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How Do I… Set Up Network Solutions Mail on my iPhone?

by Kate Hearity on February 22, 2011

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We have many support articles that can help you:

Setup Your iPhone or iPad

More POP step by step instructions

In days not so long ago, Customer Service regularly heard from Customers sitting at their giant sized big box computers trying to figure out how to set up their nsMail to go to their POP client of choice (ie. Outlook, Eudora, Entourage, etc.).  I remember it was the next “big thing.”  Call it a sign of the times, but now we’re hearing regularly from Customers setting up their mobile devices instead.  From iPads® to Tablets and Droid to iPhone®, our Customers have gone mobile- for real.  When I first got my iPhone in mid 2010 (I know, I was so behind.. but not anymore!) I opened the box and wanted to be able to do everything on it without having to work through tons of instructions and guides, etc.  That’s why I chose to share this topic in our “How Do I” series.  Setting your iPhone up to grab your nsMail can be a piece of cake. Let’s do this!

Piece of Cake? I Want a Slice!

Here’s the no-frills how to guide!

  1. Tap Settings
  2. Tap Mail, Contacts, Calendars
  3. Tap Add Account
  4. Tap Other
  5. Tap Add Mail Account
  6. Enter the display name (This is whatever you want! Most folks use first/last name here)
  7. Enter your full email address (example@me.com)
  8. Enter your email password (the password you set up when you configured your emailbox in Account Manager)
  9. Enter a Description (this distinguishes this email account from other email accounts you might have set up on your iPhone®)
  10. Tap Save or Next

Now, your iPhone will look up the account information.

  1. Tap POP
  2. In the Incoming Mail Server section:
  3. Enter mail.INSERTYOURDOMAIN.COM (use your domain name there!) in the Host Name field
  4. In the User Name field, enter your full email address (the whole thing!)
  5. Enter your mailbox password in the Password field (your iPhone® may already have this filled in for you)

In the Outgoing Mail Server section:

  1. Enter smtp.INSERTYOURDOMAIN.COM (use your domain name there!) in the Host Name field
  2. In the User Name field, enter your full email address (the whole thing!)
  3. Enter your mailbox password in the Password field (your iPhone® may already have this  filled in for you)
  4. Tap Save

Your iPhone® will attempt to connect to the server and verify that it can connect.

  1. A box will pop up 2 times that says “Cannot Connect Using SSL”- tap Yes both times!
  2. Once your iPhone® verifies that it can connect, you’ll be taken to the screen that shows you a list of the email accounts you have configured… and that’s it!

But I Want the Frills Version!

Ok, if you’d rather have some screenshots and a more colorful guide, we have that for you too!  Check out this PDF in our Support Center.  The instructions are the same for iPhone® 3G, 3GS, and 4- just some minor differences like instead of a button that reads, “Save,” it reads, “Next.” See, no biggie!  Just a piece of cake- minus the calories!

We Want to Hear from You!

Please remember to share your suggestions and ideas for future, “How Do I…” posts!  You can comment below, connect with us on Facebook, or tweet @netsolcares and use #nsHowTo.  I want to hear from you- what are your questions? What tasks associated with your Network Solutions Accounts do you need help with?

Image by Flickr user @somegeekintn (Creative Commons)

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    • http://www.networksolutions.com/small-business/getting-online.jsp Network Solutions

      Hi there. Sorry to hear that. If you are still having a problem please email the details to wecare[at]networksolutions[dot]com. Thanks!

    • De

      I need an ap to use with my web mail. When I am not using the pop server. Can you help?

    • SB

      do you have pop mail setting for android phones. eg Samsung Galaxy S2

    • http://www.networksolutions.com/small-business/getting-online.jsp Network Solutions

      Hi, Celeste. Our support team is here to help. Please send your request to the team via the following link: https://www.networksolutions.com/contact/index.jsp. Thanks.

    • http://www.networksolutions.com/small-business/getting-online.jsp Network Solutions

      Hi, SB. Our support team is here to help. Please send your request to the team via the following link: https://www.networksolutions.com/contact/index.jsp. Thanks.

    • Ed

      Network Solutions is a freakin joke.  Customer service is horrible.  Really wish I could get a refund!!!!!

    • Karen

      i am following the instructions & have my email account set, however, my messages are stuck in my outbox & messages states that server is not responding.  Any advice?

    • http://www.networksolutions.com/small-business/getting-online.jsp Network Solutions

      Hi, Karen. Our support team is here to help. Please send your request to the team via the following link: https://www.networksolutions.com/contact/index.jsp?channelid=P99C425S627N0B142A1D38E0000V100. Thanks.

    • http://www.networksolutions.com/small-business/getting-online.jsp Network Solutions

      Hi, Ed. Our support team is here to help. Please send your request to the team via the following link: https://www.networksolutions.com/contact/index.jsp?channelid=P99C425S627N0B142A1D38E0000V100. Thanks.

    • http://www.networksolutions.com/small-business/getting-online.jsp Network Solutions

      Hi, SB. Our support team is here to help. Please send your request to the team via the following link: https://www.networksolutions.com/contact/index.jsp?channelid=P99C425S627N0B142A1D38E0000V100. Thanks.

    • http://www.networksolutions.com/small-business/getting-online.jsp Network Solutions

      Hi, Robin. You’ll need to contact our
      support team for assistance. You can reach them via https://www.networksolutions.com/contact/index.jsp
      or via @netsolcares on Twitter at http://twitter.com/#!/netsolcares.
      Thanks.

    • Dima Younis

      i did all the steps but still i didn’t get any emails (i can send emails though).
      and the box that says “Cannot Connect Using SSL”- appeared only once.
      P.S i have iPhone 5

    • Guest

      http://www.networksolutions.com/support/step-by-step-pop-setup-instructions/#18 try this instructions the same thing happened to me ;)

    • Kathy

      I have done all the steps listed above the right way several times (at least 8 or 9) and I keep getting a message that says, ” The POP server is not responding. Check your network connection and that you entered the correct information on the ‘Incoming Mail Server’ field.” I have rechecked it and rechecked it, but I still cannot complete it. HELP!!

    • http://www.networksolutions.com/small-business/getting-online.jsp Network Solutions

      Hi, Kathy. Our support team is available to help. Please submit your request to the team via the following link: http://my.web.com/onlinerqst. Thanks!

    • llee611838

      I am having the same issue.

    • http://www.networksolutions.com/small-business/getting-online.jsp Network Solutions

      Sorry to see you are having issues. The latest info can be found at http://www.nsmailsettings.com. If you are still having issues after going through the setup please give our email team a call and they would be happy to assist. They can be reached at 1-888-793-7657 from the US. IF outside the US, please call 1-570-708-8788. ^rr