An unhappy customer can be your business’s undoing in a matter of minutes—the amount of time it takes him or her to spread the word through social media. Gripevine.com can help you turn that negative customer reaction around by providing an online social media platform for consumer complaint resolution. Gripevine takes consumers’ complaints and sends them directly to your business through an interactive dashboard platform so you can handle problems immediately and eliminate the calls and email runaround that ends up making customers even angrier. Take care of the complaint as fast as possible and you may not only keep that customer, but attract new ones with your swift handling of the situation.
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Web.com is now offering forums designed to support small businesses in cities throughout the US. Learn more about these forums here: http://Businessforum.web.com/
Tags: Customer Service, Resources, small business, social media, Technology
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Web.com is now offering forums designed to support small businesses in cities throughout the US. Learn more about these forums here: http://Businessforum.web.com/
Tags: Customer Service, Resources, small business, social media, Technology
Posted in Customer Service, Marketing, Resources, Small Business, small business, Social Media, social media, Technology | No Comments »
