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Search Articles



Archive for February, 2010


Great FREE SEO Tools for Your Small Business

February 26th, 2010 ::

As we come to the end of this month, what better way to wrap up this month’s theme of “Getting Your Business Found” than giving away free stuff. Well, free advice and content at least. A few months ago I came across this article of great SEO tools that are free written by Mark Thompson over at Web Analytics World. You can use them for link research, SEO, social media and analytics.

Here is the article list:

1. SEO Toolbar

This is by far the best SEO tool out there. No matter what client or industry I am researching, I always start with the data provided by the SEO Toolbar. It will give you a snapshot of a site, by providing high level information search engines analyze when ranking websites. Even though the toolbar will give you lots of different data points, there are only certain things I look at. I look at the follow data to get a basic overview of the site.

  • Domain Age
  • Inbound Links
  • PageRank
  • Pages Indexed
  • SEO X-ray (nofollow links, H tags, meta data)

2. Xenu

There was a great post written by Ann Smarty that talks about the different things you can do with the Xenu tool.

Basically this tool will allow you to scan and analyze a site to help find potential problems.

  • Broken Links
  • Depth of the Site (crawling issues)
  • Potential Duplicate Content Issues
  • Orphan Pages
  • 404 Error Pages

3. Website Grader

This web-based tool, allows you to enter a url and it will analyze the site, then it creates a user-friendly SEO report. This can be an easy report to generate for a potential client. However, sometimes it can be overwhelming for people because of all of the information it returns.

  • Overall SEO Score (out of 100)
  • Basic On-Page SEO (Meta data, Alt tags, H tags)
  • Basic Off-Site SEO (Domain Age, Pages Indexed, Inbound Links)
  • Blog Analysis
  • Social Media Analysis

4. SEO for Firefox

SEO for Firefox is a plugin that will pull in data about the site within the Google search results. I will use this to see how fierce the competition is and to help determine how much effort and time it will take to optimize a potential clients site. The nice thing about SEO for Firefox is the flexibility to only add data into the results that you want to see. These are the data points I pull in:

  • PageRank
  • Inbound Links
  • Domain Age
  • Google and Yahoo Rankings

5. Rank Checker

Rank Checker is a stand alone firefox plugin (also on the SEO Toolbar) that allows you to check the rankings of a site for specific keywords/phrases. One nice feature about Rank Checker is you can check not only US search engines, but foreign versions of Google, Yahoo, and MSN. Data I pull from this tool include:

  • Baseline Rankings
  • Ranking Improvements
  • What URL is Ranking

6. AuditMyPC: Sitemap Generator

There are a lot of sitemap generator tools out there, however I feel that this is the best…plus its free.

  • Generate a XML Sitemap
  • Generate a HTML Sitemap
  • Analyze Website Pages & Structure

7. Reverse IP Lookup

This tool allows you to see what other domains are on the same server. It is not often, but sometimes if a site that has been penalized by Google is hosted on the same server as your site, it can penalize ALL that are on the shared hosting server. This is another reason why being on your own dedicated server can help your SEO.

8. Yahoo! Site Explorer

There are a number of link analysis tools like Link DiagnosisBackLink Watch, andLink Assistant, however Yahoo! Site Explorer I feel still does the best job of not only finding backlinks, but ordering them in place of importance. Here are the main things I will look at when analyzing SiteExplorer links.

9. SocialMention

To see what is being said about a potential or current client, I will use a variety of real-time search engines. I usually will start at SocialMention because it will scour the web including Blogs, Q&A, Forums, Mircoblogs, Social Bookmarks, Events, Video, and News sites for mentionings of your brand or keyword you enter. I can get a better understanding of:

  • Brand Perception
  • Brand Reach
  • Industry Position
  • Influencers in the Industry
  • Types of Communication/Discussions

10. Google Analytics

Of course if you have access to a clients Google Analytics you can find out a wealth of knowledge that you wouldn’t be able to gather with free tools anyone can use. When I first look at a sites analyics I will look at certain data including:

  • Daily Traffic
  • Traffic Sources
  • Keywords
  • Geo-Location
  • User Engagement
  • Conversions

With all of these free tools you can learn a lot about a potential/current client and your competitors. You are able to cover a wide spectrum of information including on-page/off-page factors, social media, reputation management, and user engagement. Feel free to try one or all of these tools the next time you perform some research on a site.

Want to Learn More about Search Marketing?

Here at Network Solutions we have put together some great tools and services for search marketing, local search visibility and pay-per-click advertising. Check them out and if you need some help getting your site optimized, reach out via phone, e-mail or twitter.

Crafting A Want Ad that Will Get Answered

February 25th, 2010 ::

Whether you’re looking for a freelancer or a full-time employee, getting a want ad just right can be tough. You need to make sure that you get enough responses that you can find the best person for the job, but you don’t want to have to sort through off topic responses.

Deb Ng is an expert when it comes to looking at listings. Her website, Freelance Writing Jobs, brings together want ads from all over the web on a daily basis. Ng has been sifting through Craigslist, job boards and other sites listing employment ads day in and day out for ten years. She also publishes exclusive listings and has written a few of her own.

The biggest problem with most want ads is that they don’t include enough information, says Ng. On her site, she’s constantly seeing want ads that won’t actually get companies the type of writer they need. “There are too many vague ads so potential clients are receiving a flood of applicants from writers of all levels, most of whom aren’t what they’re looking for. In order to narrow the playing field they need to describe exactly what they’re looking for. If they can include their budget, and some details about their business that will also help to narrow the candidate list. Writers and bloggers should be able to tell ‘at a glance’ if it’s the job for them.”

The same holds true whether you’re looking for a full-time employee, a freelancer, a creative, a salesman or anyone else. Provide as much information about what you’re looking for. “I try to be very detailed and include what I’m looking for and what I’m not looking for.” She also points out the importance of telling applicants what you don’t want: “Since we put out periodic calls for bloggers and, also, encourage pitches for one off submissions we get a lot of the same thing, much of it fluff. So now I’m specific. I ask for useful tips and list the topics we’re most in need of. I also list the items we’ve done to death or have no use for and ask bloggers not to pitch these ideas.”

It’s worthwhile to prepare yourself for what your want ad is going to turn up, as well: not all applicants are going to be the best fit. Ng hears plenty about less-than-perfect matches from the advertisers who post listings on her site: “…Writers don’t follow directions. Advertisers will request specific information and not receive it or ask for certain things and get something completely opposite. The biggest frustration of advertisers I deal with is writers who don’t bother to read the ad in its entirety.”

In the end, you’ll probably receive at least a few responses that aren’t good fits, no matter what. But the more information you can include in a want ad, the more likely you are to get at least some applicants who can help you take your business to the next level.

Image by Flickr user Egan Snow

How to Use Content Management Systems to Maximize Your Search Results

February 25th, 2010 ::

Reading the title and coming this far mean the term “content management system” or CMS doesn’t make you want to run. Good, because there is some great stuff I will share with you. You probably remember the days of the simple, basic web site with HTML pages that made up your site. Once you had the site up, things were very straightforward but if you had to make a change you had to either know how to code web pages or hire someone on a perpetual basis to make edits.

Around 2000, there were some systems that allowed you to manage the content and placement along with giving users a simple interface to focus updates in small discreet chunks. These systems initial were very expensive and out of the range of most businesses. Besides, many businesses didn’t have that much to update so it didn’t really matter.

As search engines evolved, their initial goal was to go your web site and spider all the pages that were linked together. If you didn’t update your web site it looked old to Google and it fell in rankings. Not being able to scale a web site, especially if you were a small business, was very apparent.

So as the use of social media tools like blogs took hold in the mid-2000′s, there were open source content management systems like Drupal, Joomla and WordPress that made it easy to build a web site and publish. Granted, you still needed some good design up front but the content creation could be done by almost anyone. These tools made it easier for search engines to recognize your site as something that was being updated and worthy of a higher search ranking.

Still, it might be somewhat elusive as to what you should look for in a CMS. Search Engine Land has this great list of critical, important, desirable and optional features you should look for in an SEO friendly content system.

Here is the list in it entirety:

Critical CMS features

  • URLs free of tracking parameters and session IDs — Sticking session or tracking information such as the user’s clickpath into the URL is deadly for SEO. It usually leads to incomplete indexation and duplicate content issues.
  • H1 tags — No H1 tags on a given page is not desirable. Too many H1 tags on the page is not desirable. Low-value content (such as the publication date) marked up as an H1 is not desirable. The article title is typically the best content to have wrapped in an H1.
  • Customizable URL structure — If the default URL structure of the CMS doesn’t suit your needs, you should be able to change it. For example, if you don’t want /archives/ in the URLs of all your archived articles, you should be able to remove it. Or if you want to reference the article name instead of the article’s database ID in the URL, you should be able to do it.
  • 301 redirects to canonical URL — Duplicate content is the bane of the existence of many a dynamic website owner. Automatic handling of this by the CMS through the use of 301 redirects is a must.

Important CMS features

  • Static-looking URLs — The most palatable URLs to spiders are the ones that look like they lead to static pages, i.e. no query strings.
  • Keywords in URLs — Keywords in your URLs can help your rankings. It would be a shame to miss out on the opportunity this presents, if your CMS doesn’t support keyword-rich URLs (e.g. only article IDs in the URL).
  • RSS feeds — RSS feeds are essential if you want to reach bloggers; email newsletters won’t cut it for the hip, Web 2.0 crowd. Hopefully this feature also comes integrated with Feedburner, for improved visibility on RSS feed consumption by your subscribers.
  • Pings — This lets blog and feed search engines like Google Blog Search know you have published new content so they can come and grab your latest RSS feed.
  • Tagging and tag clouds — This Web 2.0 feature is powerful for SEO, thanks in large part to the keyword-rich text links. This is your opportunity to rejig your internal linking structure and how you flow PageRank without having to completely gut your taxonomy/ontology.
  • Individually customizable title tags and H1 tags — Each title tag should be decoupled from the post/article/product title. Same goes for H1 tags. That way anchor text can be varied from H1’s which can, in turn, be varied from the title tag. Thus, you can work in additional keywords (synonyms etc.) into the H1, and even more into the title tag — without spamming of course!
  • Multi-level categorization structure — It’s awfully limiting to your site structure and internal hierarchical linking structure to have a CMS that doesn’t allow you to nest subcategories into categories, sub-subcategories into subcategories, and so on.
  • Canonical tags — Although I don’t trust Google to always reliably obey this new tag, it is definitely worthwhile having it available as an option if the need arises (hopefully that need won’t arise if you have 301’s in all the right places).

Desirable CMS features

  • Paraphrasable excerpts — Duplicate content issues are exacerbated on dynamic sites such as blogs when the same content is displayed on permalink pages, category pages, archives-by-date pages, tag pages, and the home page. Crafting unique content for the excerpt and having that content display on all locations except for the the permalink page will help strengthen your permalink page as unique content.
  • Breadcrumb navigation — It reinforces the hierarchical nature of your internal linking structure using text links which are hopefully keyword-rich.
  • Flexible rules for automatically generating title tags — If the title tag always has to start with your site name followed by a colon followed by your article title, you’re sunk — at least as far as your SEO is concerned. You should be able to revise the “recipes” used to generate the title tags across your site to make them more optimal for search.
  • Page-specific meta descriptions — A cardinal sin of dynamic websites is using the same meta description across all the pages. This can be a contributor to duplicate content issues.
  • Meta noindex for low-value pages — Even if you nofollow links to these pages, other people may still link to these and you run the risk of ranking those pages above some of your more valuable content.
  • Keyword-rich intro copy on category-level pages and tag pages — Keyword-rich introductory copy helps set a stable keyword theme/focus for the page, rather than relying on the latest article, product, or blog post to be the most prominent text on the page.
  • Granular control over nofollows on links — If your site allows the posting of user-generated content through “comments,” your site will be a spam-magnet if you don’t nofollow the links posted by commenters. Heck, you’ll probably be a spam magnet anyways, it’ll just be worse for you without the nofollows. Additionally, regardless of your stance on PageRank sculpting and its value for SEO, you should be able to selectively decide when and when not to pass PageRank to an internal page within your site.
  • Customizable anchor text on navigational links — “Contact”, “About Us”, “Read More”, “Full Article” etc. all make for lousy anchor text — at least from an SEO standpoint. Hopefully your CMS allows you to improve such links to make the anchor text more keyword-rich.
  • Mass Edit, or Bulk Upload (or both) — It’s not efficient to go to each page’s Edit screen. Instead, mass modify the titles, H1’s, filenames, and perhaps even meta descriptions, within Excel or a “mass edit” web interface (like the one provided by my SEO Title Tag plugin for WordPress.
  • Declared search term — When you decide on a page’s primary keyword focus, you should be able to tuck away that crucial bit of information somewhere where it will be safe from the prying eyes of competitors. That means it should not be parked anywhere in the HTML — including the meta keywords tag — since all a resourceful competitor would need to do is “View Page Source” within their web browser. There should be a field in the database, displayed and accessible to your editors/administrators within the admin interface of your CMS.
  • Auto 301 redirect previous versions of URLs — Imagine updating a permalink or product page URL (e.g. “post slug”) multiple times. Each previous version of a URL could lead the search engines to discover duplicate pages if you’re not careful. Why worry about these old URLs and whether they will stop working or will create duplicate content; let the CMS “worry” about this instead and seamlessly 301 previous iterations to the latest version.
  • Google Product Search feed — If your CMS is powering an online catalog site, then this feature is for you. It can be a real timesaver. And if you are an online retailer not submitting your products into Google Base, heed this warning: neglect Google Product Search (formerly Froogle) at your peril!

Optional CMS features

  • XML Sitemaps generator — A XML sitemap can be submitted to the major engines to improve indexation, but it’s usually unnecessary if you have a search engine friendly CMS; the engines will usually do a good job crawling and discovering your site’s URLs on their own. Google will use your Sitemaps file as a canonicalization signal, but hopefully you don’t need it since your CMS isn’t generating duplicate pages.
  • XHTML validation — When entering your content, it is desirable to have the CMS automatically check for malformed HTML, as search engines may end up “seeing” a page differently from how it renders on the screen and consider navigation to be part of the content or vice versa.
  • Pingbacks, Trackbacks, Comments and Anti-spam mechanisms — The problem with comments/trackbacks/pingbacks is that they are vectors for spam, so if you have one (comments/trackbacks/pingbacks), you will have the other (spam). Therefore, effective spam prevention (e.g. Akismet, Defensio, Mollom) is a must.
  • Tracking and Improving SEO results with Google Analytics

    February 24th, 2010 ::

    Although I am not a “Quant Jock” who loves to play with spreadsheets and graphs, I have to profess my love for Google Analytics. This tool originally developed by Adaptive Path was sold to Google a few years ago and has evolved and continues to evolve into a solid web analytics package. Sure, there are some killer, super-sophisticated analytics packages out there (e.g. Omniture) but for many sites, especially ones just starting out, Google Analytics is a perfect entry point.

    The sign up process requires a Google account (any email address will do) and a web site that you want to monitor. To get the web site monitored, you tell Google Analytics the web address and insert the code on the page you want to monitor. Every site I work with or build these days has a Google Analytics plugin which can make things easier. While this is not a post in configuration and tuning, it is good to make you aware.

    You can learn all kinds of things about your site, how many visitors, page views, geographic data, popular pages, time on site, etc. You can also integrate your Google Advertising account into this so you can track campaign effectiveness which is quite powerful.

    Getting your site found and up and running is the most basic thing with Google Analytics but what it can really help you with is tracking and improving your SEO results.

    André Scholten over at Yoast has some great advanced tips on doing just that. Check it out:

    A ranking tool can tell you over and over again that a certain keyword is around position 15 in Google while Google Analytics claims he is on page 1 (position 1 to 10). This effect can come from ‘personalized search’ or ‘local results’ that can influence the Google rankings dramatically. People see other results than you see with your ranking tools. And therefore you need Google Analytics to do the real ranking.

    Setup the filter

    To get the rankings in your Google Analytics reports you have to create a new filter:

    analytics google ranking

    The title of the filter contains a 3, that’s because filter 1 and 2 take care of filtering out everything else than Google Organic traffic. So yes: you also have to create a new profile to apply these filters on to be sure you don’t screw up your main profile.

    This filter only works for Google. if you want it to work for Yahoo and Live Search also, make sure you change the filters 1 and 2 so they accept Organic from all three of them. Then setup the filter like this:

    analytics ranking

    The ranking results

    After a while the “User Defined” report will look like this (ignore the language):

    rankings example

    What you see are not the actual rankings, but the number of the first result of the page the keyword was on. So when you see 20, it means the keyword was on the third page, and a 50 means the sixth page. (Yahoo and Live Search will report 21 and 51 in stead of 20 and 50).

    When you don’t see a number but only “(page: ): it means the keyword was on the first page. So perhaps it is better to change “page:” to “minimal position;”, I leave that up to you.

    If you want to filter the list of keywords on keywords with at least a page 2 position you can use “(page: d{2,3})” in the filter field below the list. The d stands for digits, and the 2,3 for the amount of digits you’re looking for.

    The new reports

    If you have implemented everything correct you should see this in the “Visitors -> User Defined” report:

    userdefinedkeywords

    A list of keywords with the position the keyword was on when a visitor clicked it. Now you’re able to see the exact positions, more precise than any ranking tool that is out there. There’s 1 minor drawback: business listings next to the little maps are counted as a position also:

    Sitelinks

    Very interesting: the sitelinks positions are also tracked, and in a more intelligent way than the maps results. If you click on a sitelink, the actual position of that sitelink is passed on. For example, this sitelink has position 4:

    sitelinksranking

    If you want to get better insights about your sitelinks you should create an extra profile with the first 3 filters mentioned above. Then add this extra filter to only track those keywords where people clicked on the (full or oneline) sitelinks:

    Filter name: "Ranking 5"
    Filter type: "Custom filter - Include"
    Filter field: "Referral"
    Filter pattern: "oi=(oneline_sitelinks|smap)"

    The positions you will see are pure sitelinks positions, and you will get an idea about which sitelink is popular and which isn’t.

    Maximize Getting Your Business Found with Inbound Links

    February 23rd, 2010 ::

    A foundational component of web sites are the concept of links. It is how we move from one page to another and essentially forms the “Web” part of the World Wide Web. As search engines grew in sophistication, linking became a primary part of the algorithm to determine the value of a web site by virtue of how many people link to it or create an inbound link.

    Link building plays vital role in higher search engine placements and good traffic to your website. Links helps in improving your link popularity and in turns helps in top ranking on search engines. There are three types of inbound links – Unidirectional (One Way Links), Reciprocal (Two way links) and Trilateral (Three Way Links) Building Services.

    While doing all this linking can help your business get found, it could also hurt and possibly irreparably damage it with search engines. To prepare you, David Wallace put together this short list of things to do to increase the value of inbound links:

    1. Indexed By Google

    One of the most important factors to look at when securing a link on any specific web page is whether that page is actually indexed by Google. Common sense would tell you that if the page is not in Google’s index, they are not going to recognize that it is linking to your page. In other words, the link won’t count in their eyes.

    2. PageRank

    While Google PageRank is certainly not everything, a PR 5 is certainly better than a PR 1. And a PR 7 or better has the potential of passing a lot of link juice to the page your linking to. That being said, I would recommend having a good mix of links from different PageRanks as it looks more natural.

    3. Relevancy

    Is the site or page relevant to your business model? For example, if I have a site that sells software, I want to obtain links on software related sites. It does not have to necessarily be a competitor but could be a site that reviews various software products or covers news related to software.

    4. Identifying Paid Links

    Try to avoid links that are clearly identified as paid links. Words such as “Sponsored,” “Advertisements,” “Partners” and the like make it very easy for a search engine such as Google, who by the way does not like paid links, identify them. Once they are identified as “paid links” they may no longer pass any link value.

    An easy way for a site to identify a link as sponsored would be to use an image in place of text and then make sure not to give away the details in the image’s alt attribute. That may sound sneaky but remember that Google has pretty much declared war on paid links. So, if you want them to count, make sure the site owner is not making it too easy for Google or any other engine to detect them.

    5. Outbound Links

    How many other sites is the page linking to? I don’t want to see any more than 10 outbound links including mine on any given page. This is especially true if I’m paying for it. The more outbound links, the more diluted the link value that is passed to each site.

    6. Inbound Links

    Does the page have any inbound links from other sites? What types of sites are linking to that page and even more importantly, what are they saying (anchor text)?

    7. Placement of Link

    Search engines, especially Google, have worked hard in the last few years at trying to identify links that are not specifically “editorial” in their context. Therefore it is best to avoid links that are placed in footers, blog rolls and the like that would give of an indicator that it is not “editorial.”

    I typically like links that are within the content itself or even above the fold near site navigation. Keep in mind that a properly placed link in addition to passing link juice may also send valuable traffic your way.

    8. Is Link ‘NoFollowed’

    A link that has the ‘nofollow’ attribute is going to do little as far as passing any link popularity or link juice to your site. That being said, you should not always avoid these types of links as they can drive traffic to your site (Twitter is a great example of this) and even make your link building look more natural in the eyes of search engines.

    9. Alexa Rank

    While a site’s Alexa Rank should not be taken as an exact science, it can provide a good guess at how popular a site is. Because Alexa gathers its data from those who have installed the Alexa toolbar on their browser, traffic results will not be exact. However it is easy enough to see that a site that has an Alexa Rank in the tens of thousands generates a lot more traffic than one who has an Alexa rank in the tens of millions.

    10. Age of Domain

    Two facts regarding domains that have been around for awhile – 1.) search engines seem to place more trust in a domain that has been around for some time; 2.) a domain that has some age to it most likely has acquired inbound links itself.

    This is a great start and a starter checklist of what you should look for when you are doing inbound linking and are approached by people offering to link to you.

    CRM: Five Tools that Can Improve Your CRM

    February 23rd, 2010 ::

    It’s hard to overemphasize the importance of using a good CRM tool for your business. Anything you can do to make it easier to stay in touch with your customers, as well as connect with new customers, is worth while. Customer relationship management software can give you the added edge you need, by bringing together information about your customers as well as helping you track when you’ve communicated with them. These days, there are plenty of different options including robust CRM options like Salesforce or ACT! But a few tools can help more than others, especially if you have specialized needs when it comes to contacting your customers.

    1. Gist: In addition to standard CRM features, Gist can go out and find more information about your contacts. It can automatically important information from your email and online networks, as well as conduct searches to help you find news about your customers.
    2. Highrise: If you have a few other people in your business, Highrise can help you coordinate your communications. It’s got a shared company-wide address book, along with task management features that allow you to delegate and follow up on communications.
    3. Relenta: Email marketing is crucial to small businesses and there are CRM tools built with your business newsletter in mind. Relenta can pull in contacts from Aweber, Constant Contact and a variety of other sources to make sure that you can market your product or service effectively.
    4. Aplicor: Need some analysis done on your customer list? Aplicor provides a suite of tools that will help you get a clearer picture of who your customers are and what they want. This tool can also integrate your informationwith productivity and accounting tools.
    5. PlaybookIQ: If your biggest concern is identifying leads and following up on them, PlaybookIQ can help you organize your contacts. Built with leads in mind, this toolgets your sales team all on the same page.

    While it seems like cost should be the first consideration for a small business owner choosing a CRM solution, this can be one of those situations when spending a little money now will pay off down the road. It’s more important to choose a tool that will not only allow you to communicate with your customers and earn repeat business, but will also help you grow in the future. Switching to a new CRM system can require re-entering the whole database of contacts you’ve built up over the years if you choose an option that doesn’t have an easy import or export option — not something you’re going to want to do every time your business gets bigger.

    It’s also worthwhile to check what tools can be integrated with the software and hardware you’re already using. For instance, Gist offer an iPhone application, as well as an Outlook plugin to help you stick with the tools you’re already using. Not all CRM tools offer such features, of course, but the more steps in your process that your tool can automate, the more time you have to spend on marketing.

    Image by Flickr user Macinate

    Pay-Per-Click Can Really Pay Off

    February 22nd, 2010 ::

    From musiquegirl on FlickrOur focus this month at Grow Smart Business has been on getting found.  We’ve been writing a lot about SEO, and I’ve actually learned quite a bit about it.  I am not an SEO expert, so I had no idea how involved it was or how expensive it can be to implement.  If, like me, you are on a limited budget, marketing or otherwise, consider incorporating pay-per-click (PPC) into your marketing plan.  According to my good friend Harry Brooks of Search First Marketing, PPC is one of the most important elements of a marketing strategy.  From huge multi-national corporations to local service-based businesses, Harry said PPC is a must for driving traffic to your website.

    Monika: How does PPC work?

    Harry: It’s pretty simple, really.  There are six steps to it:

    1.  Write an ad or ads about your business, product, or service. 
    2. Create a list of key phrases, which, when entered into the Google search field, will trigger your ad to appear. 
    3. Tell Google how much you are willing to pay if someone clicks on your ad. 
    4. Activate your campaign and watch traffic start to come to your site. 
    5. As people type your key phrases into the Google search field, your ad will appear.
    6. As you get some history on your campaign, you will gather enough data to optimize and refine your campaign for conversions and cost.

    Monika: That sounds really easy, especially when compared to on-page optimization.  But I bet there’s a catch.

    Harry: Well, all of that is MUCH easier said than done!  But there are three things to keep in mind that make PPC so important. 

    Speed to market.  A PPC campaign can be set up and launched in an afternoon.  Results will start accumulating immediately.  Within hours, targeted visitors can be arriving at your website.

    Targeting. Because the PPC campaign is defined entirely by the business, it can be laser focused on specific products or on a specific target market.  For example, an accounting firm might launch a PPC campaign for Quickbooks Pro Advisory Services (rather than accounting in general).  In doing so, the accounting firm is spending marketing dollars on a very specific part of their overall target market—those looking for help with Quickbooks.  Beyond product specific targeting, PPC campaigns can be geo-targeted to specific cities, regions, or to a defined geographic radius.  By focusing a PPC campaign so specifically, an advertiser can expect a higher level of qualified visitor, and thus, more conversions from site visitors to new customers.

    Budgeting.  PPC can be budgeted down to the penny, which is in stark contrast to traditional marketing vehicles, which can have variable expenses (i.e. graphic design, printing, postage, list purchases, etc.). PPC budgets are defined by the advertiser.

    Monika: So, how does a business owner figure out what to spend on PPC?

    Harry: The first question I ask a potential client is, “What is the average value of a new customer?”  Knowing this information, we can craft a PPC campaign that will best meet the needs of the client.  For example, let’s say a painting contractor has an average customer value of $2500. If we have a PPC budget of $800 per month and find that the campaign is generating 4 new customers per month, PPC is working. The acquisition cost is only $200/customer with an average value of $2500.

    Monika: I’ve heard a few things about Google’s Quality Score in PPC campaigns.  What is it, and how does it work?

    Harry:  I’m glad you asked, because there is more to a PPC campaign than writing an ad, choosing a few key phrases, and setting a budget.  Google uses a sophisticated “Quality Score” algorithm to determine how your PPC campaign will perform.  Quality Score dictates how much your clicks will cost and what position your ad will be in relative to other advertisers.  To further complicate things, Quality Scores are calculated for each individual key phrase contained in your campaign.

    Monika:  How do you get a high Quality Score?

    Harry: Here are a few things to do:

    Split test your ads.  Google uses the click-through-rate (CTR) as part of the Quality Score calculation.  By split testing your ads, you are constantly improving your ads’ performance.  As your average CTR improves, so too will your Quality Scores.  You will see a commensurate improvement in average cost per click and ad position.

    Design your website with quality in mind.  Here are some of the things Google looks for on a website: 

    1. A physical address
    2. A privacy policy
    3. Contact information
    4. Resources or outbound links to other authority sites
    5. Well-crafted pages with unique titles, meta descriptions, headers and sufficient body copy (aim for 250 words)
      FAQ page
    6. About Us page

    Be sure to include all of these elements in your site before you launch a PPC campaign!

    Don’t be afraid to hire a specialist.  I talk to many businesses who have tried Adwords on their own only to lose money on it.  In many of those cases, there were some problems that a professional could have identified and fixed to make the campaign a success.

    Monika: Great, thanks for that tutorial Harry! 

    Harry: My pleasure!  There is a Beginner’s Guide to Adwords on Google, which is worth checking out.

    Tweet Chat on Small Business on Tuesday Feb 23

    February 22nd, 2010 ::

    Small business owners interested in finding out how to start using social media should join the Tweet Chat #sbbuzz on Feb 23rd, 8-10PM (EST).

    Tweet Chat on Small Business Success

    Anita Campbell, Editor of Small Business Trends, will moderate the discussion to provide additional insight on how to effectively use social networks to generate results.

    SBBuzz is a Twitter Chat that allows people to follow a group conversation across Twitter using the hashtag #sbbuzz for search filtering and adding their comments using the hashtag to create a stream of conversation.

    For instructions on how to participate in the SBBuzz Tweet Chat, you can go to http://sbbuzz.wordpress.com/instructions/

    Pre-tweet Radio Show with Anita Campbell

    Prior to the Tweet Chat, Anita will be interviewing Shashi Bellamkonda, “Social Media Swami” (Director of Social Media) here at Network Solutions and Founder of Happenings, Advice and Technology Thoughts, and small business owner, Dr. Alan Glazier, join Anita Campbell for an in-depth discussion on the results of the Small Business Success Index. This special episode will be followed up with a TweetChat at 8:00PM EST including @ShashiB and @smallbiztrends using the hashtag #SBBuzz@SBBuzz.

    If you haven’t heard of the Small Business Success Index or SBSI, the SBSI Index measures how they are doing in six key areas of business: capital access, marketing and innovation, workforce, customer service, computer technology and compliance.

    To download a copy of the Small Business Success Index and also find out how your business scores on the six key dimensions of small business success, visit www.growsmartbusiness.com.

    And of course, don’t forget to join us and Anita on the #sbbuzz chat on Tuesday, Feb 23 from 8-10pm EST!

    Small Business Tweet Chat on Tuesday Feb 23

    February 22nd, 2010 ::

    Small business owners interested in finding out how to start using social media should join the Tweet Chat #sbbuzz on Feb 23rd, 8-10PM (EST).

    Tweet Chat on Small Business Success

    Anita Campbell, Editor of Small Business Trends, will moderate the discussion to provide additional insight on how to effectively use social networks to generate results.

    SBBuzz is a Twitter Chat that allows people to follow a group conversation across Twitter using the hashtag #sbbuzz for search filtering and adding their comments using the hashtag to create a stream of conversation.

    For instructions on how to participate in the SBBuzz Tweet Chat, you can go to http://sbbuzz.wordpress.com/instructions/

    Pre-tweet Radio Show with Anita Campbell

    Prior to the Tweet Chat, Anita will be interviewing Shashi Bellamkonda, “Social Media Swami” (Director of Social Media) here at Network Solutions and Founder of Happenings, Advice and Technology Thoughts, and small business owner, Dr. Alan Glazier, join Anita Campbell for an in-depth discussion on the results of the Small Business Success Index. This special episode will be followed up with a TweetChat at 8:00PM EST including @ShashiB and @smallbiztrends using the hashtag #SBBuzz@SBBuzz.

    If you haven’t heard of the Small Business Success Index or SBSI, the SBSI Index measures how they are doing in six key areas of business: capital access, marketing and innovation, workforce, customer service, computer technology and compliance.

    To download a copy of the Small Business Success Index and also find out how your business scores on the six key dimensions of small business success, visit www.growsmartbusiness.com.

    And of course, don’t forget to join us and Anita on the #sbbuzz chat on Tuesday, Feb 23 from 8-10pm EST!

    Pass It Along: 8 Tips for a Successful E-Newsletter

    February 22nd, 2010 ::

    From cocolinda on Flickr

    Like blog writing, e-newsletters can be really fun to write while at the same time being a great way to position you or your company as a thought leader.  Make them entertaining, keep them filled with useful content, and give them personality, and you will attract eager readers. 

    OK, that last statement was a little disingenuous.  It’s not really that easy.  There are several other things that go into a successful e-newsletter.  (By successful, I mean one that is not only read by people but that also drives traffic to your website.)

    Here are 8 quick tips to help you put together a successful e-newsletter: 

    1. Send it to the right people.  Know who your audience is (hint, it is not everyone in your address book!).  Unless you put together a solid list of people who would find your newsletter useful, few people will read it.  Keep in mind that whether you use Network Solutions, Constant Contact, Vertical Response, or someone else, you cannot buy a list and use it with their programs.  
    2.  Keep it short.  Just like with blogs, no one has time to read a long article, let alone several long articles.  Include one article/topic of no more than 300 words.  If there is more information to share on that topic, write about it in your next e-newsletter or provide a hyperlink to your website in case readers would like to learn more. 
    3. Make it easy to pass along.  Be sure it’s easy for people to forward and subscribe to your newsletter.  Email marketing programs provide ways to do this in their templates.  Use them!  Remember, the more readers the better!
    4.  Include graphics.  Photos, illustrations, even charts or graphs will make your newsletter more interesting to read and look at.  Just be sure they are relevant to your topic.  I like to pull photos off of Flickr for this blog (type in Creative Commons in the Advanced Search box—you can use any of those photos), but most email marketing programs allow you to use photos in their gallery (you’ll have to pay for that feature). Be sure you give the photographer or artist credit for the graphic you are using.
    5. Use your logo and your logo/company colors.  This is just good branding.  You want your readers to recognize your newsletter as yours.
    6. Keep format and delivery timetable consistent.  People like consistency.  If you’re going to share a tip, an interview with a client, or a coupon, do it in every newsletter.  Figure out a delivery timetable and email your newsletter out around the same time, whether it’s every month, every other week, or every week.    
    7. Let content build on previous topics.  This will keep readers eager to hear what else you have to say on a subject, and it’s easier for you—you don’t have to keep thinking up new topics. 
    8. Use attention-grabbing subject lines.  The subject line that shows up in your readers’ inboxes must be intriguing.  It can be witty, sarcastic, silly, a little out-there, whatever.  It just needs to be compelling enough to get your reader to click on it.