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Tweetchat Recap on Blogging Effectively to Market Your Small Business

July 7th, 2010 ::

Shashi Bellamkonda wrote this great recap on the Tweetchat held on June 24th where the topic was about blogging effectively to market your small business. It is over at Small Business Trends but here are a few highlights:

  • When thinking about blogging, companies should think about goals first. What info you want to share and who will blog?
    • Content creation  -getting in habit of looking at daily business from blogging perspective (@eyeinfo)
  • Reasons to blog: Thought leadership, education, seo, branding, customer service and event promo
    • The blog is the hub or center of your business community, usually. Another key reason to maintain a blog w/social links (@CreativeSage)
  • Should SEO be a top consideration when starting a Blog?
    • SEO is a great goal but for a business blog, I feel that producing content that is useful to the reader is most important (@bethschillaci)
    • SEO should be a constant consideration for your blog, but content is always King. SEO is a tool.

Go to the full article to check out the whole recap.

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Sweat Equity and Broke

June 30th, 2010 ::

Over the last 10 years as an entrepreneur I have taken many risks and some have panned out and well others…let’s just say that I should have looked before I leaped. Then again, that is one of the truest traits of an entrepreneur, taking risk and making something from nothing.

Recently, I was reading an article called “The Sweat Equity Myth” by George Cloutier, Founder of American Management Systems. In his article he talks about the concept of “sweat equity”:

“The idea that business owners shouldn’t pay themselves a salary while they’re building a business. I call it working for nothing and being a fool.”

I couldn’t agree more with him, because I have done it and it was one of the worst things I ever did. When I started my first business, things were great and we had tons of clients. Sure it was the dotcom boom but we thought it was a whole new world. So when the sky fell and the bubble burst, many clients went out of business so we had to tighten the belt. Instead of swallowing my pride and lay people off I sacrificed my own salary and cut it in half as a message of solidarity, or so I rationalized to myself.

He goes on to mention something that I should have noticed early on, but didn’t:

“The inability to pay yourself is symptomatic of a much deeper financial problem; it’s should serve as a red flag that your business is not working. Lack of sales or quality control, bloated overhead and other financial woes are the real reasons you’re not making a salary.”

When 9/11 happened the clients we did have froze their contracts and put any new business in pipeline on hold for six months or more. My business, like many others, had a “deer in the headlights” look and many collapsed quickly. We did have some cash reserves so we had to make a decision, go on and try our luck or shut almost everything down to fight another day. We chose the later but paying everyone’s severance left me with nothing and extra debt to boot.

Over time, I did recover from that but in another business made the same mistake thinking that it was noble of me to sacrifice my sweat for equity I already had in the first place. Bottom line: Pay yourself first.

I would like to expand on that by including George’s tip to avoid this easy entrepreneurial trap:

  • Always work to make a good salary. Then cover the expenses. Not the other way around.
  • Reward yourself (but within reason). Here’s a rough formula: Pay yourself 3 to 4 cents on each dollar of revenue for doing the job of CEO.
  • Imagine you weren’t in the picture. Ask yourself how much you’d pay a general manager to run your business if you had to go away. That’s the least you should be paying yourself.
  • Remember your priorities. Don’t lose sight of why you’re running a business in the first place–to improve your quality of life.
  • Spread pay cuts around. Take a 5 percent cut along with the rest of your staff, but don’t put a 30 percent pay cut on your own back.
  • Ask yourself this question: If your business doesn’t allow you to pay yourself a living wage, what are you doing wrong?
  • Remember: There are no rich martyrs.

So what will you decide when this moment occurs in your entrepreneurial journey?

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Avoiding Mistakes When You Are Ready to Sell Your Business

June 25th, 2010 ::

About two years ago I sold my business and learned more in that transaction than I ever did going to business school. Negotiation replaced John as my middle name and as I worked through the due diligence process I saw how important it became that the next 30 days would be the difference in many zeros on the end of the exit I might get.

So when I came across this article on “10 Mistakes to Avoid When Selling Your Business” and saw the following list:

  1. Insufficient Preparation
  2. Overconfidence
  3. Unwillingness to Leverage Professionals
  4. Taking a Hands-Off Approach
  5. Failure to Pre-Qualify Buyers
  6. Misrepresentation
  7. Pricing Problems
  8. Only Entertaining All-Cash Offers
  9. Breaching Confidentiality
  10. Failure to Address Transition Issues

Over the course of the sale of my business I probably made half of these mistakes. Mostly it was around not having everything together and then once I got a professional to help me I didn’t stay as engaged as I would have in the past. I don’t know if it was burn out or wanting to move on to the next thing. Maybe a little bit of both. The other thing I didn’t really do well was look at the transition. I tried to sell it, stay for a few months and move on. Ultimately, that choice left money on the table and the culture of the acquiring company made it hard to maximize the full value of the business once it was acquired.

I would add a #11 to the list – Find a good fit – If you are lucky enough to have multiple parties interested, you are trying to balance maximizing the valuation with finding the best place that the business will thrive. Because rarely you will have an all cash deal that you can walk away from the minute the ink is drying on the page. You will likely have to stay and meet certain numbers to get the money in the deal (called an earn out) and then walk. Culture was not mentioned in point #10 but if you are to find a home for your business, it needs to be a happy home.

I would take a read of the full article over at Entrepreneur.com and see if you might be at risk for committing any of these mistakes.

Avoiding Critical Business Mistakes That Lead to Failure

June 24th, 2010 ::

FAILURE is the word that every entrepreneur must face head on if they are to succeed. There are two sayings that always stick with me when I speak about failure to fellow entrepreneurs:

  1. If you haven’t failed at all, then you really aren’t trying hard enough
  2. Failure is part of the process, just learn from it and don’t do it again

Now there are two types of failure – small mistakes that you learn from, move on and don’t make anymore; and critical mistakes that can be catastrophic leading to going out of business.

Recently, I came across this great article on “Eight Mistakes that Devastate Business Owners” and it really resonated with me. In the article they list eight mistakes:

  1. Keep your retirement savings intact.
  2. Avoid the lure of sole proprietorship.
  3. Read the fine print.
  4. Get insured.
  5. Get an employment contract.
  6. Protect your innovations.
  7. Don’t promise what you can’t promise.
  8. Check the books.

I know this list might seem obvious but if you are new to starting a business, think about this list for a minute. When you are in the middle of something you forget about these things or think “it will never happen to me”. All I can say is that from this list, over the 10 years I have been in business I have had three things come to bite me in the butt and while they were recoverable, if they were any bigger it would have destroyed my business and in some cases left me personally bankrupt.

They are all equally important and you should read the full article to get some great examples of when people don’t do these things. I guarantee you will be bringing these issues up at your next partner/board meeting.

Join our Smallvolution Tweetchat on Thursday 6/24 at 1pm EST

June 23rd, 2010 ::

Things that you probably can’t say on your website, newsletter or press release can now be expressed on your blog to position you as a thought leader. If done right, blogging can help drive new customer acqusitions and positively impact your small business.

Take an hour from your hectic shedule and join Beth Schillaci, President and Founder of villageWorks Communications, an entrepreneur and Top-50 female blogger to learn “How to Blog Effectively to Market Your Small Business.”

This chat is in a tweet chat format and a tweetchat defined by Susan Gunelius as “a pre-arranged chat that happens on Twitter through the use of Twitter updates (called tweets) that include a predefined hashtag to link those tweets together in a virtual conversation. The term tweet chat is sometimes used to refer to conversations that happen on Twitter using hashtags that have not been pre-arranged as a formal chat session. The term can also be confused with the third-party Twitter application, TweetChat.com, which helps users separate tweets related to specific chats to make them easier to follow.”

Tweet Chat Details:

WHAT: Smallvolution Tweet Chat on “How to Blog Effectively?”

WHEN: Thursday, June 24th, 1-2:30PM (EST)

WHERE: http://tweetchat.com/room/smallvolution

HOW: Simply log-in to Twitter and follow the hashtag #smallvolution.

Join other entrepreneurs and members of the small business community on Facebook at www.facebook.com/networksolutions.

Expand Your Company's Online Footprint with a .CO domain – Landrush is Open

June 22nd, 2010 ::

.CO Landrush is here — at an unbelievable price!

For only $270.00* you can be part of the .CO era! Now is the time to secure your .CO domain and start your new business or protect your existing brand.

It’s easy to get started, simply enter the .CO domain name you’d like to reserve in the search box below.

Please note, if multiple people submit requests for the same domain name, an auction will be held at the end of Landrush to ensure fair and equitable distribution of names.

The Key Benefits of .CO

  • .CO is a truly global, recognizable and credible domain
  • .CO gives businesses and brands the chance to create a worldwide footprint
  • .CO is relevant to individuals, businesses and organizations
  • .CO is meaningful, memorable and intuitive to use for people around the world
  • .CO appeals to today’s socially-networked individuals and entrepreneur

A Few Frequently Asked Questions Answered

What if multiple people or businesses want the same domain name?
Instead of deploying a traditional “first-come, first-served” distribution of domain names during the Sunrise and Landrush phases, a domain name auction system will be used to facilitate the fair and equitable distribution of names. The application fee is non-refundable.

Will I be charged an application fee?
Yes, for every domain submitted during the Landrush process will be charged a $9.99 non-refundable application fee.

Why should I register my .CO domain name during Landrush instead of pre-registering now for General Availability?
You will have a better chance of securing popular and common domain names during Landrush. Requests submitted during Landrush are given priority over pre-registration for General Availability which is why they are offered at a premium price. When you pre-register your domain you are putting your request at the top of the General Availability list. After July 20, all names will be first come, first served. To learn more about pre-registration click here

Startup Fever with Six Million New Startups in the US in 2009

June 22nd, 2010 ::

Six million. Wow. I heard this on a Marketplace podcast (you should subscribe to it if you don’t) that talked about this report out today from the Kauffman Foundation. It it they stated that start-ups hit a 14-year high in the middle of last year.

That is a big number and they got their core data from self-employment stats the Census Bureau and the Labor Department publishes, and sure enough, 2009 was a stellar year. It revealed that more than half-a-million people started their own businesses each month. And that is up nearly 5 percent from the previous year.

This is one of those numbers that confirms two things – people start businesses in recessions and that the United States is a startup nation. Granted, this number was up due to higher unemployment but it shows us that when we are faced with a new challenging situation we won’t sit still. In fact, many new entrepreneurs I have talked to looked at their layoff with a severance package as the final kick in the pants they needed to start their business and achieve a life long dream.

One of the big trends in this report is that many of these people are part of the emerging Homepreneur trend which Emergent Research covered in a recent report. Even though they might be small, these small business are the engine of job growth in the United States.

Here are some highlights from the findings:

  • Groups ramping up startups include African Americans and folks 55-64.
  • Advantages include: cheap talent, cheap rent, reduced competition.
  • Failure rate stable as in other years: 50% in the first 5 years.
  • Small business credit cards cost more than before – a 14% increase vs. the consumer increase of 2.5%
  • Small business credit cards not protected by new consumer protection laws passed by Congress

I am excited to see more startups that have launched with no equity out the door, or by early revenue from solid deal flow that helps them grow organically. Since they have built their business in a tight credit market not getting capital has forced them to work with what they have instilling a discipline that will serve them well.

Thinking About Becoming an Entrepreneur or Taking Your Business to the Next Level?

We have two great resources you should check out – the Small Business Success Index and “The Rise of the Homepreneur“.

The Rise of the Homepreneur” which discusses the findings of the report “Homepreneurs: A Vital Economic Force” which is a new report published by Emergent Research, a small research and consulting shop in Lafayette, Calif. “We’re seeing more and more home-based businesses that are real businesses,” says Steve King, who coauthored the new report with Carolyn Ockels. To prepare the report, they analyzed U.S. Census data and Small Business Administration research, along with data from our very own Small Business Success Index, a survey of 1,500 companies sponsored by Network Solutions and the University of Maryland’s Robert H. Smith School of Business.

The Small Business Success Index™ (SBSI) is in its third wave of the report, sponsored by Network Solutions® and the Center for Excellence in Service at the University of Maryland’s Smith School of Business. To download a copy of the Small Business Success Index and also find out how your business scores on the six key dimensions of small business success, visit www.growsmartbusiness.com.

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Have You Made Your .CO Pitch? Deadline for the .CO PItch Contest is 6/14

June 10th, 2010 ::

So, have you pitched your idea for a new business, blog or website yet? The deadline is approaching and the contest winners will be announced soon. You still have time to get in your entry by June 14, 2010 and you could win $50,000 and the ideal .CO web address* to make it a reality.

Recently, we announced the global launch of the .CO domain and this .CO pitch contest.  As a quick refresher, the site Pitch.CO has a contest asking for your best business idea pitch and you can win $50,000. Here are the details:

Pitch it

Whether you’ve got a full plan ready to launch or just a few half-baked ideas drawn on the back of a napkin, it’s time to make your pitch! Clear your calendar for 30 minutes, get ready to focus and put your best pitch forward. Don’t worry about making it perfect – just have fun and make it happen. You’ll need the following details:

  • A 60-second video or an image that will inspire

    Nothing gets people inspired like hearing a great new idea directly from you.

  • A catchy title for your idea

    Half the battle in any contest is getting people to pay attention. How will you do it?

  • A little plan

    This is where the rubber meets the road. How does your idea come to life (in 1,000 characters or less)?

  • Your ideal .CO web address

    This is your chance to get the .CO web address you really want – choose wisely.

  • Tell us about you

    Charm the voters and judges with a little story about yourself and your background.

Promote It

Once you enter the contest, use our easy promotional tools to start marketing it everywhere. Share it with your friends, update your status, tweet about it, call your relatives, tell a stranger, whatever it takes to get people to vote for your entry on Pitch.co! The top 30 vote-getters will be advanced to the finals where they will join a maximum of 8 pitches selected by the judges. You can learn more about the great panel of .CO pitch judges on the .CO Pitch Site. Voting ends on June 14, 2010 at 11:59pm EST.

Win It

Grand Prize (1)

$25,000 in cash
$25,000 in web design/development services
1 ideal .CO web address to build it on*

Runner Ups (5)

$500 in cash
1 ideal .CO web address to build it on
*Subject to the .CO Launch and Registration Rules

Enter to Win!

So let’s get started! Go to http://pitch.co/submit or click on the button below. Good luck!

Disclaimer: Any .co domain including those mentioned in your contest entry may be registered by any member of the public after the sunrise period ending on June 10, 2010.

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Leveraging LinkedIn for Marketing Your Business

June 9th, 2010 ::

Over the last 10 years social networks have gone from nacent places for college kids to share music to powerful hubs of communication and connection that most of us can’t live without. A pioneer in the social network landscape was LinkedIn and for a long time was the only one focused on business users while everyone else was going after the general consumer. Odds are you probably have a LinkedIn profile and if you don’t go to LinkedIn.com right now, sign up and come right back to this post. For those of us that run small businesses, LinkedIn takes on a new dimension. Now it is not only a place to connect with colleagues or be found by recruiters interested in our skillset for a job, it is a powerful tool to market you and your business.

Fix Your Profile First – Make it focused on clients

For many people, LinkedIn is an online resume and when written correctly, it can be very effective. But you are not getting a job with your profile at this moment, you are looking to attract clients. Remember that LinkedIn is about making connections and you need to design your profile to have the impact you want on those connections. I like to think of the profile as talking about introducing yourself at a networking event. People want to know the value in being connected to you not hearing how many places you worked and how you are a master of the universe.

Build Out Your Company Page

Most LinkedIn articles talk about your personal profile but I want to direct you to a lesser known area called the “Company Page”. If you are in a position to connect your company’s web site and verify ownership, you can create a company page. Much like a personal profile, this is focused on company information and those connected with it. This is a combination of company directory, marketing web page and leadership hub. Go to LinkedIn and search on a few companies you know and I am sure most will come up. There is great help on the LinkedIn web site on setting this up so I won’t bore you with the details.

Think of Yourself as a “Thought Leader”

I know, that term is so played out but it is really something that continues to apply. You can’t call yourself a “Thought Leader”, that moniker has to be imparted on you by others. Just like how you can’t call yourself “innovative” or a “futurist”. However, if you want people to recognize your authority and knowledge in an area, especially the thing that your small business focuses on, then you better work on becoming a thought leader.

One simple way to do that is to add some LinkedIn Apps to your personal profile. SFGate.com has a great list of five LinkedIn apps you need to have on your personal profile. This will show people what you are up to like what you are reading, your writing on blogs, presentations and other stuff. Here is the list:

  1. Reading List by Amazon
  2. WordPress
  3. Slideshare
  4. Events
  5. Company Buzz

Use Groups and Answers to Extend Your Reach

Another powerful way to extend your reach and connect with people in addition to demonstrating thought leadership is the use of “Answers” and “Groups”. Groups are just that, groups of people focused on a topic. Someone moderates a group and it has members. You can create one yourself and establish leadership in whatever area you want.

The other side is the use of “Answers”. It is a place where people pose questions to things they need help with and looking for an expert to answer. Be careful with this one though. When people pose a question they are not looking to be a spammed, they are looking for help. The proper etiquette is to answer the question publicly adding your input to the list and getting credit for helping then sending a private message with contact info if they need more help. I recently was shopping for business insurance for a film project and got 16 answers in about four hours. 12 were useful, four were spammy and out of the 12 useful ones, six reached out privately and based on their public answers, I engaged about three of them to get a quote and one will eventually get my business.

Are You Marketing with LinkedIn? What is working for you?

So are you currently leveraging LinkedIn to market your business? Any tips and tricks you would like to share? Please leave a comment.

Killer Ways to Find Followers and Influence People on Twitter

June 7th, 2010 ::

The title of this post is inspired by the seminal business book “How to Win Friends and Influence People” by Dale Carnegie. But it was a post from my friend, Dave Delaney, on fighting spam and finding followers in Twitter that got me thinking – what are all the ways to find people to follow on Twitter and how do you know if you are influencing people?

Finding Followers that Matter

So I headed on over to Laura Fitton’s site, OneForty.com, which is essentially “The App Store for Twitter”. Now Dave talked about this site, TrueTwit.com which is really cool because it helps you figure out when someone starts following you if they are a bot and spammer. Saves you a lot of time and keeps out the junk. One the OneForty.com site there were four that are the most popular and most recommended.

Here are their summaries and links to their respective sites from the OneFourty.com site:

Friend Or Follow “helps you manage your Twitter contacts. Submit your Twitter screen name to find out who you’re following that’s not following you back, and who’s following you that you’re not following back”. This is really powerful if you missed people that started following you and you want to make sure you are connected with those who matter and who will listen to what you have to say and vice versa.

Twit Cleaner “analyses the people you follow, identifies the time wasters, spammers, bots & those who’ve quit Twitter (& much more besides). Allows you to easily clean out the garbage (& save those you want to keep following)”. I found it to be super easy to use and it took only two clicks to unfollow all spammers. What I really loved about this service is that it DM’d me my report and the report showed me who is a good tweeter, who has mostly links, who is a conversationalist, who is a serial retweeter and so on. Really cool.

Listorious simply says “it is a directory of Twitter lists so you can find interesting ones” so that vague description leaves me wishing they would describe it better. I head to the site and it is very cool and uses the Twitter login to add me to the directory if I want. It is very intuitive and is a people search engine that leverages tags for the most part. This is a compliment to Twitter lists which are defined by the individual and this helps you discover new people based on interest. Very nice. The only thing I wish it would do is allow me to follow from the page. I hope they incorporate the @Anywhere pop-up in the page so I can see the summary of the person and have a follow button.

MrTweet, according to the OneForty.com site “makes it easy for you to find great people to follow. The moment you sign up, we will send you completely personalized suggestions of great people you might want to know about. Also, instead of #followfriday, make your props go a longer way by recommending great tweeps on MrTweet. Your effort will be used in our recommendation engine, and also be shown across many Twitter applications like Seesmic.” What I found is that this has two very powerful functions – recommending who you should be following that you aren’t and letting you know who you are influencing, which leads me to the next section of this post….

Influence is Powerful if You Are Influencing the Right People

So you have all these Twitter followers and hopefully have scrubbed your follow/follower lists to focus it on people that you want to have a conversation with or at the very least care what you have to say. Many people who have large size Twitter followings wield quite a bit of influence so I thought I would look into tools that measure and help you increase your influence.

TweetStats, according to the OneForty.com site “graphs your Twitter Stats including – tweets per hour, tweets per month, tweet timeline and reply statistics”. I found this a nice place to start because it asks for your Twitter handle and does a quick analysis of your Twitter activity. It makes some really pretty and revealing graphs. Two of my favorite are those that @ me the most (who I have a conversation with) and those that Retweet me the most (those that like what I have to say).

GraphEdge is a report system that according the OneForty.com site is “designed especially for companies and individuals who want to know exactly what’s going on in their Twitter network. GraphEdge can tell you: * How many of your followers you’re really reaching * How quickly your network is growing (or shrinking!) * Who’s dumping you * Who your most influential followers are, and how to reach them * Who else your followers are following *”. I just ran it and an waiting for the report which takes about a day. From the look of the screenshot on their home page you could call it a “Google Analytics for Twitter” app.

Twitter Grader is from the fine people at Hubspot who started with Website Grader and have a ton of other “Grader” tools. I got a grade of 98.9 out of 100 so I am happy. It means I am a good steward of my Twitter account.

Twitalyzer is a very fast way to know your audience reach. It analyzes your Twitter handle and goes out to your network and based on their own algorithms, figures out what kind of influence you have with others. Its dashboard reports show five dimensions – Impact, Engagement, Generosity, Velocity and Clout. This is an extremely powerful tool especially if you need to improve in some areas. This tool will tell you.

Klout – No, I didn’t spell that one wrong. Klout.com is a pretty powerful site and uses your Twittername and shows who influences you and who you influence. It has something unique called an “Influence Graph” which shows you were you are in relation to your followers. Apparently, I am an activist and share the space with @WickedJava and @CaseySoftware. You can read a more in depth review and interview of Klout done by Ken Yeung over at the Solutions Are Power blog. In the mean time, give a spin. It is eye opening.

What Tools Are You Using To Find and Influence?

There are a ton of tools out there and the OneForty.com site is comprehensive but do you have any favorite tools you would like to let us know about? Leave a comment.

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