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Posts Tagged ‘click-through rates’


7 Tips to Help You Get More Clicks on Twitter

April 3rd, 2012 ::

Twitter and click-through rates

When it comes to Twitter marketing, there are few experts more accessible and results-driven than Dan Zarrella. Recently I came across an infographic Zarrella created to show marketers how to get more clicks on Twitter. In this article, I will break down the facts for you so you can increase your click-through-rate (CTR) and see more results from your Twitter marketing efforts.

1.  Compose tweets that are between 120 and 130 characters in length.

Twitter allows space for 140 characters per tweet. Too short, and the tweet might not appear to be worth the effort; too long, and the tweet might seem too dense. Type out several practice tweets that fall within the 120-130 character length so you can get accustomed to the length you want to aim for when writing.

2.  Position your links about 25 percent of the way through your tweet.

After analyzing the length of 200,000 link-containing tweets, Zarrella found the ones with a link positioned about one-quarter of the way through the tweet got the most clicks. Perhaps these tweets provide just enough introductory words to convince followers the link is worth clicking.

3.  Put some space between your tweet links.

This one is pretty straightforward. As the speed of link tweeting increases, the number of CTRs decreases. Be careful not to overburden your followers with too many links because, like other forms of marketing communications, too much can turn off your audience.

4.  Select your words and phrases carefully.

Content producers understand that word choice is critical for creating the most relevant copy, and tweet composition is no different. Avoid the words “marketing,” “@addthis” and “@getglue,” as they get lower CTRs than average tweets. However, the words “please,” “RT,” “via” and “check” get higher CTRs, so work them into your tweets for more clicks.

5.  Try the paper.li system out for yourself.

Have you seen tweets containing the phrase, “daily is out?” Paper.li is a service that lets you publish your own online newspaper of curated information. Zarrella found that tweets containing the phrase, “daily is out” get more clicks than any other phrase. Does Paper.li fit into your content creation strategy?

6.  Use more verbs and fewer nouns.

Getting people to click on your link means encouraging them to take an action. Noun- and adjective-heavy tweets get fewer clicks than ones containing action words. So pack your tweets full of verbs and adverbs to motivate followers to click.

7.  Tweet when people have time to click.

It makes sense to tweet when people aren’t being pulled in different directions due to work and other weekday obligations. CTRs are higher on Friday, Saturday and Sunday, as well as during the afternoon hours, compared to other days and times. For weekend tweeting, platforms like Hootsuite can help you schedule great content without being stuck at your computer all weekend.

So there you have it – relatively simple ways to encourage your Twitter followers to click on the links you tweet. Higher CTRs mean more traffic to your website or blog and more opportunities to generate leads, build your brand, and delight your online community. Try some of these techniques for getting more clicks on Twitter, and let us know how they worked for you by leaving a comment below.

Image courtesy of creative design agency Arrae

Social Media Analysis: Which Sites are Best for Customer Engagement, Branding, CTR, and SEO

April 27th, 2011 ::

With all the social media sites out there, should you be using any of them besides Facebook and Twitter for marketing your small business?

This is an excellent question, and one that I think about fairly regularly.  Luckily, at some point last year I downloaded a fun data sheet, The CMO Guide to the Social Landscape, that was distributed by CMO.com.

The data sheet breaks down all the major social media sites, from Twitter to YouTube, to provide an overview of how each performs in four key categories: customer communication, brand exposure, click-through rates (CTS) and SEO.

social media logos

Because Twitter and Facebook are discussed ad nauseum everywhere, I will skip those and focus on other social media sites.  (But in case you are wondering—big surprise—both Twitter and Facebook received high marks for customer engagement and branding.)

Flickr

In terms of customer engagement and branding, Flickr can really only help you put faces to names and “humanize” your company a bit.  Click-through rates are also very low; however, Flickr is great for SEO, which surprised me.  According to the guide, Flickr is

heavily indexed in search engines, passing links and page ranks. Also helps images rank higher in Google Images and in building inbound links.

LinkedIn

When it comes to customer communication, LinkedIn can be used to answer industry-related questions, but not for much else.  Click-through rates are not that great, though the few people who do visit your site could be potential customers, and unless someone is searching for your company by name, it won’t really help with SEO either.  Instead, LinkedIn is great for personal and company branding and establishing your industry knowledge and expertise.

YouTube

YouTube is a great way to engage your customers with funny and/or informative videos, and if you really build and promote your YouTube channel, it is one of the most powerful branding tools available.  Because videos tend to rank high in search engines, it is great for SEO.  However, YouTube is not the best way to drive traffic to your website, since traffic is directed right to the videos.  If you want to drive click-through rates, add a hyperlink in the video description.

Digg

Because Digg is a social news sharing site, it is not the best way to communicate directly with customers.  However, it gets high marks in the other three categories.  There are lots of branding opportunities, especially to promote objective press and blog coverage of your company. If you post something that becomes popular, you will see a huge spike in website traffic and links from bloggers, both of which will help with SEO.  Even if your posts aren’t super popular, SEO will still be goosed, thanks to indexing.

StumbleUpon

Another social news community, which means the chances of reaching your customers are not that great.  You can buy targeted ads on StumbleUpon, which is good for brand exposure, but it can get expensive.  Instead, StumbleUpon excels at driving traffic to websites and SEO, because it

enables a diverse range of people to discover your content and share links via the su.pr link shortener on Twitter.

If your story makes it to the top StumbleUpon page for its tag, SEO will be helped considerably, especially since the site’s large use baser makes it easy for people to find and link to your content.

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What other social media sites have you found helpful for marketing online?  Leave a comment below!

Image by Flickr user webtreats (Creative Commons)

The Science of Email Marketing

March 3rd, 2011 ::
This entry is part 5 of 6 in the series email marketing

Test tubesIn my previous two blog posts in this series, I wrote about how to build an email list and retain those email subscribers; both were based on an eBook from Lyris called the Bionic List Building Guide.  This third and final blog post in the email marketing series is based on the outstanding HubSpot webinar I attended recently called The Science of Email Marketing, which was given by Dan Zarrella.

If you haven’t heard of Dan, check out his website.  He’s a numbers guy and likes to conduct research, especially around social media, and report back on his findings, which usually includes a lot of myth-busting.  For example, one big myth posits that B2B and B2C are different.  In a survey he conducted, he asked “Do you use separate work and personal inboxes?”  The answer might surprise you: 88 percent said no.  The takeaway: Businesses are consumers.

Anyway, Dan collected data for this report on email marketing from 9.5 billion emails, focus groups and a survey.  Here’s what I learned:

Timing really matters

Click-through rates double on weekends, while unsubscribe rates are highest on Tuesdays (and lowest on Thursdays).  Emails that are sent between 5 and 7am have the highest click-through rates, while those sent after 10pm have the highest unsubscribe rates.   The takeaway: Send emails early in the day and on weekends.

4 content tricks worth using

1. More than 80 percent of people read email on their smartphones, so make sure your emails are optimized for mobile.

2. The more links in your emails, the more clicks and fewer unsubscribes.

2. Include reference information, such as how-tos, cheat sheets, data, etc., so people will save your emails.

4. People love exclusivity.  Continually remind them that the information they receive from you via email is special.

The more frequent, the better

This was a big surprise: The more emails you send, the lower your unsubscribe rates.  I know, go figure!

Email is not dead

More than 70 percent of those surveyed said they read most or all of their email.  However, most of them never forward emails, so, in your emails, ask people to follow you on Facebook or Twitter instead of asking them to share your emails.

Image by Flickr user Horia Varlan (Creative Commons)