The Secret to Keeping Your Customers Coming Back for More in 2012
Terry Starbucker St. Marie, Small Business Strategist, Co-Founder of SOBCon (@starbucker)
So you brought in a lot of new customers in 2011, but how do you keep them coming back in 2012? Terry offers some simple, effective advice on improving your business processes by listening to what your customers have to say and keeping in touch.
About Terry: Terry has been in the business world for more than 28 years in various leadership positions. Through his experience and learnings, he has developed his philosophy, “Half-Fullism.” He is also very active in the social media arena, as co-founder of SOBCon (Successful Online Business Conference) with Liz Strauss.
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