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Step Up and Be a Leader —10 Tips from our #NetSol Tweet Chat

by Shashi Bellamkonda on December 13, 2010

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Last Thursday, Network Solutions hosted a tweet chat on the importance of being a positive leader for small businesses. 84 members of the small business community joined the conversation on Twitter to ask questions and tweet their thoughts on leadership tactics, managing styles, and how to remain positive and optimistic in 2011. We were fortunate to have leadership expert and co-founder of SOBCon, Terry Starbucker (@starbucker) to lead the dialogue by providing his expertise and insights. The chat offered some very useful tips for small business owners looking to better lead their small business in the future:

  1. Leadership is always having one eye where you are going and one eye on those who are following you there.
  2. Positivity always breeds more positivity. A leader that conveys a positive outlook makes everyone around him or her want to succeed. Be sure to temper your optimism with realism.
  3. A leader must know how to give up the one thing they most likely worked so hard to get – control. Micromanaging is not leading – know the difference.
  4. Leaders have to think carefully how to coach those who have made a mistake – it never pays to admonish harshly.
  5. Hiring is all about trust. If you can’t trust the people you are hiring, you are hiring the wrong people. It is critical to put together the right team and focus them on a common goal.
  6. Critical thing to remember when hiring: never be afraid to hire someone smarter than you.
  7. Effective communication is based on the quality of your words, the tone of your delivery and the consistency of your message. Don’t try to impress anyone with big words. Plain English is more effective.
  8. Be aware of your non-verbal signals. Things like eye contact, facial expressions and posture are very important.
  9. Without good leadership, there is no productivity – only middling mediocrity. Good leaders always try to raise the bar and challenge their team to go higher.
  10. 3 tips for 2011: Don’t dive in head first; always take time for reflection before moving forward. Use the virtual “Q-Tip” – clean out your ears so you can listen more effectively. Commit to practicing patience, tolerance and engagement; take it down a notch and think about leadership Zen.

The leadership tweet chat was the conclusion to Network Solution’s tweet chat series in 2010. We will continue to conduct tweet chats to provide fellow small business owner with a great resource to seek and share information. To learn more and if you are interested in attending our tweet chats in 2011, please contact: sbellamkonda@networksolutions.com to be added to our list and be sure to follow @netsolcares on Twitter. For more advice on leadership, be sure to visit Terry Starbucker’s blog, “Ramblings from a Glass Half Full” – nominated for one of the best leadership blogs in 2010!

Image by Flickr User Striatic (Creative Commons)

Image by Flickr User Pittaya (Creative Commons)

Leadership for Your Small Business Full Transcript:

  HotInBusiness: Top 3 Reasons You Should Join the #NetSol Leadership Tweet Chat Tomorrow | Small Business Conversations by Network.. http://safe.mn/1+a~
  bcvirgil: RT @HotInBusiness: Top 3 Reasons You Should Join the #NetSol Leadership Tweet Chat | Small Business Conversations http://safe.mn/1+a~
  KaivanDave: 2 min to go!!! #netsol
  Starbucker: I’m ready to rock on the #netsol chat – how about you?
  3D_EXHIBITS: RT @shashib: Use your lunch time today Join the #NetSol Leadership Tweet Chat in a few minutes with @Starbucker | http://bit.ly/e4ufZU -
  CreativeSage: .@Shashib Is the correct hashtag #netsolchat or #netsol for #leadership chat now? I’m toggling between 3 chats. Oy! #netsolchat
  susan_w: Welcome to #netsol tweet chat. We are discussing effective leadership tactics. Join us! http://bit.ly/c61qzE
  Growsmartbiz: Welcome to #netsol tweet chat. We are discussing effective leadership tactics. Join us! http://bit.ly/c61qzE
  susan_w: Rules: 1)Stay ON TOPIC! 2)Send ?s for guests to @susan_w 3)Use #netsol in all tweets 4)Have fun!
  Growsmartbiz: Rules: 1)Stay ON TOPIC! 2)Send ?s for guests to @susan_w 3)Use #netsol in all tweets 4)Have fun!
  bcvirgil: @CreativeSage follow #netsol
  Rieva: RT @susan_w: 15 minutes away till the #Netsol Tweetchat w/ @starbucker, we’ll be talking abt effective #leadership http://bit.ly/c61qzE
  susan_w: Before we get started introduce yourself & your business #netsol
  Growsmartbiz: Before we get started introduce yourself & your business #netsol
  studioart101: RT @Growsmartbiz: Welcome to #netsol tweet chat. We are discussing effective leadership tactics. Join us! http://bit.ly/c61qzE
  paulswansen: Awaiting the chat today #netsol #netsol
  susan_w: Today’s topic is effective leadership & staying positive w/ @starbucker #netsol
  Growsmartbiz: Today’s topic is effective leadership & staying positive w/ @starbucker #netsol
  paulswansen: Background in Journalism/Broadcasting from Denver. #netsol
  rosaliemo: @studioart101 Great to see you back again! #netsol
  paulswansen: RT @Growsmartbiz: Todays topic is effective leadership & staying positive w/ @starbucker #netsol
  susan_w: send any questions to @susan_w that you want to discuss with group #netsol
  Growsmartbiz: send any questions to @susan_w that you want to discuss with group #netsol
  paulswansen: RT @susan_w: send any questions to @susan_w that you want to discuss with group #netsol
  Starbucker: Hi, I’m Terry Starbucker, and I am a newly minted small biz entrepreneur who loves leadership – howdy! #netsol
  jenlouden: Great intro Terry@Starbucker: Hi, I’m Terry Starbucker, and I am a newly minted small biz entrepreneur who loves leadership – howdy! #netsol
  CreativeSage: RT @Starbucker: Hi, Im Terry Starbucker, and I am a newly minted small biz entrepreneur who loves #leadership – howdy! #Netsol
  shashib: RT @susan_w: Rules: 1)Stay ON TOPIC! 2)Send ?s for guests to @susan_w 3)Use #netsol in all tweets 4)Have fun!
  shashib: RT @Growsmartbiz: Welcome to #netsol tweet chat. We are discussing effective leadership tactics. Join us! http://bit.ly/c61qzE
  shashib: @CreativeSage #netsol
  CreativeSage: RT @shashib: RT @susan_w: Rules: 1) Stay ON TOPIC! 2) Send ?s for guests to @susan_w 3) Use #netsol in all tweets 4) Have fun! #Netsol
  Starbucker: So we’re competing with Harvard today? Nice campus there. :-) #netsol
  JamesDonJenkins: Hello everybody, I’m James D. Jenkins owner of @JDJNetworks a new and small computer networking company. #netsol
  paulswansen: @netsolcares glad to be here. #netsol
  FranchiseKing: @Starbucker TerrY How’s it going? #netsol
  Starbucker: Hey – Q1 goes out to all of you – How do YOU define leadership? Let’s chat. #netsol
  jonmikelbailey: RT @Growsmartbiz: Welcome to #netsol tweet chat. We are discussing effective leadership tactics. Join us! http://bit.ly/c61qzE #netsol
  ShannonRenee: here for the #netsol on leadership
  CreativeSage: So it’s #netsol rather than #netsolchat, anyone who’s still there. I’m using Tweetchat/Twitterfall, toggling between chats briefly. #Netsol
  ShannonRenee: RT @Starbucker: Hey – Q1 goes out to all of you – How do YOU define leadership? Let’s chat. #netsol
  rosaliemo: @starbucker is leading us off with the first prompt! A question for all of you… How do YOU define leadership? #netsol
  susan_w: #netsol tweetchat has begun, join us! We’re talking w/ @starbucker about effective leadership
  Growsmartbiz: #netsol tweetchat has begun, join us! We’re talking w/ @starbucker about effective leadership
  Starbucker: @FranchiseKing Just lovin’ life and leadership! :-) #netsol
  susan_w: @ShannonRenee here there! Glad you could join! #netsol
  ShannonRenee: A1: how do I define leadership? how do I define leadership? still thinking….how do I define leadership? #netsol
  FranchiseKing: RT @susan_w: #netsol tweetchat has begun, join us! Were talking w/ @starbucker about effective leadership #netsol
  ShannonRenee: hi @susan_w looking forward to #netsol today
  susan_w: RT @rosaliemo: @starbucker is leading us off with the first prompt! A question for all of you… How do YOU define leadership? #netsol
  Starbucker: Hard to define leadership in in 140 characters, but let’s give it a shot. :-) #netsol
  richfishcares: Hi all, Rich Crist here. Small business owner from LA! Good to be here. #netsol
  bcvirgil: Hi all, Rich Crist here. Small business owner from LA! Good to be here. #netsol
  susan_w: @FranchiseKing Hi Joel, thx for joining! #netsol
  paulswansen: A1 – enrollment in an idea or possibility. #netsol
  FranchiseKing: The ability to lead, and to not waver when it comes to tough decisions. #netsol
  jonmikelbailey: A1: creating an effective and sustainable model for those in subordinate roles to emulate (one possible answer, there are so many) #netsol
  dshawki: Leadership is the art of inspiring & creating Leaders #netsol
  jeffSanGeorge: Q1 Leadership is… having one eye on where your going and one eye on those who are following you there #netsol #netsol
  ShannonRenee: A1: leadership the ability the inspire people into action #netsol
  Starbucker: RT @KristinaSummer: @Starbucker Leadership is doing what needs to be done even when it is not the popular or easy choice. #netsol (Yes)
  susan_w: RT @jonmikelbailey: A1: creating an effective & sustainable model 4 those in subordinate roles 2 emulate #netsol
  dshawki: RT @Starbucker: RT @KristinaSummer: @Starbucker Leadership is doing what needs to be done even when it is not the popular or easy choice. #netsol (Yes)
  rwm6f9: a1: To live in such a way that others seek to follow your example – this is leadership. #netsol
  FranchiseKing: @Starbucker Agree #netsol
  Growsmartbiz: RT @ShannonRenee: A1: leadership the ability the inspire people into action #netsol
  Starbucker: @paulswansen Like the word “enrollment” – interesting way to put it. #netsol
  JamesDonJenkins: RT @ShannonRenee: A1: leadership the ability the inspire people into action #netsol
  FranchiseKing: RT @rwm6f9: a1: To live in such a way that others seek to follow your example – this is leadership. #netsol
  paulswansen: @Starbucker thanks #netsol
  CreativeSage: RT @rwm6f9: a1: To live in such a way that others seek to follow your example – this is #leadership. #Netsol
  Starbucker: @FranchiseKing Ah yes, holding firm when you need to – not easy, that. #netsol
  CreativeSage: ..And guide/mentor them, too: RT @JamesDonJenkins: RT @ShannonRenee: A1: leadership the ability the inspire people into action. #Netsol
  jonmikelbailey: suddenly my avatar looks rediculous #netsol
  bcvirgil: RT @FranchiseKing: RT @rwm6f9: a1: To live in such a way that others seek to follow your example – this is leadership. #netsol
  jennifergerlock: @jonmikelbailey Haha! #netsol
  CreativeSage: RT @KristinaSummer: #Leadership is doing what needs to be done even when it is not the popular or easy choice. (Yes) #Netsol
  rosaliemo: A1: A big part of leadership is clearly defining objectives to your team so they can execute flawlessly. #netsol
  susan_w: Don’t change, we like you the way u are :-) RT @jonmikelbailey: suddenly my avatar looks rediculous #netsol
  jennifergerlock: A bit late to the party! Jennifer from @want2growmktg #netsol
  Starbucker: @jonmikelbailey Yes, many – but not coming from such a great avatar. Ho ho ho…. :-) #netsol
  susan_w: RT @susan_w: Don’t change, we like you the way u are :-) RT @jonmikelbailey: suddenly my avatar looks rediculous #netsol
  jeffSanGeorge: @jonmikelbailey you mean is wasn’t ridiculous 5 minutes ago? JK!- I admire the leadership in holiday spirit #netsol
  allenmireles: RT @rwm6f9: a1: To live in such a way that others seek to follow your example – this is #leadership. #Netsol
  paulswansen: @jonmikelbailey photoshop gone wrong? #netsol
  jennifergerlock: Like! RT @rwm6f9: a1: To live in such a way that others seek to follow your example – this is leadership. #netsol
  Starbucker: @dshawki Inspiration – that’s the “real” job of leadership. #netsol
  Cars4Causes: RT @allenmireles: RT @rwm6f9: a1: To live in such a way that others seek to follow your example – this is #leadership. #Netsol
  allenmireles: RT @ShannonRenee: A1: leadership the ability the inspire people into action #netsol
  CreativeSage: .@starbucker Part of #leadership is being open to diff. types of people & putting effective teams together to maximize results. #Netsol
  richfishcares: RT @CreativeSage: RT @KristinaSummer: #Leadership is doing what needs to be done even when it is not the popular or easy choice. #Netsol
  michael_nelson: RT @dshawki Leadership is the art of inspiring & creating Leaders #netsol
  barbarawray: RT @allenmireles: RT @rwm6f9: a1: To live in such a way that others seek to follow your example – this is #leadership. #Netsol
  susan_w: q2: How can thinking & acting positive serve as a motivator 2 ur employees & to yourself? #netsol
  Starbucker: @jeffSanGeorge Yes, there is a “duality” there that your words summarize quite well. Thanks #netsol
  ShannonRenee: RT @susan_w: q2: How can thinking & acting positive serve as a motivator 2 ur employees & to yourself? #netsol
  rwm6f9: a2: living positive exemplifies the principle that what we focus on, expands. #netsol
  paulswansen: A 2 – Thinking yes, acting, no. #netsol
  Growsmartbiz: RT @susan_w: q2: How can thinking & acting positive serve as a motivator 2 ur employees & to yourself? #netsol
  studioart101: A1: Leadership is mastering problem solving and being able to sell your solutions effectively to others. #netsol
  ShannonRenee: A2: it’s called leading by example, the followers will emulate their leaders, positive ldrs will have positive followers #netsol
  susan_w: RT @jennifergerlock: Like! RT @rwm6f9: a1: To live in such a way that others seek to follow your example – this is #leadership. #netsol
  Growsmartbiz: RT @jennifergerlock: Like! RT @rwm6f9: a1: To live in such a way that others seek to follow your example – this is #leadership. #netsol
  Starbucker: A2: Positive energy is very contagious, but it must be consistent, and CANNOT be fake #netsol
  bcvirgil: RT @susan_w: q2: How can thinking & acting positive serve as a motivator 2 ur employees & to yourself? #netsol
  jonmikelbailey: A2 this creates an atmosphere of productive energy that permeates everything the team does, a negative attitude does the opposite #netsol
  susan_w: RT @Starbucker: A2: Positive energy is very contagious, but it must be consistent, and CANNOT be fake #netsol #leadership
  JamesDonJenkins: Leadership is knowing when to standup and do what’s needed to be done & or said @ the right time. #netsol
  paulswansen: RT @Starbucker: A2: Positive energy is very contagious, but it must be consistent, and CANNOT be fake #netsol
  jennifergerlock: RT @ShannonRenee: A2:called leading by example, the followers will emulate their leaders, positive ldrs will have positive followers #netsol
  jonmikelbailey: RT @susan_w: RT @Starbucker: A2: Positive energy is very contagious, but it must be consistent, and CANNOT be fake #netsol #netsol
  Starbucker: A2 Humans are more perceptive than you think – if they see that you love what U do, that energy will pass through. Try it. #netsol
  dshawki: q2:+ve thinking & acting helps people learn from their mistakes & ignites creativity #netsol
  ShannonRenee: A2: it’s hard to be positive all of the time, knowing others are watching your actions/reactions & will follow suit #netsol
  dshawki: RT @Starbucker: A2 Humans are more perceptive than you think – if they see that you love what U do, that energy will pass through. Try it. #netsol
  CreativeSage: RT @DrewCM The most valuable people are those who can see strengths others bring to the table and build on that value. #netsol #netsolchat
  paulswansen: RT @Starbucker: A2 Humans are more perceptive than u think – if they see that u love what U do, that energy will pass thru. Try it. #netsol
  jonmikelbailey: RT @Starbucker: A2 Humans are more perceptive than you think – if they see you love what U do, that energy will pass thru. Try it. #netsol
  studioart101: Positivity always breeds more positivity, a leader that conveys a positive outlook makes everyone around them want to succeed. #netsol
  rwm6f9: @ShannonRenee I’d suggest it’d be hard *not* to, knowing that. #netsol
  CreativeSage: RT @susan_w: RT @Starbucker: A2: Positive energy is very contagious, but it must be consistent, and CANNOT be fake. #leadership #Netsol
  dshawki: RT @CreativeSage: RT @DrewCM The most valuable people are those who can see strengths others bring to the table and build on that value. #netsol #netsolchat
  rosaliemo: RT @JamesDonJenkins: Leadership is knowing when to standup and do whats needed to be done & or said @ the right time. #leadership #netsol
  susan_w: RT @BridalArtistDC: Leadership is seeking the latent abilities in your group and bringing out their best! #netsol
  Growsmartbiz: RT @BridalArtistDC: Leadership is seeking the latent abilities in your group and bringing out their best! #netsol
  CreativeSage: Crucial for #innovation – RT @dshawki: q2:+ve thinking & acting helps people learn from their mistakes & ignites #creativity #Netsol
  FranchiseKing: RT @susan_w: RT @Starbucker: A2: Positive energy is very contagious, but it must be consistent, and CANNOT be fake. #leadership #netsol
  Starbucker: RT @studioart101: A leader that conveys a positive outlook makes everyone around them want to succeed. #netsol (Bingo!!)
  CreativeSage: RT @susan_w: RT @BridalArtistDC: Leadership is seeking the latent abilities in your group and bringing out their best! #Netsol
  FranchiseKing: @rosaliemo Good one! @JamesDonJenkins #netsol
  bcvirgil: Positivity always breeds more positivity, a leader that conveys a positive outlook makes everyone around them want to succeed. #netsol
  ShannonRenee: @rwm6f9 U would think so…it takes time, energy & practice/experience to be a leader, most R thrust into positions B4 they’re ready #netsol
  Starbucker: A2 One caution on positivity – don’t go into Pollyanna territory – temper your optimism w/ realism #netsol
  JamesDonJenkins: For some people leadership is a lifestyle and for others its a moment. #netsol #leadership
  CreativeSage: RT @bcvirgil: Positivity breeds more positivity, a leader that conveys positive outlook makes everyone around them want to succeed. #Netsol
  paulswansen: RT @Starbucker: A2 One caution on positivity – dont go into Pollyanna territory – temper your optimism w/ realism #netsol
  dshawki: RT @Starbucker: A2 One caution on positivity – don’t go into Pollyanna territory – temper your optimism w/ realism #netsol
  susan_w: Q3: As a leader, how should I handle problems? Mistakes? Bad news? #netsol #leadership
  Growsmartbiz: Q3: As a leader, how should I handle problems? Mistakes? Bad news? #netsol #leadership
  ShannonRenee: @Starbucker yes, stay away from Pollyanna…ppl respect honesty & integrity, even if it’s bad or unpleasant news #netsol
  JPedde: RT @Starbucker: A2 One caution on positivity – don’t go into Pollyanna territory – temper your optimism w/ realism #netsol
  dshawki: True RT @JamesDonJenkins: For some people leadership is a lifestyle and for others its a moment. #netsol #leadership
  ShannonRenee: RT @Growsmartbiz: Q3: As a leader, how should I handle problems? Mistakes? Bad news? #netsol #leadership
  rwm6f9: @@Starbucker True – knowing where one is is as important as knowing one’s goal/destination. #netsol
  bethschillaci: RT @Starbucker: A2 One caution on positivity – don’t go into Pollyanna territory – temper your optimism w/ realism #netsol /love this
  susan_w: @BridalArtistDC welcome, so glad you joined us today!! #netsol
  CreativeSage: .@Starbucker It’s one of greatest challenges of #leadership – being positive & supportive while still questioning & facing “reality” #Netsol
  rwm6f9: A3: acknowledge, distill what is from what might be, respond. #netsol
  paulswansen: A3 – address immediately and move on. #netsol
  CreativeSage: RT @ShannonRenee: RT @Growsmartbiz: Q3: As a leader, how should I handle problems? Mistakes? Bad news? #netsol #leadership #Netsol
  jonmikelbailey: RT @Starbucker: A2 One caution on positivity – don’t go into Pollyanna territory – temper your optimism w/ realism #netsol #netsol
  Starbucker: A3 As the old saying goes, “problems are opportunities” You wouldn’t here that so much if it wasn’t very, very true #netsol
  ShannonRenee: @Growsmartbiz A3: handle probs, mistakes & bad news w/ forthrightness & integrity, sugarcoating to stay positive only gives cavities #netsol
  studioart101: @rosaliemo thanks great to be here #netsol
  jonmikelbailey: A3 always have a considerate and careful response followed by a solution that you can stand behind #netsol
  Starbucker: So I already misspelled something. Oy. That’s “hear”, not “here” :-) #netsol
  dshawki: A3: Positive attitude, discuss, brainstorm, engage team, stay calm, inspire team to reach a resolution #netsol
  CreativeSage: .@starbucker To innovate, we need to question what “reality” is, and push beyond pre-defined limits & “sacred cows”/status quo #Netsol
  CreativeSage: RT @Starbucker: A3 As the old saying goes, “problems are opportunities” You wouldnt here that so much if it wasn’t very, very true #Netsol
  susan_w: RT @ShannonRenee: A3: handle probs, mistakes & bad news w/ forthrightness & integrity, sugarcoating 2 stay positive gives cavities #netsol
  Growsmartbiz: RT @ShannonRenee: A3: handle probs, mistakes & bad news w/ forthrightness & integrity, sugarcoating 2 stay positive gives cavities #netsol
  bcvirgil: RT @ShannonRenee: handle probs, mistakes & bad news w/ forthrightness & integrity, sugarcoating to stay positive only gives cavities #netsol
  rwm6f9: @Starbucker Pretty sure most can handle “typonese” ;-) #netsol
  jakrose: @Starbucker As I always say “trying to design a device for catching multiple birds is better than a bird in the hand” #netsol
  JamesDonJenkins: @susan_w As a leader problems can be vary, but your handling of them should be consistent, because people are always watching. #netsol
  Starbucker: A3 It never makes sense to dwell too long on mistakes. Absorb the lesson, correct, and move on. #netsol
  jeffSanGeorge: a2 address problems with cautiously with honesty, optimism and resolve #netsol
  ShannonRenee: @ShannonRenee A3: I like leaders who can admit mistakes & move on, not dwell on what didn’t work, learn & look for solutions #netsol
  susan_w: RT @Starbucker: A3 It never makes sense to dwell too long on mistakes. Absorb the lesson, correct, and move on. #netsol #leadership
  Growsmartbiz: RT @Starbucker: A3 It never makes sense to dwell too long on mistakes. Absorb the lesson, correct, and move on. #netsol #leadership
  bcvirgil: RT Good leaders know how to admit their mistakes! @Starbucker: So I already misspelled something. Oy. That’s “hear”, not “here” :-) #netsol
  FranchiseKing: @jonmikelbailey Sometimes being considerate won’t work. I like to get things done. #netsol
  jonmikelbailey: RT @Starbucker: A3 It never makes sense to dwell too long on mistakes. Absorb the lesson, correct, and move on. #netsol
  CreativeSage: That’s crucial – RT @Starbucker: A3 It never makes sense to dwell too long on mistakes. Absorb the lesson, correct, and move on. #Netsol
  bethschillaci: @netsolcares Happy to be here. Sorry I’m late, got stuck on a call. #netsol
  paulswansen: RT @Starbucker: A3 It never makes sense to dwell too long on mistakes. Absorb the lesson, correct, and move on. #netsol
  rwm6f9: RT @ShannonRenee: @Growsmartbiz A3: handle mistakes w/ forthrightness & integrity, sugarcoating to stay positive only gives cavities #netsol
  rosaliemo: RT @jeffSanGeorge: a2 address problems with cautiously with honesty, optimism and resolve #netsol
  susan_w: RT @JamesDonJenkins: As a leader problems cn B vary, but yr handling of them shld B consistent, b/c ppl R always watching. #netsol
  Growsmartbiz: RT @JamesDonJenkins: As a leader problems cn B vary, but yr handling of them shld B consistent, b/c ppl R always watching. #netsol
  Starbucker: @CreativeSage Agree on pushing beyond reality #netsol Good point.
  FranchiseKing: @ShannonRenee A3: I like leaders who can admit mistakes & move on, not dwell on what didnt work, learn & look for solutions #netsol
  Starbucker: RT @jeffSanGeorge: a2 address problems with cautiously with honesty, optimism and resolve #netsol (yes!)
  bethschillaci: RT @jonmikelbailey: RT @Starbucker: A3 It never makes sense to dwell too long on mistakes. Absorb the lesson, correct, and move on. #netsol
  jonmikelbailey: @FranchiseKing @jonmikelbailey not hyper-sensitive, just measured and thoughtful #netsol
  ShannonRenee: @JamesDonJenkins yes, consistency is key…helps followers build trust, knowing they can depend
   
  susan_w: @bethschillaci hi there! thx for joining #netsol
  FranchiseKing: I like being nice and considerate. BUT, sometimes one has to get pissed to make things happen… #netsol
  JamesDonJenkins: RT @ShannonRenee: @JamesDonJenkins yes, consistency is key…helps followers build trust, knowing they can depend on the leader #netsol
  richfishcares: RT @ShannonRenee: @Starbucker yes, stay away from Pollyanna…ppl respect honesty & integrity, even if it’s bad or unpleasant news #netsol
  Starbucker: A3 Leaders also have to think carefully on how to coach those making a mistake- it never pays to admonish harshly. Never. #netsol
  IronShef: RT @starbucker: A3 It never makes sense to dwell too long on mistakes. Absorb the lesson, correct, and move on. #netsol
  susan_w: RT @ShannonRenee: @JamesDonJenkins yes, consistency is key…helps followers build trust, knowing they can depend on the leader #netsol
  CreativeSage: #Leadership holds a vision of what’s possible. RT @Starbucker: @CreativeSage Agree on pushing beyond reality. Good point. #Netsol
  studioart101: RT @FranchiseKing: @ShannonRenee A3: I like leaders who can admit mistakes & move on, not dwell on what didnt work, learn & look for solutions #netsol
  JamesDonJenkins: @ShannonRenee My point exactly #netsol
  jeffSanGeorge: @rosaliemo @Starbucker I need to be honest and address the problem of my typo: “with cautiously?” #netsol
  rosaliemo: This is a good one 4 me… RT @Starbucker Don’t dwell too long on mistakes. Absorb the lesson, correct, and move on. #netsol
  CreativeSage: RT @Starbucker: Leaders also have to think carefully on how to coach those making a mistakeit never pays to admonish harshly. Never. #Netsol
  ShannonRenee: RT @FranchiseKing: I like being nice, BUT, sometimes 1 has to get pissed to make things happen [yes, some R motivated by neg energy] #netsol
  susan_w: Q4: What should my real role be as a leader of my business? #netsol
  Growsmartbiz: Q4: What should my real role be as a leader of my business? #netsol
  ShannonRenee: @franchiseking and getting pissed isn’t always neg #netsol
  rosaliemo: @jeffSanGeorge the beauty of Twitter is, we type fast and read fast. I didn’t even notice! #netsol
  FranchiseKing: @ShannonRenee I don’t that being pissed is always “negative energy” Sometimes, it’s just needed to move things @FranchiseKing #netsol
  rwm6f9: q #netsol if they don’t care how much you know until they know how much you care, how (specifically) do you put that across?
  CreativeSage: True, increasingly a role of #leadership in orgs. is to mentor/coach employees at diff. levels, also for engagemt., buy-in. @susan_w #Netsol
  paulswansen: A4 – “Real”? #netsol
  jeffSanGeorge: RT @ShannonRenee A3: I like leaders who can admit mistakes & move on, not dwell on what didn’t work, learn & look for solutions #netsol
  Starbucker: A4 The real job of leadership is to inspire. If you are not doing that, you are not leading. #netsol
  CreativeSage: RT @susan_w: Q4: What should my real role be as a leader of my business? #Netsol
  susan_w: I think of it as “being assertive” RT @ShannonRenee: @franchiseking and getting pissed isn’t always neg #netsol
  jennifergerlock: RT @CreativeSage: RT @susan_w: Q4: What should my real role be as a leader of my business? #netsol
  FranchiseKing: @susan_w Agree, Susan @ShannonRenee @franchiseking #netsol
  susan_w: RT @Starbucker: A4 The real job of leadership is to inspire. If you are not doing that, you are not leading. #netsol
  JamesDonJenkins: RT @susan_w: RT @Starbucker: A4 The real job of leadership is to inspire. If you are not doing that, you are not leading. #netsol
  anthonytilghman: RT @ShannonRenee: RT @FranchiseKing: I like being nice, BUT, sometimes 1 has to get pissed to make things happen [yes, some R motivated by neg energy] #netsol
  ShannonRenee: RT @Growsmartbiz: Q4: What should my real role be as a leader of my business? #netsol
  rwm6f9: A4: living the best example we can, and, if improvement is needed, we show it by improving ourselves. #netsol
  susan_w: RT @netsolcares: A4: The Real Job Of Leadership- Inspiration – Great post here: http://bit.ly/cvksqV #netsol #leadership
  Starbucker: A4 It’s instructive to look in the dictionary and see the difference between “manage” and “lead” #netsol
  richfishcares: A4: The Real Job Of Leadership is to inspire – Great post from Terry here: http://bit.ly/cvksqV #netsol
  bcvirgil: A4: The Real Job Of Leadership is to inspire – Great post from Terry here: http://bit.ly/cvksqV #netsol
  paulswansen: @Starbucker also to gather around the enterprise, those who are visionaries and who can accomplish the task at hand. #netsol
  susan_w: RT @rwm6f9: A4: living the best example we can, and, if improvement is needed, we show it by improving ourselves. #netsol
  Growsmartbiz: RT @rwm6f9: A4: living the best example we can, and, if improvement is needed, we show it by improving ourselves. #netsol
  jonmikelbailey: RT @rwm6f9: A4: living the best example we can, and, if improvement is needed, we show it by improving ourselves. (great answer) #netsol
  Starbucker: @paulswansen Yes, agree. #netsol
  jeffSanGeorge: a4 the leadership role should be to discover and share a realistic vision for your company #netsol
  FranchiseKing: RT @bcvirgil: A4: The Real Job Of Leadership is to inspire – Great post from Terry here: http://bit.ly/cvksqV #netsol
  susan_w: Q4: can be difficult in enterprise to maintain inspriation when you have to manage ur execs expectations & ur team’s expectation #netsol
  Growsmartbiz: Q4: can be difficult in enterprise to maintain inspriation when you have to manage ur execs expectations & ur team’s expectation #netsol
  paulswansen: RT @jeffSanGeorge: a4 the leadership role should be to discover and share a realistic vision for your company #netsol
  susan_w: RT @jeffSanGeorge: a4 the leadership role should be to discover and share a realistic vision for your company #netsol
  jonmikelbailey: A4 make sure you communicate with your team , a dialog as opposed to barking orders #netsol
  susan_w: If you have questions for Terry, please send them to me! #netsol
  Starbucker: A4 Another critical role of a leader is to put together the right team, and get them all focused on a common goal #netsol
  studioart101: A4: My real role as a leader of my business is to adapt to change with confidence and be a good mentor to others. #netsol
  SCFranchise: RT @FranchiseKing: RT @bcvirgil: A4: The Real Job Of Leadership is to inspire – Great post from Terry here: http://bit.ly/cvksqV #netsol
  Starbucker: @jonmikelbailey Yes, Santa man! :-) #netsol
  jonmikelbailey: RT @Starbucker: A4 Another critical role of a leader is to put together the right team, and get them all focused on a common goal #netsol
  susan_w: RT @studioart101: A4: My real role as a leader of my business is to adapt to change with confidence and be a good mentor to others. #netsol
  CreativeSage: Plus challenge to grow: RT @jeffSanGeorge: The #leadership role should be to discover and share a realistic vision for your company #Netsol
  paulswansen: RT @Starbucker: A4 Another critical role of a leader is to put together the right team, and get them all focused on a common goal #netsol
  CreativeSage: RT @Starbucker: A4 Another critical role of a leader is to put together the right team, and get them all focused on a common goal #Netsol
  bcvirgil: RT @susan_w: If you have questions for Terry, please send them to @susan_w! #netsol
  rwm6f9: @susan_w q #netsol if they don’t care how much you know until they know how much you care, how (specifically) do you put that across?
  CreativeSage: RT @susan_w: RT @netsolcares: A4: The Real Job Of Leadership- Inspiration – Great post here: http://bit.ly/cvksqV #leadership #Netsol
  michael_nelson: The Real Job Of Leadership is to inspire – Great post from @Starbucker here: http://bit.ly/cvksqV #netsol
  ShannonRenee: A4: biz leaders inspire by sharing vision, demonstrating empathy & exercising ethical biz practices #netsol
  JamesDonJenkins: @Growsmartbiz True, so I would say the role of the owner is to make sure all the wheels are turning@the same time to the same beat! #netsol
  jonmikelbailey: @susan_w how do you lead effectively when there is more than one leader? #netsol
  studioart101: @susan_w how do you cause positive change with people who are stuck in there ways? #netsol
  JamesDonJenkins: RT @paulswansen: RT @Starbucker: A4 Another critical role of a leader is to put together the right team, and get them all focused on a common goal #netsol
  susan_w: Q5: How do I become a leader instead of a micro-manager? #netsol #leadership
  CreativeSage: Good Q, often an issue?overcome silos: RT @jonmikelbailey: @susan_w how do you lead effectively when there is more than one leader? #Netsol
  ShannonRenee: RT @susan_w: Q5: How do I become a leader instead of a micro-manager? #netsol #leadership
  Starbucker: RT @ShannonRenee: A4: biz leaders inspire by sharing vision, demonstrating empathy & exercising ethical biz practices #netsol (well said!)
  CreativeSage: RT @studioart101: @susan_w how do you cause positive change with people who are stuck in their ways? #Netsol
  MedCharki: RT @CreativeSage: True, increasingly a role of #leadership in orgs. is to mentor/coach employees at diff. levels, also for engagemt., buy-in. @susan_w #Netsol
  paulswansen: A5 – refer to answers to Q4. #netsol
  rwm6f9: A5 I’ve had difficulties striking a balance between detail adjustments and big picture perspective – learning opp! #netsol
  Starbucker: A5 A leader must learn to give up the one thing we work so hard to get – control. #netsol
  CreativeSage: Leaders share goals, then let team decide how to meet them – RT @susan_w: Q5: How do I become a leader instead of a micro-manager? #Netsol
  ShannonRenee: A5: leaders let followers make decisions, make mistakes & help learn from them; micro-managers don’t let you do any those things #netsol
  bcvirgil: A5: How do I become a leader instead of a micro-manager? #netsol #leadership… Give it up! Great post from Terry http://bit.ly/cvksqV
  paulswansen: RT @Starbucker: A5 A leader must learn to give up the one thing we work so hard to get – control. #netsol
  studioart101: RT @Starbucker: A5 A leader must learn to give up the one thing we work so hard to get – control. #netsol
  CreativeSage: RT @ShannonRenee: A4: biz leaders inspire by sharing vision, demonstrating empathy & exercising ethical biz practices (well said!) #Netsol
  dshawki: A5: by creating leaders not followers #netsol
  Starbucker: A5 It’s all about trust. If you can’t trust the people you hire, you are hiring the wrong people #netsol
  rwm6f9: RT @Starbucker: A5 A leader must learn to give up the one thing we work so hard to get – control. #netsol Difficult! Thank you.
  paulswansen: RT @Starbucker: A5 Its all about trust. If you cant trust the people you hire, you are hiring the wrong people #netsol
  dshawki: RT @Starbucker: A5 It’s all about trust. If you can’t trust the people you hire, you are hiring the wrong people #netsol
  CreativeSage: RT @ShannonRenee Leaders let followers make decisions, mistakes & help learn from them; micro-managers dont let you do those things #Netsol
  CreativeSage: Totally agree: RT @Starbucker: A5 Its all about trust. If you cant trust the people you hire, you are hiring the wrong people #Netsol
  CathyWebSavvyPR: RT @susan_w: Q5: How do I become a leader instead of a micro-manager? #netsol #leadership
  bethschillaci: RT @Starbucker: A5 It’s all about trust. If you can’t trust the people you hire, you are hiring the wrong people #netsol /so true.
  chrysula: Amen! RT @Starbucker: It’s all about trust. If you can’t trust the people you hire, you are hiring the wrong people #netsol
  dshawki: RT @CreativeSage: RT @ShannonRenee Leaders let followers make decisions, mistakes & help learn from them; micro-managers dont let you do those things #Netsol
  CreativeSage: RT @bcvirgil: A5: How do I become a leader instead of a micro-manager? Give it up! Great post from @Starbucker http://bit.ly/cvksqV #Netsol
  ShannonRenee: A5: as leader, trust ppl hired to do jobs & come if help is needed, why micro-manage, then save salary & do job myself #netsol
  Tinu: Little mad that I’m late for the #netsol chat on leadership, as I’m a super huge @starbucker fan. :) Better late than never though.
  bcvirgil: RT @studioart101: : A5 A leader must learn to give up the one thing we work so hard to get – control. #netsol see here http://bit.ly/cvksqV
  susan_w: RT @ShannonRenee: A5: leaders let followers make decisions, mistakes & help learn frm them; micromanagers dont let U do any of these #netsol
  CathyWebSavvyPR: Q5 – 2 avoid micromanaging, put yrself in your team’s shoes – would you like someone lking over yr shoulder on that task? #Netsol
  Starbucker: @IfSheWereAMan That’s a tough one. Really tough. #netsol
  jeffSanGeorge: RT @studioart101: A5 A leader must learn to give up the one thing we work so hard to get – control! http://bit.ly/cvksqV #netsol
  JamesDonJenkins: RT @CathyWebSavvyPR: Q5 – 2 avoid micromanaging, put yrself in your team’s shoes – would you like someone lking over yr shoulder on that task? #Netsol
  rwm6f9: @CathyWebSavvyPR That’s the problem – I would, too scared of mistakes sometimes. #netsol
  CathyWebSavvyPR: A5 Also, good leaders get 2 know how each team member is best motivated & supported not all respond the same way #Netsol
  ShannonRenee: RT @CathyWebSavvyPR: A5 good ldrs get 2 know how each team member is best motivated & supported not all respond the same way #Netsol [yep]
  CathyWebSavvyPR: RT @ShannonRenee: A5: leaders let followers make decisions, make mistakes & help learn from them; micro-managers don’t let you do any those things #netsol
  Starbucker: A5 Also, think about the value of YOUR time – and what YOU should really be doing to move the train forward. #netsol
  bcvirgil: RT @CathyWebSavvyPR: Q5 – 2 avoid micromanaging, put yrself in your team’s shoes – would you like someone lking over yr shoulder on that task? #Netsol
  susan_w: RT @CreativeSage: A5: Leaders share goals, then let team decide how 2 meet them #Netsol
  dshawki: RT @CathyWebSavvyPR: A5 Also,good leaders get 2 know how each team member is best motivated & supported not all respond the same way #Netsol
  rwm6f9: RT @Starbucker: A5 Also, think about the value of YOUR time – and what YOU should really be doing to move the train forward. #netsol LIKE!
  paulswansen: RT @CathyWebSavvyPR: A5 Also, good ledrs get 2 know how each team member is best motivated & supported not all respond the same way #netsol
  susan_w: RT @Starbucker: A5 Also, think about the value of YOUR time – and what YOU should really be doing to move the train forward. #netsol
  Growsmartbiz: RT @Starbucker: A5 Also, think about the value of YOUR time – and what YOU should really be doing to move the train forward. #netsol
  paulswansen: RT @Starbucker: A5 Also, think about the value of YOUR time – and what YOU should really be doing to move the train forward. #netsol
  JamesDonJenkins: RT @susan_w: RT @CreativeSage: A5: Leaders share goals, then let team decide how 2 meet them #Netsol
  dshawki: Exactly what to do not how to do it RT @susan_w: RT @CreativeSage: A5: Leaders share goals, then let team decide how 2 meet them #Netsol
  studioart101: A5: Leaders have an open dialogue in the way they communicate with their team, micro-managers dictate. #netsol
  susan_w: On to Q6: How do I increase my odds of hiring someone worthwhile? #netsol #leadership
  Growsmartbiz: On to Q6: How do I increase my odds of hiring someone worthwhile? #netsol #leadership
  ShannonRenee: RT @Growsmartbiz: On to Q6: How do I increase my odds of hiring someone worthwhile? #netsol #leadership
  Starbucker: To @studioart101 ‘s Q about “stuck in their ways”- figure out if you can “unstick them”, and if you can’t, they need to go. #netsol
  CathyWebSavvyPR: RT @CreativeSage: A5: Leaders share goals, then let team decide how 2 meet them #Netsol
  Tinu: RT @CreativeSage: A5: Leaders share goals, then let team decide how 2 meet them #Netsol <== like that one.
  bethschillaci: @CathyWebSavvyPR Such a great point. Some need and want a little micro management in my experience. #Netsol
  jennifergerlock: RT @CathyWebSavvyPR: A5 Good leaders get 2 know how each team member is best motivated & supported not all respond the same way #netsol
  Tinu: rt @Starbucker To @studioart101 ‘s Q abt “stuck in their ways”- figure out if you can unstick them & if you can’t, they need to go. #netsol
  Starbucker: A6 The 1 critical thing in hiring: NEVER be afraid to hire someone smarter than you. #netsol
  jennifergerlock: @bethschillaci @CathyWebSavvyPR I def have experience with that. I’ve been known to be a little too “hands off.” #netsol
  paulswansen: RT @Starbucker: A6 The 1 critical thing in hiring: NEVER be afraid to hire someone smarter than you. #netsol
  dshawki: A6: first know what you want to achieve, define the core skills needed to reach your goal, create your selection criteria then hire #netsol
  susan_w: RT @bethschillaci: @CathyWebSavvyPR Such a great point. Some need and want a little micro management in my experience. #Netsol
  jennifergerlock: Amen. RT @Starbucker: A6 The 1 critical thing in hiring: NEVER be afraid to hire someone smarter than you. #netsol
  susan_w: RT @Starbucker: A6 The 1 critical thing in hiring: NEVER be afraid to hire someone smarter than you. #netsol
  Growsmartbiz: RT @Starbucker: A6 The 1 critical thing in hiring: NEVER be afraid to hire someone smarter than you. #netsol
  JamesDonJenkins: RT @Starbucker: A6 The 1 critical thing in hiring: NEVER be afraid to hire someone smarter than you. #netsol
  paulswansen: A6 – think outside the box of your normal hires. #netsol
  CathyWebSavvyPR: RT @Starbucker: A6 The 1 critical thing in hiring: NEVER be afraid to hire someone smarter than you. #netsol
  rwm6f9: A6: Learn how connected their personal vision, purpose, and mission are with yours – if they lack those, that’s a clue. #netsol
  jonmikelbailey: RT @Starbucker: A6 The 1 critical thing in hiring: NEVER be afraid to hire someone smarter than you. AMEN! #netsol
  susan_w: RT @rwm6f9: A6: Learn how connected their personal vision, purpose, and mission are with yours – if they lack those, that’s a clue. #netsol
  dshawki: A6: Also it is all about choosing the right person in the right place at the right time #netsol
  Starbucker: A6 You also need to find people who have the courage to express their opinions, both intelligently and respectfully. #netsol
  jennifergerlock: I like that. Good point. RT @paulswansen: A6 – think outside the box of your normal hires. #netsol
  bethschillaci: RT @Starbucker: A6 The 1 critical thing in hiring: NEVER be afraid to hire someone smarter than you. #netsol /Yes. ALWAYS hire smarter.
  patstrader: RT @Starbucker: A5 Also, think about the value of YOUR time – and what YOU should really be doing to move the train forward. #netsol
  paulswansen: A6 – look for those who are disrupting areas they are currently working in. #netsol
  Growsmartbiz: RT @Starbucker: A6 U also need 2 find ppl who have the courage 2 express their opinions, both intelligently & respectfully. #netsol
  rosaliemo: RT @dshawki: A6: 1st know what u want to achieve, define the skills needed 2 reach ur goal, create ur selection criteria then hire #netsol
  susan_w: RT @paulswansen: A6 – look for those who are disrupting areas they are currently working in. #netsol
  dshawki: RT @CreativeSage: RT @Starbucker: You also need to find people who have the courage to express their opinions, both intelligently and respectfully. #Netsol
  Starbucker: RT @paulswansen: A6 – think outside the box of your normal hires (good way to put it) #netsol
  AmandaChanguris: Amen!! RT @Starbucker: A6 The 1 critical thing in hiring: NEVER be afraid to hire someone smarter than you. #netsol
  bcvirgil: RT @Starbucker: A6 You also need to find people who have the courage to express their opinions, both intelligently and respectfully. #netsol
  CreativeSage: Yes, mix types/diversity RT @jennifergerlock: I like that. Good pt. RT @paulswansen: A6 -think outside the box of your normal hires. #Netsol
  Growsmartbiz: RT @ShannonRenee: @Growsmartbiz A3: handle probs, mistakes & bad news w/ forthrightness & integrity, sugarcoating to stay positive only gives cavities #netsol
  CathyWebSavvyPR: RT @Starbucker: A6 You also need to find people who have the courage to express their opinions, both intelligently and respectfully. #netsol
  Starbucker: A6 Lastly, hire people that set high goals and standards, and are the first ones to tell you they aren?t hitting them #netsol
  rwm6f9: #netsol (switching “hires” to “recruited teammates” is working)
  studioart101: @Starbucker good point, if they absolutely can’t be nudged in another direction why keep them around #netsol
  dshawki: RT @Starbucker: A6 Lastly, hire people that set high goals and standards, and are the first ones to tell you they aren?t hitting them #netsol
  CathyWebSavvyPR: RT @ShannonRenee: @Growsmartbiz A3: handle probs, mistakes & bad news w/ forthrightness & integrity, sugarcoating to stay positive only gives cavities #netsol
  studioart101: RT @Starbucker: A6 You also need to find people who have the courage to express their opinions, both intelligently and respectfully. #netsol
  rwm6f9: @studioart101 Depends – is their direction aligned with yours? if so, it’s a matter of moving forward together. #netsol
  CathyWebSavvyPR: RT @rwm6f9: #netsol (switching “hires” to “recruited teammates” is working)
  CreativeSage: RT @CathyWebSavvyPR: A5 Good leaders get 2 know how each team member is best motivated & supported not all respond the same way #Netsol
  susan_w: q7: As a leader, how can I be an effective communicator? #netsol
  JPedde: “Hire people that set high goals and standards, and are the first ones to tell you they aren?t hitting them” (RT RT @Starbucker #netsol)
  FranchiseKing: RT @CathyWebSavvyPR: RT @CreativeSage: A5: Leaders share goals, then let team decide how 2 meet them #netsol
  ShannonRenee: RT @susan_w: q7: As a leader, how can I be an effective communicator? #netsol
  CreativeSage: RT @CathyWebSavvyPR: RT @Starbucker: A6 The 1 critical thing in hiring: NEVER be afraid to hire someone smarter than you #leadership #Netsol
  Tinu: Good morning @bizsugar! Coming to the #netsol tweetchat?
  JPedde: @KristinaSummer Thanks for the RT, but that was send by @Starbucker, not me! #netsol
  rwm6f9: A7: learn how the other procsesses communication, check often to see whether the other is getting out what you’re putting in. #netsol
  jonmikelbailey: A7 80/20 rule! #netsol
  paulswansen: A7 – have conversations. Not just communications. #netsol
  Starbucker: A7 Effective communication is based on the quality of your words, the consistency of your message, & the tone of the delivery #netsol
  bcvirgil: RT @susan_w: q7: As a leader, how can I be an effective communicator? #netsol
  meghanmbiro: Yes! @CreativeSage @CathyWebSavvyPR Good leaders get 2 know how each team member motivated & supported not all respond the same way #Netsol
  susan_w: Good point! RT @paulswansen: A7 – have conversations. Not just communications. #netsol
  dshawki: A7: Listen well #netsol
  susan_w: RT @dshawki: A7: Listen well #netsol
  dshawki: RT @Starbucker: A7 Effective communication is based on the quality of your words, the consistency of your message, & the tone of the delivery #netsol
  Growsmartbiz: RT @dshawki: A7: Listen well #netsol
  rwm6f9: @Starbucker I’d suggest “mode” plays a large part of tone – see also NLP modes. #netsol
  ShannonRenee: A7: effective comm takes practice & good ldrs work at being better ldrs, constantly evaluating themselves & their comm skills #netsol
  JamesDonJenkins: @susan_w Q7: As a leader you must limit your non-business communication, so your words hold weight when you speak. #netsol
  Starbucker: A7 This brings to mind a great saying: “always tell the truth so you don’t have to remember anything” #netsol
  studioart101: RT @rwm6f9: @studioart101 Depends – is their direction aligned with yours? if so, it’s a matter of moving forward together. #netsol
  FranchiseKing: Conversations should probably be face to face OR on a real phone. Not texts or emails. Right? #netsol
  susan_w: RT @Starbucker: A7 This brings to mind a great saying: “always tell the truth so you don’t have to remember anything” #netsol
  ShaNeSaisQuoi: RT @Starbucker: A7 This brings to mind a great saying: “always tell the truth so you don’t have to remember anything” #netsol
  studioart101: RT @Starbucker: A7 This brings to mind a great saying: “always tell the truth so you don’t have to remember anything” #netsol
  bcvirgil: RT @Starbucker: A7 This brings to mind a great saying: “always tell the truth so you don’t have to remember anything” #netsol
  Starbucker: @rwm6f9 Agree. I sometimes sing my speeches, and that works pretty well. Really. :-) #netsol
  Tinu: rt @Starbucker A7 This brings to mind a great saying: “always tell the truth so you don’t have to remember anything” <– so true. #netsol
  rosaliemo: RT @Starbucker: A7 This brings to mind a great saying: “always tell the truth so you dont have to remember anything” #netsol
  FranchiseKing: My saying; Just do the right thing. Then you don’t have to worry about lies. #netsol
  TRethore: RT @Starbucker: @rwm6f9 Agree. I sometimes sing my speeches, and that works pretty well. Really. :-) #netsol
  Starbucker: A7 You also should do the unexpected sometimes – that’s why I do karaoke at my staff meetings. Hey, it works! :-) #netsol
  CathyWebSavvyPR: RT @susan_w: q7: As a leader, how can I be an effective communicator? #netsol
  FranchiseKing: RT @Starbucker: A7 This brings to mind a great saying: “always tell the truth so you dont have to remember anything” #netsol
  studioart101: RT @JamesDonJenkins: @susan_w Q7: As a leader you must limit your non-business communication, so your words hold weight when you speak. #netsol
  TRethore: Just popping in and catching up. Seems like a great chat! #netsol
  elliotross: RT @Starbucker: A2 One caution on positivity – don’t go into Pollyanna territory – temper your optimism w/ realism #netsol
  rwm6f9: RT @Starbucker: @rwm6f9 Agree. I sometimes sing my speeches, and that works pretty well. Really. :-) #netsol
  ShannonRenee: Q7 listening is one of the keys to effective comm, as is being able to properly respond #netsol
  rosaliemo: I’m there! RT @Starbucker: A7 You should do the unexpected sometimes – thats why I do karaoke at my staff mtgs. Hey, it works! :-) #netsol
  Workway: RT @CreativeSage: RT @CathyWebSavvyPR: RT @Starbucker: A6 The 1 critical thing in hiring: NEVER be afraid to hire someone smarter than you #leadership #Netsol
  Starbucker: Try doing Manilow’s ‘Looks Like We Made It” next time you hit a goal. It’s gold Jerry, gold!! #netsol :-)
  CreativeSage: RT @Starbucker: A7 This brings to mind a great saying: “Always tell the truth so you don’t have to remember anything” #Netsol
  CathyWebSavvyPR: A7 2 be effective communicators, leaders need 2 be able 2 step outside of their own style & connect w others in way they will get it #netsol
  TRethore: Q7: communicate where the people are listening. And be aware of what’s being said around the watercooler. #netsol
  paulswansen: RT @ShannonRenee: Q7 listening is one of the keys to effective comm, as is being able to properly respond #netsol
  CathyWebSavvyPR: RT @Growsmartbiz: RT @dshawki: A7: Listen well #netsol
  rwm6f9: @Starbucker I believe it. Ever try phrasing as all questions? Did you catch how that might engage others? #netsol
  susan_w: RT @TRethore: Q7: communicate where the people are listening. And be aware of what’s being said around the watercooler. #netsol
  bethschillaci: RT @Starbucker: Try doing Manilow’s ‘Looks Like We Made It” next time you hit a goal. It’s gold Jerry, gold!! #netsol :-)
  ShannonRenee: A7 I don’t just want ldr to regurgitate what I said, I know what I said, I want them to add value…think, speak & dialogue w/ me #netsol
  susan_w: @TRethore hey there, so glad you could join!!! #netsol
  rosaliemo: This guys is too funny ;-) RT @Starbucker: Try doing Manilows Looks Like We Made It” next time you hit a goal. #netsol :-) #netsol
  elliotross: RT @Starbucker: A5 A leader must learn to give up the one thing we work so hard to get – control. #netsol
  Wonkbee: RT @Rieva: RT @susan_w: 15 minutes away till the #Netsol Tweetchat w/ @starbucker, we’ll be talking abt effective #leadership http://bit.ly/c61qzE
  brad_tumy: RT @jennifergerlock: RT @ShannonRenee: A2:called leading by example, the followers will emulate their leaders, positive ldrs will have positive followers #netsol
  susan_w: RT @elliotross: RT @Starbucker: A5 A leader must learn to give up the one thing we work so hard to get – control. #netsol
  studioart101: A7: Being a good listener helps you also be a good communicator. You get the best out of people when you truly hear them. #netsol
  TRethore: true. listening is key. also need to take care to respond, not react. sometims ‘sleeping on it’ works. then retrn to it on own terms #netsol
  CreativeSage: Listen within &outside of org. RT @ShannonRenee Listening is one of the keys to effective comm, as is being able to properly respond #Netsol
  Growsmartbiz: RT @studioart101: A7: Being a gd listener helps U also B a gd communicator. U get the best out of ppl when U truly hear them. #netsol
  TRethore: RT @CreativeSage: Listen within &outside of org. #netsol
  FranchiseKing: @ShannonRenee Off topic; Nice job with @ShonaliBurke interview : ) #netsol
  Starbucker: A7 One last thing. Don’t try to impress anyone with “big” words. Plain english is more effective. No scurrying to dictionaries #netsol
  rosaliemo: RT @rwm6f9: @Starbucker I believe it. Ever try phrasing as all questions? Did you catch how that might engage others? #netsol
  ShannonRenee: @FranchiseKing thanks #netsol
  Growsmartbiz: RT @TRethore: tru. listening is key. also need 2 take care 2 respond, not react. sometims ‘sleeping on it’ works. then retrn 2 it #netsol
  jonmikelbailey: RT @Starbucker: A7 Dont try to impress anyone with “big” words. Plain english is more effective. No scurrying to dictionaries #netsol
  FranchiseKing: @Starbucker Big words scare me. #netsol
  ShannonRenee: MT @Starbucker: A7 …Don’t try to impress w/ “big” words. Plain english is more effective. No scurrying to dictionaries #netsol [YESSSSS]
  susan_w: Q8: What are some simple non-verbal tactics I can use to become a better leader? #netsol
  Growsmartbiz: Q8: What are some simple non-verbal tactics I can use to become a better leader? #netsol
  rwm6f9: #netsol eschew obfuscation! LOL
  CathyWebSavvyPR: RT @Starbucker: A7 One last thing. Don’t try to impress anyone with “big” words. Plain english is more effective. No scurrying to dictionaries #netsol
  ShannonRenee: RT @susan_w: Q8: What are some simple non-verbal tactics I can use to become a better leader? #netsol [excellent question]
  bcvirgil: RT @FranchiseKing: @Starbucker Big words scare me. #netsol Me too!
  TRethore: Ever try using binary quesns=yes/no? drill down from there to get to heart of it. can aid clarity and force same in return. #netsol
  susan_w: RT @TRethore:A7: evr try using binary quesns=yes/no? drill dn from thr 2 get 2 heart of it. cn aid clarity & force same in return. #netsol
  CathyWebSavvyPR: RT @CreativeSage: Listen within &outside of org. RT @ShannonRenee Listening is one of the keys to effective comm, as is being able to properly respond #Netsol
  Starbucker: A8 Watch your non-verbal signals carefully – things like eye contact, posture, facial expressions – important! #netsol
  TRethore: Best nonverbal: smile. #netsol
  Tinu: rt @ShannonRenee RT @susan_w: Q8: What are some simple non-verbal tactics I can use to become a better leader? [excellent question] #netsol
  ShannonRenee: A8 best way to learn to be a leader is to learn to be a good follower 1st, empathy is often overlooked skill of all great leaders #netsol
  CathyWebSavvyPR: RT @ShannonRenee: RT @susan_w: Q8: What are some simple non-verbal tactics I can use to become a better leader? #netsol [excellent question]
  netsolaffiliate: RT @TRethore: Best nonverbal: smile. #netsol
  Growsmartbiz: RT @TRethore: Best nonverbal: smile. #netsol
  jonmikelbailey: RT @TRethore: Best nonverbal: smile. #netsol
  FranchiseKing: “I am certainly not one of those who need to be prodded. In fact if anything, I am a prod.” Winston Churchill (Great Leader) #netsol
  rwm6f9: A8: as much as 90% of all communication is non-verbal – I use keyword “cape” imagining myself standing like Superman. #netsol
  CreativeSage: RT @Starbucker: A8 Watch your non-verbal signals carefully – things like eye contact, posture, facial expressions – important! #Netsol
  TRethore: RT @ShannonRenee: A8 empathy is often overlooked skill of all great leaders #netsol
  susan_w: RT @Starbucker: A8 Watch your non-verbal signals carefully – things like eye contact, posture, facial expressions – important! #netsol
  dshawki: RT @TRethore: Best nonverbal: smile. #netsol
  CreativeSage: RT @susan_w: Q8: What are some simple non-verbal tactics I can use to become a better leader? #netsol [excellent question] #Netsol
  jeffSanGeorge: q8 project confidence, but also accessibility #netsol
  rwm6f9: @TRethore An enthusiastic YES! Simple works! #netsol
  dshawki: RT @jeffSanGeorge: q8 project confidence, but also accessibility #netsol
  FranchiseKing: @TRethore Binary is a big word, kind of. #netsol
  paulswansen: RT @dshawki: RT @TRethore: Best nonverbal: smile. #netsol
  LaLaLives: RT @Starbucker: A7 One last thing. Don’t try to impress anyone with “big” words. Plain english is more effective. No scurrying to dictionaries #netsol
  rosaliemo: For more on non-verbal signals for leaders, check out Terry’s post: http://bit.ly/csC73j #netsol
  Starbucker: A8 Another non-verbal biggie for me: Be. On. Time. #netsol
  CathyWebSavvyPR: Q8 Nonverbal cues 4 leaders: Don’t tower over somone’s desk, or sit behind yours – #netsol
  paulswansen: RT @jeffSanGeorge: q8 project confidence, but also accessibility #netsol
  CathyWebSavvyPR: RT @jeffSanGeorge: q8 project confidence, but also accessibility #netsol
  susan_w: RT @FranchiseKing: “I am certainly not 1 of those who need 2 B prodded. In fact if anything, i’m a prod.” Winston Churchill #netsol
  dshawki: be there, listen, smile, show that you trust, mentor and coach #netsol
  paulswansen: RT @CathyWebSavvyPR: Q8 Nonverbal cues 4 leaders: Dont tower over somones desk, or sit behind yours – #netsol
  rwm6f9: @CathyWebSavvyPR Sorry, but at 6 ft 9, I tend to tower regardless. #netsol
  bcvirgil: RT @rosaliemo: A8 For more on non-verbal signals for leaders, check out Terry’s post: http://bit.ly/csC73j #netsol
  dshawki: RT @paulswansen: RT @CathyWebSavvyPR: Q8 Nonverbal cues 4 leaders: Dont tower over somones desk, or sit behind yours – #netsol
  ShannonRenee: A8 non-verbal cues of good ldrs, letting others go 1st…getting on/off elevator, holding door for others, giving up seat at mtg #netsol
  paulswansen: @Starbucker a critical one to be sure. #netsol
  Growsmartbiz: RT @rwm6f9: @TRethore An enthusiastic YES! Simple works! #netsol
  TRethore: True @FranchiseKing; gd point about knowing audience and speaking their lang. @TRethore ‘binary’=big word. #netsol
  CreativeSage: Agree, #empathy is a very important quality to develop: RT @ShannonRenee: A8 empathy is often overlooked skill of all great leaders #Netsol
  rosaliemo: RT @CathyWebSavvyPR: Q8 Nonverbal cues 4 leaders: Don’t tower over someone’s desk, or sit behind yours… #netsol
  Starbucker: A8 And please, please, please Don’t be fiddling w/ your handheld while you are trying to lead! #netsol
  FranchiseKing: @CathyWebSavvyPR Or have a chair that’s 2 feet higher than everyone else’s! #netsol
  paulswansen: RT @Starbucker: A8 And please, please, please Dont be fiddling w/ your handheld while you are trying to lead! #netsol
  dshawki: RT @Starbucker: A8 And please, please, please Don’t be fiddling w/ your handheld while you are trying to lead! #netsol
  bcvirgil: RT @paulswansen: RT @dshawki: RT @TRethore: Best nonverbal: smile. #netsol.. nothing is better!
  bcvirgil: RT @Starbucker: A8 And please, please, please Don’t be fiddling w/ your handheld while you are trying to lead! #netsol NOTED!
  rosaliemo: @rwm6f9 Helllooo Kobe Bryant! #netsol
  CathyWebSavvyPR: RT @Starbucker: A8 And please, please, please Don’t be fiddling w/ your handheld while you are trying to lead! #netsol
  paulswansen: @Starbucker Not unless your leading a twitter meeting. #netsol
  Starbucker: @ShannonRenee Yes, yes, yes… thank you. :-) #netsol
  susan_w: Amen! RT @paulswansen: RT @Starbucker: A8 & please, please, please Dont B fiddling w/ yr handheld while U R trying 2 lead! #netsol
  ShannonRenee: A8 being present, in the moment of whatever is happening is crucial, if staff see you tweeting in mtg, then they will too #netsol
  FranchiseKing: RT @Starbucker: A8 And please, please, please Dont be fiddling w/ your handheld while you are trying to lead! #netsol
  StacyStyle03: RT @CreativeSage: Listen within &outside of org. RT @ShannonRenee Listening is one of the keys to effective comm, as is being able to properly respond #Netsol
  rwm6f9: @Starbucker We are always leading – it’s just a question of whether we’re leading the way we want to… #netsol #notry
  TRethore: YES! RT @rwm6f9: @Starbucker We are always leading – its just a question of whether were leading the way we want to.. #netsol
  rwm6f9: @rosaliemo Name’s Ross, actually, but nice to meet you. #netsol o/t
  ShannonRenee: @Starbucker I’m a fan of servant leadership style #netsol
  studioart101: RT @ShannonRenee: A8 non-verbal cues of good ldrs, letting others go 1st…getting on/off elevator, holding door for others, giving up seat at mtg #netsol
  CreativeSage: Aha! Yes. RT @rwm6f9: @Starbucker We are always leading – it’s just a question of whether were leading the way we want to. #Netsol
  Starbucker: A8 “Multi-tasking” cannot be done. Just lead. #netsol
  paulswansen: RT @ShannonRenee: A8 being present, in the moment of whatever is happening is crucial, if staff see u tweeting then they will too #netsol
  paulhyland: RT @rwm6f9: @Starbucker We are always leading – it’s just a question of whether we’re leading the way we want to… #netsol #notry
  susan_w: Ok here’s Q9: How can being an effective leader increase the overall productivity of my business? #netsol
  ShannonRenee: RT @susan_w: Ok here’s Q9: How can being an effective leader increase the overall productivity of my business? #netsol [without a doubt]
  paulswansen: @Starbucker No, it’s simply “short attention span” theater for everything. #netsol
  FranchiseKing: @TRethore ROFL #netsol
  TRethore: find leadership cues in the everyday. then adapt them to own style and situatn. Leadershp happens all around us; do we recognize it? #netsol
  rwm6f9: A9 Our people will more likely do what they see us doing – if we’re doing things right, so will they, hence more productivity. #netsol
  CreativeSage: .@Starbucker LOL, I’ve been toggling between 3 chats & client call, but am doing my best to follow this great #leadership chat!:) #Netsol
  TRethore: @FranchiseKing @TRethore sorry…’ROFL’=??? help! #netsol
  Starbucker: A9 Without good leadership, there is no productivity – only middling mediocrity (sorry about the big word there) #netsol
  ShannonRenee: @CreativeSage better woman than I am…had to let calls go to voice mail LOL #Netsol
  LisaSJA: Yes, please. RT @Starbucker A8 And please, please, please Don’t be fiddling w/ your handheld while you are trying to lead! #netsol
  susan_w: RT @Starbucker: A9 Without good leadership, there is no productivity – only middling mediocrity (sorry about the big word there) #netsol
  Growsmartbiz: RT @Starbucker: A9 Without good leadership, there is no productivity – only middling mediocrity (sorry about the big word there) #netsol
  rwm6f9: @TRethore o/t Rolling On Floor Laughing net shorthand/acronym #netsol
  kikscore: RT @susan_w: RT @Starbucker: A9 Without good leadership, there is no productivity – only middling mediocrity #netsol
  TRethore: A9: at its simplest level, gd leadership breads efficiency and effectiveness – we all know what to do and do it. #netsol
  Growsmartbiz: @KikScore thx for joining!! #netsol
  CathyWebSavvyPR: RT @TRethore: find leadership cues in the everyday. then adapt them to own style and situatn. Leadershp happens all around us; do we recognize it? #netsol
  rwm6f9: RT @TRethore: A9: at its simplest level, gd leadership breads efficiency and effectiveness – we all know what to do and do it. #netsol
  TRethore: @rwm6f9 @TRethore oh, geez. thanks now I’m ROFL :) #netsol
  CathrynHrudicka: We’re always learning this: RT @susan_w: Q9: How can being an effective leader increase the overall productivity of my business? #netsol
  Starbucker: A9 A good leader should always be trying to raise the bar, and challenging their teams to go higher #netsol
  susan_w: RT @MitchAnthony: Q8 re: non-verbal leadership: Respect your colleagues. Show up on time. Make and keep an agenda. Share information #netsol
  paulswansen: A9 – w/o good leadership your business is just another one in the sea of retailers, vendors etc. #netsol
  ShannonRenee: RT @Starbucker: A9 W/O good leadership, there is no productivity – only middling mediocrity #netsol [and mediocrity is such a waste of time]
  dshawki: RT @susan_w: RT @MitchAnthony: Q8 re: non-verbal leadership: Respect your colleagues. Show up on time. Make and keep an agenda. Share information #netsol
  dshawki: RT @Starbucker: A9 A good leader should always be trying to raise the bar, and challenging their teams to go higher #netsol
  studioart101: RT @susan_w: RT @MitchAnthony: Q8 re: non-verbal leadership: Respect your colleagues. Show up on time. Make and keep an agenda. Share information #netsol
  CathrynHrudicka: Looks like I may have to finish #netsol chat on my other @CathrynHrudicka acct. because @CreativeSage is maxed out?sorry, friends!:)
  Tinu: rt @susan_w RT @MitchAnthony: re: non-verbal leadership: Respect yr colleagues. Show up on time. Make & keep an agenda. Share info. #netsol
  Starbucker: RT @TRethore: A9: at its simplest level, gd leadership breads efficiency and effectiveness – we all know what to do and do it. #netsol (yes)
  CathyWebSavvyPR: A8 – Be aware of tone of emails – in absence of non-verbal & verbal cues, ppl often read into emails. be aware of email tone #netsol
  studioart101: A9: Good leadership drives the direction of the business and without it the business will go nowhere! #netsol
  dshawki: RT @CathyWebSavvyPR: A8 – Be aware of tone of emails – in absence of non-verbal & verbal cues, ppl often read into emails. be aware of email tone #netsol
  susan_w: One more Q and we’ll also announce our winner of a hosing package #netsol
  netsolaffiliate: One more Q and we’ll also announce our winner of a hosing package #netsol
  Growsmartbiz: One more Q and we’ll also announce our winner of a hosing package #netsol
  TRethore: Q10: We all seem to know what=gd leadership. So, what’s getting in the way of it? #netsol
  ShannonRenee: @trethore @Starbucker and better or great ldrship breeds creativity, innovation (redundant?) and exceptional levels of effectiveness #netsol
  paulswansen: RT @studioart101: A9: Good leadership drives the direction of the business and without it the business will go nowhere! #netsol
  CathrynHrudicka: RT @CathyWebSavvyPR: A8 – Be aware of tone of emails – in absence of non-verbal & verbal cues, ppl often read into emails. be aware of email tone #netsol
  ShannonRenee: RT @TRethore: Q10: We all seem to know what=gd leadership. So, what’s getting in the way of it? #netsol
  paulswansen: @Growsmartbiz oh good I need more hose. #netsol
  ShannonRenee: @TRethore ppl won’t do what I say do LOL #netsol
  CathrynHrudicka: RT @ShannonRenee: @trethore @Starbucker and better or great ldrship breeds creativity, innovation (redundant?) and exceptional levels of effectiveness #netsol
  bcvirgil: RT @susan_w: One more Q and we’ll also announce our winner of a hosing package #netsol #leadership.. this has been great!
  CathrynHrudicka: RT @TRethore: Q10: We all seem to know what=gd leadership. So, what’s getting in the way of it? #netsol
  TRethore: @ShannonRenee @TRethore remember that ‘control’ thing @starbucker mentioned??? ROFL! #netsol
  paulswansen: A10 – all our past notions, and not being present to the business. #netsol
  kikscore: RT @studioart101: A9: Good leadership drives the direction of the business and without it the business will go nowhere! #netsol
  susan_w: @rwm6f9 congratulations! your our winner today for a free hosing package #netsol
  netsolaffiliate: @rwm6f9 congratulations! your our winner today for a free hosing package #netsol
  Growsmartbiz: @rwm6f9 congratulations! your our winner today for a free hosing package #netsol
  CathrynHrudicka: .@TRethore A complex question – we may need more than one chat on that one, but a transcript of this chat would be instructive. #netsol
  Starbucker: @TRethore Will, and getting over the fear of change. Big, big one. #netsol
  bcvirgil: RT @susan_w: @rwm6f9 congratulations! your our winner today for a free hosing package #netsol… woooo hooo
  CathrynHrudicka: RT @paulswansen: RT @studioart101: A9: Good leadership drives the direction of the business and without it the business will go nowhere! #netsol
  rwm6f9: A10: Micromanaging, at a level that might have me in a 12-step group for it. Hi, My name is Ross, I’m a micro-manage-aholic… #netsol
  Tinu: rt @CathyWebSavvyPR Be aware of tone of emails – in absence of non-verbal & verbal cues, ppl often read into emails. <- I know I do. #netsol
  paulswansen: congrats @rwm6f9 #netsol
  Tinu: Congratulations @rwm6f9 – and thanks for the good insights today. :) Reading lots from you in backlog. #netsol
  CathrynHrudicka: RT @rwm6f9: A10: Micromanaging, at a level that might have me in a 12-step group for it. Hi, My name is Ross, I’m a micro-manage-aholic… #netsol
  ShannonRenee: Q10 standing in the way: fear…fear of letting our ppl do their jobs, of them (& us) making mistakes #netsol
  paulswansen: @rwm6f9 I see a niche market there. #netsol
  dshawki: RT @ShannonRenee: Q10 standing in the way: fear…fear of letting our ppl do their jobs, of them (& us) making mistakes #netsol
  TRethore: @Starbucker @TRethore and NIH syndrome…I also think fear of being wrong or looking foolish contributes. Leadrs go out on limb. #netsol
  kikscore: So happy to be here! These smallbiz chats rock RT @Growsmartbiz: @KikScore thx for joining!! #netsol
  TRethore: RT @ShannonRenee: Q10 standing in the way: fear…fear of letting our ppl do their jobs, of them (& us) making mistakes #netsol
  Starbucker: Q10 What are the 3 things U can do right now to make 2011 a GREAT leadership year? #netsol
  susan_w: RT @Starbucker: Q10 What are the 3 things U can do right now to make 2011 a GREAT leadership year? #netsol
  CathyWebSavvyPR: It’s never 2 late 2 aplogize. I had a boss call me 5 years later & apologize 4 being a difficult boss. it felt good. #netsol
  Growsmartbiz: RT @Starbucker: Q10 What are the 3 things U can do right now to make 2011 a GREAT leadership year? #netsol
  rwm6f9: @paulswansen 12-steps are non-profits, but thanks – and thank you #netsol for the hosTing (?) pkg!
  susan_w: RT @CathyWebSavvyPR: It’s nevr 2 late 2 aplogize. I had a boss call me 5 years l8r & apologize 4 being a difficult boss. it felt gd. #netsol
  TRethore: A10: Trust. Listen. Act. #netsol
  rajmalikdc: So true! RT @Tinu: rt @CathyWebSavvyPR Be aware of email tone – in absence of non-verbal & verbal cues, ppl often read into emails. #netsol
  dshawki: RT @susan_w: RT @CathyWebSavvyPR: It’s nevr 2 late 2 aplogize. I had a boss call me 5 years l8r & apologize 4 being a difficult boss. it felt gd. #netsol
  Tinu: RT @Starbucker: Q10 What are 3 things you can do right now to make 2011 a GREAT leadership year? #netsol
  rwm6f9: @CathyWebSavvyPR amends – which step is that? #Lol #netsol
  CathyWebSavvyPR: @rwm6f9 She said she hated being a boss & is now an ACE executive assistant & is great at what she does.#netsol
  Starbucker: A10 Here are mine: 1) Don’t dive in head first – reflect on the year you’ve just had, THEN push forward #netsol
  ShannonRenee: RT @Starbucker: Q10 What are 3 things U can do right now to make 2011 GREAT leadership year? #netsol [trust ppl I hired, trust myself]
  paulswansen: RT @TRethore: A10: Trust. Listen. Act. #netsol
  CathrynHrudicka: Thanks, @Starbucker @Susan_w @shashib and everyone here, fun & important chat on #leadership. I must go?will there be a transcript? #netsol
  CathrynHrudicka: RT @susan_w: RT @CathyWebSavvyPR: It’s nevr 2 late 2 aplogize. I had a boss call me 5 years l8r & apologize 4 being a difficult boss. it felt gd. #netsol
  dshawki: A10: Create leaders #netsol
  CathrynHrudicka: RT @TRethore: RT @ShannonRenee: Q10 standing in the way: fear…fear of letting our ppl do their jobs, of them (& us) making mistakes #netsol
  TRethore: Glad to have joined my first tweetchat! Thx to all. #netsol
  dshawki: A10: coach, inspire, trust and take risks #netsol
  Starbucker: A10 #2) Use the “virtual Q-tip”- clean out your ears so you can LISTEN more effectively #netsol
  CathrynHrudicka: RT @Starbucker: Q10 What are the 3 things U can do right now to make 2011 a GREAT leadership year? #netsol
  JDJNetworks: #netsol listen to what people want and try to accommodate them if it’s possible.
  ShannonRenee: RT @TRethore: Glad to have joined my first tweetchat! Thx to all. #netsol [you're not a tweetchat virgin anymore :D ]
  bcvirgil: RT @Starbucker: A10 Here are mine: 1) Don’t dive in head first – reflect on the year you’ve just had, THEN push forward #netsol
  TRethore: A10: 3 things for 2011: Trust. Listen. Act. #netsol
  JDJNetworks: RT @dshawki: A10: coach, inspire, trust and take risks #netsol
  rwm6f9: A10: 3 things: be grateful for where we’ve been, be aware of where we are, hold steadfast to where we’re going, the rest will follow #netsol
  CathrynHrudicka: RT @TRethore: A10: Trust. Listen. Act. #netsol
  dshawki: RT @Starbucker: A10 Here are mine: 1) Don’t dive in head first – reflect on the year you’ve just had, THEN push forward #netsol
  CathyWebSavvyPR: @Yuricon same here – It was water under the briedge, but apology was still nice to hear #netsol
  CathrynHrudicka: RT @dshawki: A10: coach, inspire, trust and take risks #netsol
  rwm6f9: I’m loving #netsol – is there a schedule for future such?
  Tinu: rt @starbucker A10 Here are mine: 1) Don’t dive in head first – reflect on the year you’ve just had, THEN push forward #netsol
  dshawki: Enjoyed the chat …thanks all #netsol
  Starbucker: A10 #3) Commit to practicing patience, tolerance, and engagement. Put a little Zen in your step. #netsol
  rwm6f9: RT @Starbucker: A10 #3) Commit to practicing patience, tolerance, and engagement. Put a little Zen in your step. #netsol LIKE!!!
  ShannonRenee: A10 treat ppl the way I want to be treated, with respect, listening & learning from others #netsol
  susan_w: Thx for joining the #netsol tweetchat, we hosting them monthly under the hashtag #netsol
  Growsmartbiz: Thx for joining the #netsol tweetchat, we hosting them monthly under the hashtag #netsol
  paulswansen: @JDJNetworks there is no “try.” #netsol
  jeffSanGeorge: RT @dshawki: A10: coach, inspire, trust and take risks #leadership #netsol
  TRethore: @Starbucker i like the Zen…same to you… #netsol
  kikscore: Leadership wisdom! RT @Starbucker: A10 #3) Commit to practicing patience, tolerance, & engagement. Put a little Zen in your step #netsol
  bcvirgil: Great post from Terry: 10 Things to do right now to make it a great year: http://bit.ly/i8hz7f #netsol
  rosaliemo: Here’s to leadership Zen in 2011 #netsol
  ShannonRenee: @Starbucker the patience thing is a beast…not my strongest virtue #netsol
  dshawki: RT @kikscore: Leadership wisdom! RT @Starbucker: A10 #3) Commit to practicing patience, tolerance, & engagement. Put a little Zen in your step #netsol
  susan_w: More smallbiz tips can be found at our Netsol Blog: http://bit.ly/YV7Op #netsol
  Growsmartbiz: More smallbiz tips can be found at our Netsol Blog: http://bit.ly/YV7Op #netsol
  studioart101: A10: Be creative in the challenges to come, listen and communicate effectively-2011 Leadership Goals #netsol
  Starbucker: A10 Oh, and learn well, and lead well! Leadership is a wonderful thing, and an honor to practice. Go be great :-) #netsol
  susan_w: RT @Starbucker: A10 Oh, and learn well, and lead well! Leadership is a wonderful thing, and an honor to practice. Go be great :-) #netsol
  Growsmartbiz: RT @Starbucker: A10 Oh, and learn well, and lead well! Leadership is a wonderful thing, and an honor to practice. Go be great :-) #netsol
  Tinu: rt @susan_w More smallbiz tips can be found at our Netsol Blog: http://bit.ly/YV7Op #netsol #netsol
  rajmalikdc: Great resource! RT @susan_w: More smallbiz tips can be found at our Netsol Blog: http://bit.ly/YV7Op #netsol
  bcvirgil: RT @Starbucker: A10 Oh, and learn well, and lead well! Leadership is a wonderful thing, and an honor to practice. Go be great :-) #netsol
  rosaliemo: Thanks everyone for joining the #netsol tweet chat. It always amazes me how fast these go! Check out www.terrystarbucker.com #netsol
  studioart101: RT @Starbucker: A10 Oh, and learn well, and lead well! Leadership is a wonderful thing, and an honor to practice. Go be great :-) #netsol
  Tinu: rt @starbucker A10 Oh, and learn well, and lead well! Leadership is a wonderful thing, and an honor to practice. Go be great :-) #netsol
  Argos_7: RT @bcvirgil: A5: How do I become a leader instead of a micro-manager? #netsol #leadership… Great post from Terry http://bit.ly/cvksqV
  susan_w: We’ll get the tweetchat transcript posted on the Netsol blog soon at http://bit.ly/TV7Op #netsol
  Growsmartbiz: We’ll get the tweetchat transcript posted on the Netsol blog soon at http://bit.ly/TV7Op #netsol
  Starbucker: RT @paulswansen: @JDJNetworks there is no “try.” #netsol (yes, a Yoda quote!)
  rosaliemo: RT @susan_w: More smallbiz tips can be found at our Netsol Blog: http://bit.ly/YV7Op #netsol
  CathrynHrudicka: Thanks, everyone at #netsol chat on #leadership – my @CreativeSage acct. is normally the one I use for business chats, best to follow first.
  Tinu: Thank you for sharing your knowledge @Starbucker. Was an honor to meet you at BlogWorld 10 #netsol
  susan_w: Love this!!!RT @Starbucker: RT @paulswansen: @JDJNetworks there is no “try.” #netsol (yes, a Yoda quote!)
  paulswansen: @susan_w thanks. #netsol
  ShannonRenee: another great #netsol chat…thanks to @starbucker @shashib @susan_w and all attendees, w/o there wouldn’t be a chat
  Tinu: And thanks to the #netsol team. These chats are getting better and better.
  rwm6f9: @susan_w I actually hashtag it, so do others #notry #netsol
  susan_w: RT @rosaliemo: Here’s to leadership Zen in 2011 #netsol
  Starbucker: Most interesting Q so far: “will there be a Klingon translation of this TweetChat”? :-) #netsol
  CathrynHrudicka: RT @susan_w: We’ll get the #netsol tweetchat transcript posted on the Netsol blog soon at http://bit.ly/TV7Op
  paulswansen: RT @Starbucker: A10 #2) Use the “virtual Q-tip”- clean out your ears so you can LISTEN more effectively #netsol
  gtakamiya: RT @Starbucker: Most interesting Q so far: “will there be a Klingon translation of this TweetChat”? :-) #netsol
  susan_w: Thx for joining!! RT @dshawki: Enjoyed the chat …thanks all #netsol
  susan_w: RT @bcvirgil: Great post from Terry: 10 Things to do right now to make it a great year: http://bit.ly/i8hz7f #netsol
  paulswansen: Great chat one and all. Thanks also to @shashib #netsol
  JDJNetworks: I must say thank you for this chat #netsol
  bcvirgil: Thanks to everyone for all the great discussion! The tweet chat transcript will b posted on this site soon at http://bit.ly/TV7Op #netsol
  studioart101: Really great chat today! Thanks @Starbucker, #netsol and all the great leadership insights from everyone.
  susan_w: @paulswansen Thx for the gr8 convo! #netsol
  tammycravit: Absolutely true! RT @chrysula RT @Starbucker: Its all about trust. If u can’t trust the people u hire, ur hiring the wrong people #netsol
  susan_w: @JDJNetworks thx U for being here today! #netsol
  Tinu: Okay, gotta go apply some of this leadership knowledge I just got from @Starbucker in the #netsol tweetchat. See y’all soon.
  Jihadros: RT @Starbucker: A5 A leader must learn to give up the one thing we work so hard to get – control. #netsol
  DVStrategies: Why oh why aren’t my fingers cooperating with me today? Following #netsol conversation now. Great perspectives being shared on #leadership
  susan_w: @Tinu Thx Tinu! #netsol
  Starbucker: If you’d like to read more about what I’m up to, or meet me in person, check this out: http://bit.ly/fKPz2u Thanks! #netsol
  susan_w: RT @netsolcares: thx 2 everyone 4 all the gr8 discussion! We’ll get the tweet chat transcript posted soon at http://bit.ly/TV7Op #netsol
  Tinu: rt @Jihadros RT @Starbucker: A5 A leader must learn to give up the one thing we work so hard to get – control. <= fave quote #netsol
  Tinu: rt @Starbucker If you’d like to read more about what I’m up to, or meet me in person, check this out: http://bit.ly/fKPz2u Thanks! #netsol
  Tinu: @susan_w :) Anytime. #netsol
  susan_w: RT @Tinu: rt @Starbucker If U’d lk 2 read more abt wht I’m up 2, or meet me in person, check ths out: http://bit.ly/fKPz2u thx! #netsol
  Growsmartbiz: RT @Tinu: rt @Starbucker If U’d lk 2 read more abt wht I’m up 2, or meet me in person, check ths out: http://bit.ly/fKPz2u thx! #netsol
  kikscore: For #netsol tweet chatters, check my old post on: 10 Leadership Traits & Skills Needed at a Startup & Small Business http://bit.ly/chjPUf
  susan_w: RT @KikScore: 4 #netsol tweetchatters, check my post: 10 Leadership Traits & Skills Needed at a Startup & SmallBusiness http://bit.ly/chjPUf
  rajmalikdc: RT @KikScore: #netsol tweet chatters, check post on: 10 Leadership Traits & Skills Needed at a Startup & Small Business http://bit.ly/chjPUf
  thebaumgroup: RT @Starbucker A8 “Multi-tasking” cannot be done. Just lead. #netsol | Agree! Thx 4 sharing all Terry, feels like we r there w/ u :) #YSM
  Starbucker: @KristinaSummer Thanks – glad you could join in. All the best! #netsol
  jeremymeyers: RT @CathyWebSavvyPR: It’s never 2 late 2 aplogize. I had a boss call me 5 years later & apologize 4 being a difficult boss. it felt good. #netsol
  CreativeSage: RT @susan_w: We’ll get the tweetchat transcript posted on the Netsol blog soon at http://bit.ly/TV7Op #Netsol
  NewPR: @starbucker heard you rocked the #netsol tweetchat today! THANK YOU!!!
  susan_w: @bcvirgil @rosaliemo know how to rock a tweetchat! gr8 social media pros at CRT/tanaka #netsol #pr #socialmedia
  CathyWebSavvyPR: RT @CreativeSage: RT @susan_w: We’ll get the tweetchat transcript posted on the Netsol blog soon at http://bit.ly/TV7Op #Netsol
  anicole87: Like this! ?@Starbucker: 1) Don’t dive in head first – reflect on the year you’ve just had, THEN push forward #netsol?
     
   
  FionaWalsh: So true! RT @Starbucker: A5 It’s all about trust. If you can’t trust the people you hire, you are hiring the wrong people #netsol
  patstrader: @Starbucker just wanted to say thank you #netsol
  allenmireles: RT @Starbucker: 1) Don’t dive in head first – reflect on the year you’ve just had, THEN push forward #netsol? (like this. What Ineed to do)
  KimNCarswell: RT @Starbucker: A5 A leader must learn to give up the one thing we work so hard to get – control. #netsol
  PersonaAffairs: RT @Starbucker: A5 A leader must learn to give up the one thing we work so hard to get – control. #netsol
         
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    • http://twitter.com/AjevaCom Ajeva

      Awesome tips you wrote here! I guess, it will all come down to being a leader who can soar beyond the Milky Way with his/her visions… but with both feet planted on the ground. Anyone can be a good leader, but to be a great one is the biggest challenge of them all.