We work hard every day to create products and services that provide value in people’s lives. Sometimes these products and services do not always meet customer expectations. This need to provide customer service to answer questions, deal with complaints and get feedback on how to improve is part of the role of customer service.
Customer Service is a Way of Life
Every person in a company should be involved in customer service so that the customer-centric thinking is a way of life for a company’s culture. Providing stellar customer service takes hard work and the passion to ensure that people love your products. Nothing is more powerful than customers who have nothing to gain talk about and become evangelists for your product/service. You can see this at places like Apple, Zappos or Nordstrom.
Many of us desire to create companies that have that kind of impact and following. If you do, then would agree that in order to take a company from small to big requires customer service being a way of life.
.COnnect with Your Customers using a .CO Domain Name
One thing you can do to forge the path of stellar customer service is to create a site dedicated to listening and communicating with customers. The .CO is a unique opportunity for businesses to use this newly available global domain name to do just that.
Simply put, .CO is global, recognizable and credible, and therefore highly desirable in this competitive business environment.
Even if you have your .COM brand, it important that you protect and extend your brand in a commercial or business environment. As you grow your company you will need to protect your name and multiple domain extensions is one primary way. In the event you have your trademark in your country of origin (you should do this if you haven’t already) you can participate in what is called a Global Sunrisewhich is from April 26, 2010 – June 10, 2010. During the Sunrise period holders of eligible registered trademarks have the right to apply for the .CO domain name corresponding with their trademark before the registration of domain names opens to the general public.
Take Your .COmpany from Small to Big with a .CO Domain Name
So are you ready to go from small to big? We encourage you to check out the Network Solutions .CO site more information about submitting your trademark application and the .CO domain name in general.
To support the launch of the .CO domain globally, the site Pitch.CO has a contest asking for your best business idea pitch and you can win $50,000. To find out more, check out the Pitch.CO site.
Web.com is now offering forums designed to support small businesses in cities throughout the US. Learn more about these forums here: http://Businessforum.web.com/
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