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	<title>Small Business Conversations on the Network Solutions Blog &#187; usability</title>
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		<title>Create Customer Personas for Improved Targeting (Websites, Products and Services)</title>
		<link>http://www.networksolutions.com/blog/2011/01/create-customer-personas-for-improved-targeting-websites-products-and-services/</link>
		<comments>http://www.networksolutions.com/blog/2011/01/create-customer-personas-for-improved-targeting-websites-products-and-services/#comments</comments>
		<pubDate>Tue, 18 Jan 2011 15:00:36 +0000</pubDate>
		<dc:creator>Charu Ahuja</dc:creator>
				<category><![CDATA[Design]]></category>
		<category><![CDATA[Small Business Tips]]></category>
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		<category><![CDATA[improving your website]]></category>
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		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[small business research]]></category>
		<category><![CDATA[usability]]></category>
		<category><![CDATA[user experience]]></category>
		<category><![CDATA[website]]></category>

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		<description><![CDATA[Whether it’s your website or your products and services, designing solutions for the use of others is never an easy thing to do. Usually people start by drawing onto their own experiences and thinking from their own perspectives. While this is a good starting point, the process shouldn’t stop there. It’s important to put on [...]]]></description>
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		<title>My business website looks good but is it easy to use?</title>
		<link>http://www.networksolutions.com/blog/2011/01/my-business-website-looks-good-but-is-it-easy-to-use/</link>
		<comments>http://www.networksolutions.com/blog/2011/01/my-business-website-looks-good-but-is-it-easy-to-use/#comments</comments>
		<pubDate>Tue, 04 Jan 2011 15:00:02 +0000</pubDate>
		<dc:creator>Charu Ahuja</dc:creator>
				<category><![CDATA[Small Business]]></category>
		<category><![CDATA[Small Business Tips]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[web design]]></category>
		<category><![CDATA[customer feedback]]></category>
		<category><![CDATA[easy to use]]></category>
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		<category><![CDATA[small business research]]></category>
		<category><![CDATA[usability]]></category>
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		<description><![CDATA[Your website looks good because you followed the 4 Web Design Principles for Small Business Owners, but is it easy to use? Can your visitors find what they need quickly? Why is this even important? Because visitors who can’t find what they need and are confused about how to get around are more likely to [...]]]></description>
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		<title>Lessons from the VCR Clock Flashing 12:00</title>
		<link>http://www.networksolutions.com/blog/2009/11/lessons-from-vcr-clock-flashing-12/</link>
		<comments>http://www.networksolutions.com/blog/2009/11/lessons-from-vcr-clock-flashing-12/#comments</comments>
		<pubDate>Fri, 06 Nov 2009 12:00:13 +0000</pubDate>
		<dc:creator>Joe Loong</dc:creator>
				<category><![CDATA[Being Social]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[automagic]]></category>
		<category><![CDATA[Design]]></category>
		<category><![CDATA[education]]></category>
		<category><![CDATA[generational differences]]></category>
		<category><![CDATA[ui]]></category>
		<category><![CDATA[usability]]></category>

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		<description><![CDATA[So, continuing some thoughts I started in my earlier entry, &#8220;Things That I Don&#8217;t Understand&#8221; (a limitless topic, to be sure), I revisit the VCR Clock Flashing &#8220;12:00&#8243; Scenario (where the inability to program one&#8217;s VCR, as demonstrated by the flashing 12:00 on the VCR display, was an indicator of other forms of technological incompetence.) [...]]]></description>
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