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	<title>Small Business Conversations on the Network Solutions Blog &#187; Mary Ann Larson</title>
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		<title>5 Things a Toddler Can Teach a Small Business About Customer Service</title>
		<link>http://www.networksolutions.com/blog/2012/03/5-things-a-toddler-can-teach-a-small-business-about-customer-service/</link>
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		<pubDate>Tue, 27 Mar 2012 17:14:40 +0000</pubDate>
		<dc:creator>Mary Ann Larson</dc:creator>
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		<description><![CDATA[So what can dealing with a toddler teach us about delivering better service to our customers? I&#8217;d like to share a few observations that I&#8217;ve garnered from my life with my spirited daughter. 1. No Yelling. Oftentimes, this seems like a no-brainer. But in the heat of the moment, whether it&#8217;s a screaming toddler or [...]]]></description>
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		<title>What Do Raising Puppies and Starting a Small Business Have in Common?</title>
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		<pubDate>Thu, 16 Feb 2012 20:00:18 +0000</pubDate>
		<dc:creator>Mary Ann Larson</dc:creator>
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		<description><![CDATA[When my dog Madeline Von Maddie Mats (aka Maddie), a Hungarian Vizsla, passed away a few years ago at the age of 11, our family was devastated. After all, who would ever be so loyal, loving, and forceful in getting us to exercise? That’s right. Who was going to push us to put on those [...]]]></description>
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