Jay Ehret (www.themarketingspot.com), popularly known as @themarketingguy on Twitter. He is a small business marketing consultant and has coached several entrepreneurs on how to build a powerful brand and more importantly how to create a rewarding customer experience.
According to the latest Small Business Success Index report, the biggest use of social media for small businesses is customer engagement. Jay will tell you just exactly how you can leverage social networking to attract new customers with some real world examples.
Here’s our first podcast with Jay Ehret. Listen in and tell us how you like it.