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The Benefits of a Call Center For Your Business: Upcoming Webinar

by Sara Toole on April 23, 2012

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By now, most people are familiar with the concept of call centers in big businesses — but did you know that call center services are also available for small businesses? There are so many benefits to having a call center for your business, but the top benefit is generating more REVENUE.

Having a call center makes total sense for a small business as you simply can’t do everything yourself, and your employees are likely already wearing many hats. I have seen so many small businesses spend money on marketing efforts but then fail to monitor the phones effectively. If you have to play phone tag, the odds are that you are going to lose that customer. If the potential customer has to leave a message, the chances are that unless he is desperate for what you offer — he will go to the next competitor on the list. Making sure that someone answers your phones each and every time it rings during business hours (and during off-hours, if possible) is one of the absolute best things you can do to add revenue to your bottom line.

To learn more about the efficacy and cost efficiency of small business call centers, check out our Webinar this Wednesday, April 25th, from 2:00-3:00 EDT.

In the Webinar, you will learn all about call centers and get a chance to ask questions of our experts. Join us!

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    • http://www.teledirect.com/ Sonia Roody

      Call center outsourcing has proven
      that distance is not a hindrance in bringing any business to success. This
      modern trend has helped many business sectors to focus on their growth, not
      only as individuals but also as a team.

    • http://www.levementum.com/products-and-services Noreen Clay

      Urgent calls from clients during off-hours can now be catered with the help of virtual receptionist service. From the word itself, this innovation can answer clients’ inquiries during the times when they need your services the most. Also, automated chat support is now widely utilized by several industries. This can save the time of both the client and the company, as the transaction can be executed faster.