The next time you use Account Manager to access your Network Solutions products and services, you’ll notice things have changed – for the better. We’ve updated the look and feel of the Account Manager home page, and we think you’ll agree that it’s not only new, but also much improved.
The most significant change is one that’s sure to save you time and frustration. While you previously had to locate products – such as your domain or website package – by browsing through a navigation panel on the left side of the page, you will now see your products at the center of the home page.
We’ve also made changes to improve your access to useful information. A Help widget now appears at a consistent location on each page. All you have to do is click on the nsHelpDesk menu to find relevant information in the form of product forums, articles, FAQs and videos. You’ll also be able to stay “in the know” by receiving real-time customer service alerts that relate to your products and services.
As you become familiar with the new Account Manager, keep in mind that our efforts to improve your customer experience will continue in the coming months as we develop additional enhancements.Google+