start on Twitter to listen to people and watch what’s going on. Open the door by promoting other people.
Tim Ferriss, author, The 4-Hour Workweek: Blogging isn’t for everyone, but there’s no excuse not to be on Twitter. You can use it as a blog, and you can be effective using it as a personality and brand on Twitter (like newspapers, activists, others are using it).
Chris Brogan, VP of Strategy, CrossTech Media: Small businesses should use social media tools to create outposts where people can get to know you — put your face and presence out there, just like shopkeepers hanging out and meeting people in a town. “It’s all the same, it’s just different… but it’s all the same.”
Jason Billingsley, Co-founder, Elastic Path Software — Retailers need to build relationships and community; once you do that, your message is accepted. There are many avenues, like YouTube — many people are educating consumers by doing how-to and instructional videos. They’re informing, not selling, and by creating trust, then they look to you when they need to do transactions.
Jennifer Openshaw, President, WeSeed.com: Bringing credibility online is important, and positioning yourself as an expert. A way to do this is to create content on your site, which you can also distribute through partners and social networking sites, so you can add value to people, even when you’re not trying to sell them stuff.
Agree or disagree with something from one of our ten social media experts? Please leave a comment below.Google+