You want to know what customers think of your service, and customers want to tell you—especially if they’ve received outstanding (or horrible) treatment. Boxwire is an online suggestion box for service-oriented businesses that allows anonymous feedback from customers or employees anytime. For businesses like restaurants or retail, most people have strong opinions on what kind of service they expect, and having the Boxwire logo in your establishment or on your website shows you care what they have to say. Boxwire is also valuable tool for assess how satisfied employees are and getting suggestions on how to improve your workplace environment. Pricing starts at $19 a month.
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Web.com is now offering forums designed to support small businesses in cities throughout the US. Learn more about these forums here: http://Businessforum.web.com/
Tags: Customer Service, small business resources, small business surveys, Workforce
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Web.com is now offering forums designed to support small businesses in cities throughout the US. Learn more about these forums here: http://Businessforum.web.com/
Tags: Customer Service, small business resources, small business surveys, Workforce
Posted in Customer Service, Resources, Small Business, small business, Workforce | No Comments »
