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	<title>Small Business Conversations on the Network Solutions Blog &#187; SBSI</title>
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		<title>Are You Sure You’re Listening to Your Customers?</title>
		<link>https://www.networksolutions.com/blog/2012/08/are-you-sure-youre-listening-to-your-customers/</link>
		<comments>https://www.networksolutions.com/blog/2012/08/are-you-sure-youre-listening-to-your-customers/#comments</comments>
		<pubDate>Thu, 09 Aug 2012 13:32:04 +0000</pubDate>
		<dc:creator>Shashi Bellamkonda</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[NS Products]]></category>
		<category><![CDATA[Online Marketing]]></category>
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		<category><![CDATA[Small Business]]></category>
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		<category><![CDATA[listening]]></category>
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		<category><![CDATA[SBSI]]></category>
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		<category><![CDATA[Small businesses]]></category>
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		<description><![CDATA[Small businesses are very good at customer service—a consistent theme that we’ve seen in the Small Business Success Index (SBSI) Survey results since 2009. What has changed, however, is the way customers communicate in today’s hyperconnected world. Customer feedback has moved from face-to-face feedback, letters, phone calls, or suggestion boxes to online discussions on websites [...]]]></description>
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		<title>Mobile Marketing – Where Small Businesses Should Focus</title>
		<link>https://www.networksolutions.com/blog/2011/05/mobile-marketing-%e2%80%93-where-small-businesses-should-focus/</link>
		<comments>https://www.networksolutions.com/blog/2011/05/mobile-marketing-%e2%80%93-where-small-businesses-should-focus/#comments</comments>
		<pubDate>Thu, 19 May 2011 11:00:56 +0000</pubDate>
		<dc:creator>Navin Ganeshan</dc:creator>
				<category><![CDATA[Marketer's Corner]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[apps for small business]]></category>
		<category><![CDATA[mobile marketing]]></category>
		<category><![CDATA[SBSI]]></category>
		<category><![CDATA[small business marketing]]></category>

		<guid isPermaLink="false">http://www.networksolutions.com/blog/?p=31120</guid>
		<description><![CDATA[Originally posted on Blogworld.com Working for a marketing services provider that focuses on small businesses, we’re always hot on the trail of anything that promises to deliver the one thing that small businesses value the most – leads, leads, leads. In this context, to say that mobile marketing shows promise, is an understatement of biblical [...]]]></description>
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		<title>Navin Ganeshan, Chief Product Strategist for Network Solutions Interviewed for MSN&#8217;s Business on Main</title>
		<link>https://www.networksolutions.com/blog/2011/04/navin-ganeshan-chief-product-strategist-for-network-solutions-interviewed-for-msns-business-on-main/</link>
		<comments>https://www.networksolutions.com/blog/2011/04/navin-ganeshan-chief-product-strategist-for-network-solutions-interviewed-for-msns-business-on-main/#comments</comments>
		<pubDate>Mon, 18 Apr 2011 13:14:08 +0000</pubDate>
		<dc:creator>Lisa Byrne</dc:creator>
				<category><![CDATA[Featured Articles]]></category>
		<category><![CDATA[In The News]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[Chris Cashman]]></category>
		<category><![CDATA[mobile marketing]]></category>
		<category><![CDATA[MSN's Business on Main]]></category>
		<category><![CDATA[Navin Ganeshan]]></category>
		<category><![CDATA[SBSI]]></category>
		<category><![CDATA[Small Business Success Index]]></category>

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		<description><![CDATA[Our Chief Product Strategist, Navin Ganeshan, was interviewed by Chris Cashman for MSN&#8217;s Business on Main this week. Chris and Navin spoke of our recent Small Business Success Index showing how awareness of mobile marketing is up but usage is still low. Most owners consider mobile marketing to be “ahead of its time” (24 percent) for small business [...]]]></description>
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