Loading

Grow Smart Business


teaserInfographic
Close

Search Articles





Small Biz Resource Tip: nanoRep

April 18th, 2012 ::

nanoRep

If your company gets a lot of customer questions about either product specifics or how your service works, you may find an automated answer system could improve your reputation and increase your customer satisfaction rating. The nanoRep answers your website customers’ questions quickly and as accurately as possible by “learning” the answers. The cloud-based nanoRep answer desk gets smarter and more knowledgeable the more questions are asked. The software is user-friendly for the business and the service is simple for customers to use). Now nanoRep offers a mobile version of its customer support widget to reach the millions of smartphone users who look up product information on their mobile devices.

 

The views expressed here are the author's alone and not those of Network Solutions or its partners.

Get more small business resources from Network Solutions

Web.com is now offering forums designed to support small businesses in cities throughout the US. Learn more about these forums here: http://Businessforum.web.com/

Tags: , , ,
Posted in Business Development, Customer Service, Sales Process, sales process, Small Business, small business, Technology, Uncategorized | No Comments »