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How to Inject Personality Into Your Newsletter, Part 2

July 6th, 2011 ::
This entry is part 1 of 2 in the series Creating newsletters with personality

After writing about how to write newsletters that people will actually read for this blog, it struck me that one of the big problems with newsletters is that they are deathly boring due to a complete lack of personality.

In Part 1 of How to Inject Personality Into Your Newsletter, I introduced you to FreshBooks Supper Club, a really fun newsletter from a Canadian company that provides an easy-to-use online invoicing platform.  Part 2 covers a newsletter from Bizzy, a mobile app that allows you to share mini-reviews of restaurants, bars, and clubs on the go and get recommendations for new places to try.

The reason I wanted to highlight these newsletters is simple: Both have great style, a lot of personality, and are fun to read.   Let’s take a look at Bizzy:

Title of newsletter: Bizzy

Tagline: Discover the best places to eat, shop, & play!

Email subject line: Search and Check Outs and Facebook!  Yeehaw!

Images: None other than the banner heading.

Articles:

Just one that provides an update on Bizzy news.  Topics covered:

  • Personalized search now available from Bizzy on the Web
  • Winners of the first Bizzy Check Out event announced
  • Reminder to share Check Outs on Facebook and Twitter

Sample text: Greetings from rainy California!  It may be gloomy outside, but the big map on the TV in our kitchen keeps lighting up with all your Check Outs across the country.  Know that when you Check Out somewhere delicious, there is someone somewhere (probably me) drooling and exclaiming “OH, MAN!!”  So, thanks for that….

 

Other: Footer contains a call-to-action: Connect with us on Twitter and Facebook (they used the Twitter and Facebook buttons, not the names).

What I love about this newsletter: It’s short and to the point.

My only criticism: Phrases are randomly written in bold, which I find distracting.

Image courtesy: Bizzy

How to Inject Personality Into Your Newsletter, Part 1

July 1st, 2011 ::
This entry is part 2 of 2 in the series Creating newsletters with personality

I recently wrote about how to write newsletters that people will actually read.  It was based on research that revealed, via a heatmap, where newsletter readers’ eyes settle as they are reading (or, more likely, skimming) an e-mail newsletter.   Which got me thinking about how boring most newsletters are.  And I don’t mean they lack useful information, but they lack personality.

Therefore, I’d like to introduce you to two newsletters, one from FreshBooks, a Canadian company that provides an easy-to-use online invoicing platform, and the other from Bizzy, a startup I’ve covered at Tech Cocktail.  Both have great style, a lot of personality, and are fun to read.

For reasons of space, I am breaking them out into two blog posts.  First up is a breakdown of FreshBooks:

Title of newsletter: FreshBooks Supper Club

Tagline: ‘Sup from the world of FreshBooks

Email subject line: FreshBooks Supper Club: Our CEO loses his shirt, and Martha in da house (from February 2011)

Images: Created specifically for newsletter – no stock photos here!

Articles:

  • FreshBooks and Martha Stewart: One Degree of Separation – FreshBooks customer appeared on the Martha Stewart Living show
  • Send us the shirt off our back!  -  Appeal to customers to send care packages containing their company T-shirt (size irrelevant) t0 replace the cool T-shirts that CEO Mike McDerment lost when his luggage was stolen.
  • Wooo Doggies, Texas here we come! – Announcement about the FreshBooks Airport Shuttle and their big 7th birthday bash during SXSW.

Sample text: Never approach a bull from the front, a horse from the rear, or a fool from any direction.  I know this is true because I learned it last year in a little place called Texas.  Once a year FreshBooks sends a few employees there for a little event people call SXSW.  Around these parts, we call it by a different name, “learnin’ time.”

Other: It is signed by Saul Colt, whose title is Head of Magic.  There is a little dialogue bubble coming out of his name that says, “Cereal is delicious.”

What I love about this newsletter: The sense of humor, conversational tone, and well-thought out and engaging subject line and article titles.

My only criticism: I haven’t gotten a newsletter from FreshBooks since February.  You need to send out newsletters at least quarterly to stay top of mind with customers! 

Image Courtesy: FreshBooks