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	<title>Small Business Conversations on the Network Solutions Blog &#187; 2009 &#187; January</title>
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		<title>Network Solutions Announces New Ecommerce Features</title>
		<link>http://www.networksolutions.com/blog/2009/01/network-solutions-announces-new-ecommerce-features/</link>
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		<pubDate>Thu, 29 Jan 2009 22:06:07 +0000</pubDate>
		<dc:creator>MelissaM</dc:creator>
				<category><![CDATA[In The News]]></category>
		<category><![CDATA[Smart E-Commerce]]></category>
		<category><![CDATA[ecommerce software release]]></category>
		<category><![CDATA[shopping cart update]]></category>

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		<description><![CDATA[Network Solutions announces ecommerce software updates and additional features, including ChatStat live chat, bandwidth reports, and new self help options. (Press Release) January 29, 2009 – Leading Web services provider Network Solutions is proud to announce the addition of new features to the company’s ecommerce software offerings. The upcoming software release will be focused on [...]]]></description>
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		<title>Solutions Out Loud Podcast Episode #7 &#8211; &quot;The Networking, Networking, Networking&quot; Episode</title>
		<link>http://www.networksolutions.com/blog/2009/01/solutions-out-loud-podcast-episode-7-the-networking-networking-networking-episode/</link>
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		<pubDate>Thu, 29 Jan 2009 21:00:53 +0000</pubDate>
		<dc:creator>Steve Fisher</dc:creator>
				<category><![CDATA[Entrepreneurs]]></category>
		<category><![CDATA[Entrepreneurship]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Podcasts]]></category>
		<category><![CDATA[small business tips]]></category>
		<category><![CDATA[Smart Working]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[business tips]]></category>
		<category><![CDATA[Events]]></category>
		<category><![CDATA[Facebook & Social Media]]></category>
		<category><![CDATA[Featured Articles]]></category>

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		<description><![CDATA[Available now for your listening pleasure is Episode #7 of Solutions Out Loud, the Network Solutions podcast that covers news, business trends, tips for small businesses and anything else that is relevant to you our faithful listeners. You can subscribe to the feed on iTunes or RSS. In this episode we talk about the power [...]]]></description>
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		<title>On Twitter, Customer Service, and Scalability</title>
		<link>http://www.networksolutions.com/blog/2009/01/on-twitter-customer-service-and-scalability/</link>
		<comments>http://www.networksolutions.com/blog/2009/01/on-twitter-customer-service-and-scalability/#comments</comments>
		<pubDate>Thu, 29 Jan 2009 19:30:58 +0000</pubDate>
		<dc:creator>Joe Loong</dc:creator>
				<category><![CDATA[Being Social]]></category>
		<category><![CDATA[Customer Support]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[comcastcares]]></category>
		<category><![CDATA[customer experience]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[frank eliason]]></category>
		<category><![CDATA[netsolcares]]></category>
		<category><![CDATA[Twitter]]></category>

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		<description><![CDATA[Talking about social media and customer service is probably more Shashi&#8216;s realm than mine (he&#8217;s a real customer service mustang, having come up through the frontline ranks), but I&#8217;ll poach on his turf, anyway. When it comes to ways companies can use Twitter, the premier example right now is how Comcast uses its @comcastcares account [...]]]></description>
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