Knujon recently released a report called “Feb 2009 Registrar report”. Our goal is in line with Knujon’s mission to tackle spam aggressively. Network Solutions shuts down perpetrators as quickly as possible. In our view, providing the list is Knujon’s way of asking the community and providers to co-operate with each other and ensure spam is being fought collectively.
We’ve contacted Garth Bruen of Knujon, and are reviewing the data that they used to determine this list of registrars. Network Solutions already has implemented most of the best practices prescribed by the APWG‘s Anti-Phishing Best Practices Recommendations for Registrars.
It’s important to note that where the DNS resides with us, we have controls to prevent abuse or spamming. However, in instances when a domain is registered with us and hosted elsewhere, we have worked with the ISP/hosting provider who have investigated and shut down the offender.
We want to emphasize that being on the list does not mean that we in anyway condone spamming, in fact we take spamming very seriously.
We continually review and improve our systems; however, no matter how good our systems are, we are still reliant on the speed at which stolen information is reported. Unfortunately, there will continue to be a window of time at which spammers will operate. Our goal is to significantly shorten that period of time.
Our mechanisms to report spam.
* If the hosting is on Network Solutions we have alerts and monitors to detect any unusual activity quickly and act on it.
* Customers report spam using the ‘Report spam” button in our email.
* We use top of the line spam solutions including Symantec Brightmail to stop Spam both inbound and outbound.
* We subscribe to RBL lists to help us proactively look at their recommendations
We are staffed well to receive and act on reports of abuse very quickly and this is important for us I know personally that my colleagues in Operations actively evangelize anti-spam steps and your offer of help to reduce spam is very much appreciated. We continually evaluate and improve our fraud detection, provisioning systems and networks. We continually review and improve our systems; however, no matter how good our systems are, we are still reliant on the speed at which stolen information is reported. Unfortunately, there will continue to be a window of time at which spammers will operate. Our goal is to significantly shorten that period of time.
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