
As you spend time reviewing and refining your online presence in 2012, you’ll want to check out Shashi Bellamkonda’s recent article on SmallBizTrends.com: 5 Website Resolutions to Put on Your List for 2012.
Shashi covers a lot of ground in his article, and he organizes his tips and tactics around the 5 Cs for online success:
- Content
- Communications
- Community
- Cutting-Edge Technology
- Conversion
You’ll take away great ideas for engaging with customers, nurturing relationships with them, and using tools and technology that can help you meet their needs and solve their problems.
As you read through the article and think of other tips and tactics to share with readers, we’d love to hear from you in the comments below.
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