About the Small Business Success Survey
Small Business Report
- Introduction
- Executive Summary
- The Small Business Success Index
- Capital Access for Small Businesses
- Marketing and Innovation/
- Workforce
- Customer Service
- Computer Technology
- Compliance
- Success in Meeting Business Goals and Owner Satisfaction
- Small Business Financial Success
- The Small Business Economic Climate
- The Small Business Owners and their Businesses
- About the Small Business Success Survey
The baseline (Wave 1) for the Small Business Success Survey was conducted in December 2008 through January 2009. A total of 1,000 small business owners were interviewed by telephone. A second wave (Wave 2) was conducted in June 2009 among 500 small-business owners. The third wave (Wave 3), which is reported here, was conducted in December 2009. Small businesses included in the study were privately owned (not publicly traded), for-profit, had fewer than 100 employees, and had a payroll and/or contributed to at least 50% of the owner’s household income. The data are weighted to ensure representativeness to the entire population of small businesses in the U.S.
The survey is longitudinal in nature, and tracks trends in Small Business Success over time. These are the results from the third wave of data collection.
The survey is sponsored by Network Solutions, LLC and the Center for Excellence in Services at the Robert H. Smith School of Business, University of Maryland. Rockbridge Associates, Inc., an independent marketing research firm, conducted the survey.
Network Solutions, LLC
13861 Sunrise Valley Dr.
Suite 300
Herndon, VA 20171
13861 Sunrise Valley Dr.
Suite 300
Herndon, VA 20171
Robert H. Smith School of Business, University of Maryland
3461 Van Munching Hall
College Park, MD 2074
3461 Van Munching Hall
College Park, MD 2074
Media Inquiries:
Susan Wade,
Director of Public Relations for Network Solutions, LLC
703-668-5057
swade@networksolutions.com
Director of Public Relations for Network Solutions, LLC
703-668-5057
swade@networksolutions.com
Carrie Handwerker,
Public Relations Associate for Robert H. Smith School of Business
301-405-5833
chand@rhsmith.umd.edu
Public Relations Associate for Robert H. Smith School of Business
301-405-5833
chand@rhsmith.umd.edu



