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Web hosting latency issues

by Customer Service on October 31, 2012

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Categories : Customer Service,Customer Support




Update: November 1, 1:20 p.m. ET
We continue to experience sporadic DDOS attacks that are impacting some customers’ access to their web hosting sites. We are working to mitigate these attacks.

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We are currently experiencing a DDOS attack that is impacting some web hosting customers. As such, customers may experience delays in their website resolution. The network operations team is aware and working on the issue. There is no need for you to open a help ticket at this time. We appreciate your patience.

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    • http://twitter.com/robertkohser Robert Kohser

      All service providers must go through this stuff. Although totally inconvenient, I appreciate Network Solutions taking care of this as quickly as possible. People that write these viruses don’t realize that they’re actually bringing down small business owners when they attack hosting providers.

    • Anonymous

      The people who do these things know what they are doing…. they are doing it because they are anti-business to begin with.

    • Pauline Kraus

      I’m assuming that this would interfere with propagation also?

    • http://twitter.com/webcomke webcomke

      So….NetSol having an issue with their hosting ‘product’…why am I not surprised? Its a horrible, ad-hoc service. We see this happening all the time…different day, different issue. Kudos for posting an announcement about this, but those of us who use their service all the time knows is this is simply another straw breaking an already strained back.

    • Patel Devendra

      Last 23 days we are not receive Japanese file name attachment Mails (Unicode
      (UTF-8) encoding) Still Network Solutions has not been able to resolve
      our issue they give every time new service Request numbers but what is
      they do last 15 days ? even no reply in mails.
      i think we want change our web host park provider. !

    • Patel Devendra

      Last 23 days we are not receive Japanese file name attachment Mails (Unicode
      (UTF-8) encoding) Still Network Solutions has not been able to resolve
      our issue they give every time new service Request numbers but what is
      they do last 15 days ? even no reply in mails.
      i think we want change our web host park provider. !

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