Reacting to Social Media-Inflamed Crises: Amazon...
by Joe Loong on April 23, 2009
Tags : amazon, amazonfail, crisis, dominos pizza, marketing, monitoring, reputation, Twitter...
Categories : Being Social,Social Media
A Few Followups on Yelp, Amazon, Twitter, and...
by Joe Loong on April 15, 2009
Tags : amazon, goverment 2.0, monitoring, social reviews, transparency, Twitter, yelp...
Categories : Being Social,Small Business,Social Media,Twitter
This Entry Is Full of Silent Failure
by Joe Loong on March 19, 2009
Tags : communication, conversational loop, fail, failure, feedback, monitoring, silent failure...
Categories : Being Social,Social Media





