<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	xmlns:series="http://unfoldingneurons.com/"
	>

<channel>
	<title>Small Business Conversations on the Network Solutions Blog &#187; netsolcares</title>
	<atom:link href="http://www.networksolutions.com/blog/tag/netsolcares/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.networksolutions.com/blog</link>
	<description>Small Business tips, interviews and conversations that provide advice and discussion about small business.</description>
	<lastBuildDate>Fri, 18 May 2012 20:17:10 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.3.1</generator>
		<item>
		<title>Kate Hearity on Connecting with Customers on Twitter: Where It’s @</title>
		<link>http://www.networksolutions.com/blog/2010/01/kate-hearity-connecting-with-customers-on-twitter-where-it-is-at/</link>
		<comments>http://www.networksolutions.com/blog/2010/01/kate-hearity-connecting-with-customers-on-twitter-where-it-is-at/#comments</comments>
		<pubDate>Mon, 25 Jan 2010 13:00:00 +0000</pubDate>
		<dc:creator>Guest Contributor</dc:creator>
				<category><![CDATA[Featured Articles]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[kate hearity]]></category>
		<category><![CDATA[netsolcares]]></category>

		<guid isPermaLink="false">http://blog.networksolutions.com/?p=22431</guid>
		<description><![CDATA[@ What? I still remember the first time I saw someone include a Twitter @mention in a Facebook status update.  A few clicks and minutes later, there I was, “twittering” or “tweeting” away.  It was THAT easy.  Of course, at the time, I didn’t really “get it” and, really, how could I? Soon, though, I [...]]]></description>
		<wfw:commentRss>http://www.networksolutions.com/blog/2010/01/kate-hearity-connecting-with-customers-on-twitter-where-it-is-at/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>On Twitter, Customer Service, and Scalability</title>
		<link>http://www.networksolutions.com/blog/2009/01/on-twitter-customer-service-and-scalability/</link>
		<comments>http://www.networksolutions.com/blog/2009/01/on-twitter-customer-service-and-scalability/#comments</comments>
		<pubDate>Thu, 29 Jan 2009 19:30:58 +0000</pubDate>
		<dc:creator>Joe Loong</dc:creator>
				<category><![CDATA[Being Social]]></category>
		<category><![CDATA[Customer Support]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[comcastcares]]></category>
		<category><![CDATA[customer experience]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[frank eliason]]></category>
		<category><![CDATA[netsolcares]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://blog.networksolutions.com/?p=530</guid>
		<description><![CDATA[Talking about social media and customer service is probably more Shashi&#8216;s realm than mine (he&#8217;s a real customer service mustang, having come up through the frontline ranks), but I&#8217;ll poach on his turf, anyway. When it comes to ways companies can use Twitter, the premier example right now is how Comcast uses its @comcastcares account [...]]]></description>
		<wfw:commentRss>http://www.networksolutions.com/blog/2009/01/on-twitter-customer-service-and-scalability/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Another Twitter Success Story</title>
		<link>http://www.networksolutions.com/blog/2008/08/another-twitter-success-story/</link>
		<comments>http://www.networksolutions.com/blog/2008/08/another-twitter-success-story/#comments</comments>
		<pubDate>Wed, 27 Aug 2008 12:24:32 +0000</pubDate>
		<dc:creator>cbensen</dc:creator>
				<category><![CDATA[Customer Support]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[netsolcares]]></category>
		<category><![CDATA[success]]></category>

		<guid isPermaLink="false">http://solutionsarepower.com/?p=177</guid>
		<description><![CDATA[Network Solutions has been using Twitter for some time now to reach out to customers who toss out a message of help. Most don&#8217;t know that we&#8217;re there ready to help. Gerry is the primary voice behind @NetSolCares on Twitter. He also offers top notch support. Lorissa blogged about her reaction to receiving help on [...]]]></description>
		<wfw:commentRss>http://www.networksolutions.com/blog/2008/08/another-twitter-success-story/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>

<!-- Performance optimized by W3 Total Cache. Learn more: http://www.w3-edge.com/wordpress-plugins/

Served from: www.networksolutions.com @ 2012-05-24 07:27:37 -->
