<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	xmlns:series="http://unfoldingneurons.com/"
	>

<channel>
	<title>Small Business Conversations on the Network Solutions Blog &#187; customer service</title>
	<atom:link href="http://www.networksolutions.com/blog/tag/customer-service/feed/" rel="self" type="application/rss+xml" />
	<link>https://www.networksolutions.com/blog</link>
	<description>Small Business tips, interviews and conversations that provide advice and discussion about small business.</description>
	<lastBuildDate>Fri, 07 Jun 2013 20:42:56 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.3.1</generator>
		<item>
		<title>Are You Sure You’re Listening to Your Customers?</title>
		<link>https://www.networksolutions.com/blog/2012/08/are-you-sure-youre-listening-to-your-customers/</link>
		<comments>https://www.networksolutions.com/blog/2012/08/are-you-sure-youre-listening-to-your-customers/#comments</comments>
		<pubDate>Thu, 09 Aug 2012 13:32:04 +0000</pubDate>
		<dc:creator>Shashi Bellamkonda</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[NS Products]]></category>
		<category><![CDATA[Online Marketing]]></category>
		<category><![CDATA[ReputationAlert]]></category>
		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[small business tips]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[brand]]></category>
		<category><![CDATA[brand names and products]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[customer feedback]]></category>
		<category><![CDATA[customer reviews]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[customers]]></category>
		<category><![CDATA[google]]></category>
		<category><![CDATA[Google Alerts]]></category>
		<category><![CDATA[listening]]></category>
		<category><![CDATA[loyalty]]></category>
		<category><![CDATA[monitoring alerts]]></category>
		<category><![CDATA[online ambassadors]]></category>
		<category><![CDATA[online forums]]></category>
		<category><![CDATA[responding]]></category>
		<category><![CDATA[review sites]]></category>
		<category><![CDATA[SBSI]]></category>
		<category><![CDATA[sentiment analysis]]></category>
		<category><![CDATA[Small Business Success Index]]></category>
		<category><![CDATA[Small businesses]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[web presence]]></category>
		<category><![CDATA[Yahoo]]></category>
		<category><![CDATA[yelp]]></category>

		<guid isPermaLink="false">http://www.networksolutions.com/blog/?p=36130</guid>
		<description><![CDATA[Small businesses are very good at customer service—a consistent theme that we’ve seen in the Small Business Success Index (SBSI) Survey results since 2009. What has changed, however, is the way customers communicate in today’s hyperconnected world. Customer feedback has moved from face-to-face feedback, letters, phone calls, or suggestion boxes to online discussions on websites [...]]]></description>
		<wfw:commentRss>https://www.networksolutions.com/blog/2012/08/are-you-sure-youre-listening-to-your-customers/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>5 on Friday: Marketing Online with Social and Mobile</title>
		<link>https://www.networksolutions.com/blog/2012/06/5-on-friday-marketing-online-with-social-and-mobile/</link>
		<comments>https://www.networksolutions.com/blog/2012/06/5-on-friday-marketing-online-with-social-and-mobile/#comments</comments>
		<pubDate>Fri, 08 Jun 2012 21:02:35 +0000</pubDate>
		<dc:creator>Debra Braschel</dc:creator>
				<category><![CDATA[Featured Articles]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[brand]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[competitive intelligence]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[Duncan Alney]]></category>
		<category><![CDATA[emails]]></category>
		<category><![CDATA[executive decision-makers]]></category>
		<category><![CDATA[ifttt]]></category>
		<category><![CDATA[marketers]]></category>
		<category><![CDATA[marketing emails]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[mobile devices]]></category>
		<category><![CDATA[mobile strategy]]></category>
		<category><![CDATA[monika jansen]]></category>
		<category><![CDATA[network solutions]]></category>
		<category><![CDATA[online marketing]]></category>
		<category><![CDATA[rieva lesonsky]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[tumblr]]></category>

		<guid isPermaLink="false">http://www.networksolutions.com/blog/?p=35576</guid>
		<description><![CDATA[If you&#8217;re looking to organize your social media activities, expand your reach on mobile devices, or gather intelligence about your competitors, this week’s 5 on Friday can help. From setting up triggers with ifttt to optimizing your emails for smartphones and tablets, our featured experts share marketing tips for online success. Save 30% on New [...]]]></description>
		<wfw:commentRss>https://www.networksolutions.com/blog/2012/06/5-on-friday-marketing-online-with-social-and-mobile/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>5 Things a Toddler Can Teach a Small Business About Customer Service</title>
		<link>https://www.networksolutions.com/blog/2012/03/5-things-a-toddler-can-teach-a-small-business-about-customer-service/</link>
		<comments>https://www.networksolutions.com/blog/2012/03/5-things-a-toddler-can-teach-a-small-business-about-customer-service/#comments</comments>
		<pubDate>Tue, 27 Mar 2012 17:14:40 +0000</pubDate>
		<dc:creator>Mary Ann Larson</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[small business tips]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[complaint]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[customers]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[positive feedback]]></category>
		<category><![CDATA[praise]]></category>
		<category><![CDATA[referrals]]></category>
		<category><![CDATA[set expectations]]></category>
		<category><![CDATA[special discounts]]></category>
		<category><![CDATA[specialized support]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://www.networksolutions.com/blog/?p=34885</guid>
		<description><![CDATA[So what can dealing with a toddler teach us about delivering better service to our customers? I&#8217;d like to share a few observations that I&#8217;ve garnered from my life with my spirited daughter. 1. No Yelling. Oftentimes, this seems like a no-brainer. But in the heat of the moment, whether it&#8217;s a screaming toddler or [...]]]></description>
		<wfw:commentRss>https://www.networksolutions.com/blog/2012/03/5-things-a-toddler-can-teach-a-small-business-about-customer-service/feed/</wfw:commentRss>
		<slash:comments>6</slash:comments>
		</item>
	</channel>
</rss>

<!-- Performance optimized by W3 Total Cache. Learn more: http://www.w3-edge.com/wordpress-plugins/

Served from: blog.networksolutions.com @ 2013-06-18 17:52:42 -->