Frequently Asked Questions

With 248 million people using the Internet in North America, the Internet offers a huge opportunity to advertise your business to a large audience in a cost effective way. Websites are not just for businesses that are selling online; they are an essential tool for attracting new customers and providing information about your products and services. A website promotes your business 24/7. Chances are your competitors are already online and could be targeting your potential customers.

Business website packages should include a domain, email, hosting, and a tool to help you build the Website. Our nsBusinessSpace™ includes that and more. Our package includes, nsWebAddress™, nsMail™, nsHosting™, and our Website Builder Tool. In addition, we make it even easier by pre-configuring recommended Web pages and suggested copy that are specific to your business type.

Network Solutions provides everything you need to get started online. From specially designed website templates, customizable forms for customer feedback and quotes, to hosting, domains and email, our packages are designed to meet the needs of your business or organization. Network Solutions has been in business almost three decades and leads the online services industry; hosting 7 million domain names, over 1.5 million emailboxes and more than 350,000 Websites.

Simply the best! Our 24/7 Real Person Support has been recognized for providing "An Outstanding Customer Service Experience" under the J.D. Power and Associates Certified Call Center Program — for the fourth consecutive year. Our support services are always FREE! In addition to phone support, you can contact our reps via email.

Yes, we are always available to answer any question from novice customers to our most advanced technical users. In addition, there is an in-depth user guide as a reference tool, along with a step-by-step wizard to move you through the setup. You'll be amazed what you can create on your own or with our help and our Web design tools!

Yes! In fact, if you purchase an nsBusinessSpace package on an annual term, you can renew or transfer your existing domain name and get it for FREE for one year. During the set-up process you will be given the opportunity to provide your domain details.

Yes. Your nsWebAddress™ will be registered in your name and you will have full access to the nsWebAddress domain name account and management tools.

Why have business websites other than to interact with customers? Whether you are giving them information or you are gathering information from them, encourage repeat visits to your website by engaging our free interactive Web tools: blogs, message boards, polls, forms and guest books.

Yes, you can sell individual items, but only through PayPal®. If you plan to accept credit card orders directly through your Website and not through a third party, like PayPal, then you will need a shopping cart software solution which we offer through our nsCommerceSpace™ product.

PayPal is a way of sending and receiving money over the Internet by allowing your customers to pay with their credit and debit cards or bank transfers. You will need to open a PayPal® Premier or Business Account in order to sell individual items. After you have opened an account, simply create a PayPal "Buy Now" button. When a customer clicks on the button on your website, he/she will be taken to PayPal's site where the transaction will be processed.

You are not obligated to use the recommended pages or the suggested copy. The setup is completely flexible. You can use the recommended pages as-is, modify them to suit your needs or create new ones. The suggested copy is there as a guide to assist you in the types of information you should include on your Web pages. It is completely editable.

It's easy to get started. Once you've purchased your nsBusinessSpace package, simply log in to Account Manager to begin using your new services. We have Getting Started guides to help you and our Website Builder Tool has a quick start wizard. Plus, our Real Person 24/7 Support teams are always just a phone call away if you need additional assistance.

nsBusinessSpace provides the ultimate flexibility - you can use our Website Builder Tool that has pre-configured Web pages and suggested copy. However, if you want to build a website from scratch with Web design software, such as Adobe ® Dreamweaver ®, Microsoft® FrontPage, Microsoft® Expression ®, etc. you can with nsBusinessSpace. Our package is built upon our nsHosting™ Shared product and gives you all the tools and features available including access to file transfer (FTP) capabilities to allow you to upload website content.