Are You Sure You’re Listening to Your Customers?
by Shashi Bellamkonda on August 9, 2012
Tags : brand, brand names and products, business, customer feedback, customer reviews, customer service, customers, google, Google Alerts, listening, loyalty, monitoring alerts, online ambassadors, online forums, ReputationAlert, responding, review sites, SBSI, sentiment analysis, Small Business Success Index, Small businesses, Twitter, web presence, Yahoo, yelp...
Categories : Customer Service,marketing,NS Products,Online Marketing,ReputationAlert,Small Business,small business tips,Social Media
5 on Friday: Marketing Online with Social and...
by Debra Braschel on June 8, 2012
Tags : brand, business, competitive intelligence, customer service, Duncan Alney, emails, executive decision-makers, ifttt, marketers, marketing, marketing emails, mobile, mobile devices, mobile strategy, monika jansen, network solutions, online marketing, rieva lesonsky, sales, Social Media, tumblr, Twitter...
Categories : Featured Articles,marketing,Small Business,Social Media,Twitter
5 Things a Toddler Can Teach a Small Business...
by Mary Ann Larson on March 27, 2012
Tags : complaint, customer service, customers, Facebook, positive feedback, praise, referrals, set expectations, Social Media, special discounts, specialized support, Twitter...
Categories : Customer Service,Small Business,small business tips,Social Media





