If you decide you're not 100% satisfied within the first 30 days of your purchase of any monthly or annual package listed below, simply cancel your service within that time and request a refund under this 30-Day Limited Money Back Guarantee and you'll receive a refund of your purchase price, less any charges for additional services and a domain registration fee for the domain name provided with the hosting account (if applicable), all of which are non-refundable. The 30-Day Limited Money Back Guarantee is limited to one purchase per customer and per account. You may cancel anytime within the first 30 days of when the initial order was placed by calling 1-866-391-HELP.
A domain registration fee of $34.99 will be charged for the cancellation of any 1-year annual package. The domain registration fees for the cancellation of multi-year packages will be as follows: $34.99 per year for two-year packages, $34.99 per year for three-year packages, $22.99 per year for five-year packages and $17.99 per year for ten-year packages. Please note that if you are charged the domain registration fee you will retain rights to the domain name provided with the hosting account for a period equal to the length of the applicable hosting package.
Refunds will not be applied to accounts that are past-due or for accounts that are cancelled before the conditions for payment of the refund are met. Refunds will only be made to the name, address, and credit card account on file. No refund will be issued for accounts that are terminated by Network Solutions in accordance with the Network Solutions Service Agreement. Refunds are only valid on the following services:
- WordPress® Blog Hosting
- SharePoint® Hosting
- Web Hosting
- VPS Hosting
- Mobile Website
NOTE: 30-Day Limited Money Back Guarantee is not valid on Free Trial Offers for nsWebsite™ and Web Hosting.
The 30-Day Limited Money Back Guarantee does not apply to any set up fees or design services associated with the above products and/or packages.