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Posts Tagged ‘Financing’


Three Big Lessons I Have Learned About Small Biz Financing

March 31st, 2010 ::

Over the last 10 years I have gone through many ups and downs when it comes to business cycles, hiring, clients, business models and about 30 other things. The one thing constant that needed to be there in order for my business to continue was that I need to keep the money coming in and that at some points I needed small business financing. I have learned three big lessons in small business financing that might not seem like your typical financing advice but they are lessons hard learned.

Lesson #1 – Debt is a Vampire that will suck the lifeblood from your company

There will always be good times and there will inevitably be not so good times. The old adage “people will give you money when you don’t need it” is so true I can not even tell you. I have made the mistake of using personal credit cards to fund my business and getting myself in massive debt. Yeah, fun.

Since cash is the lifeblood of any business, I make the parallel that debt is a vampire. You think most of the time it is helping support your business but with interest payments and monthly bills that might be tough to pay once and a while, it can suck the life out of your company and stunt potential growth.

Lesson #2 – You don’t need to have debt to be a “normal” company

I remember early on in the life of my business I had brought on a person to be managing partner of one of our services groups. He was really good with finance and it was something I needed help with because I was busy doing client work and business development. One of the things he remarked that we didn’t have any debt and that in order to grow we should take some on because that is what “normal” companies do.

A part of me had my doubts but we did take on debt in the form of lines of credit or leases but after a while what realized is that since he had no obligation to these debts it was easy to add it on. The “other people’s money” or OPM style of finance might have worked for some people but not when you are a small business with limited cash flow.

The reality is that you don’t have to take on debt to be a growing company. You can watch and trim your budget and save money to create your own line of credit. This leads me right to lesson #3….

Lesson #3 – Have six months of cash for whatever you are planning

This is an interesting on and one that I learned the hard way once unforeseen circumstances (Internet bubble bursting) and tragedy on 9/11 caused me to lay off everyone because we only had two months of cash left. When we were hiring we had lots of contracts and used our lines of credit to float the payroll and leases. We even looked into using retirement accounts to fund the business (I would not recommend this) and eventually we calculated that all the interest payments would have actually paid for another person which would have been more valuable to increase or productivity but also our billings.

So we went on a debt diet and over the course of three years we paid off all the debts and leases, early if we could and added staff only when we had six months of cash for their salary package. We used contractors for a while because it was easier to utilize people for specific tasks and not have the overhead.

We recently have adopted the policy to use cash flow and create our own virtual lines of credit. This rule of having six months of cash built up to do something allows us to take on new things but deal with the payment cycles of clients and how fast new employees get up to speed. It is working and I would recommend every business look into experimenting with this approach.

What Lessons Have You Learned?

So these lessons are some big ones I have learned and about 100 other tiny ones. What have you learned running your small business that would be important to share? Leave a comment.

Shopping for a Bank, Part II: The Regional Bank

March 12th, 2010 ::

As I recounted in Shopping for a Bank, Part I, I hate math, numbers, accounting, the whole shebang.  Since the March Grow Smart Business theme is small business finance, I was not sure what I would write about, as my posts are normally about marketing.  Then a light bulb went on: Since I am currently bank-shopping, I would use my experience as blog post fodder.   I already wrote about the upside of doing business with a small community bank; specifically, Access National Bank, which is headquartered in Reston, VA and has five branches.  I now turn my sights on a regional bank; next up will be a huge national bank.  My goal is to figure out which type of bank would be most convenient, easiest, and most fun to do business with.

Without further ado: the regional bank.

BB&T LogoI met Mike Moore, Assistant Vice President at BB&T, through networking.  He is a really nice guy, and if you read enough of my blog posts, you know that the simple act of being nice earns huge points in my book.  We sat down together recently, and he gave me some background on the bank.  It was founded in 1872 in Wilson, NC and is now headquartered in Winston-Salem, NC.  Their territory stretches from Maryland down to Florida and over to Texas (after first leap-frogging over Mississippi and Louisiana).  They have 1800 branches, and their bank is in the top ten in the US in terms of size.  They also own the sixth largest insurance brokerage firm in the US, and they have a merchant services company under their umbrella as well.

Just as I asked Access National to run down a list of what makes them unique, I asked Mike to do the same.  Here’s what he said: 

  1. Over the past 18 months, BB&T’s focus has shifted to servicing small to mid-sized businesses rather than just personal accounts.  As a result, Mike and his colleagues are not strictly lenders anymore but rather small business advisors who build a collaborative relationship with their clients.
  2.  Not only does Mike put together banking and financing plans for his clients, but he also meets with and speaks to his clients on a regular basis to find out if their needs have changed.  He is also easily reachable via email or his direct office line.
  3.  “We’re as big as you want us to be, and we’re as small as you want us to be.”  BB&T offers all of the products and services the huge banks do, but only if you need them.  In other words, credit cards, mortgage refinancing, special car loan rates, etc. are not pushed on BB&T clients.
  4. Though BB&T is fairly large, decision-making is done locally, allowing Mike and his colleagues to make quick decisions on behalf of the bank for their clients.  The fact that the employees are empowered to make decisions that put the bank at risk (lending is a risky endeavor, after all) speaks volumes about the leadership at the bank.  It is extremely important for me to work with people and institutions who view trust as a two-way street.
  5. Because BB&T has its own insurance brokerage firm and merchant services company, they can offer lower rates on certain services.
  6. BB&T is still lending money to small businesses, even start-ups.  Mike said the fact that the media constantly talks about restricted access to capital is wrong, and he gave me examples of loans he has recently made to clients.  I wonder if it’s only the huge, TARP-dependent banks that are not lending money?

When compared to Access National, BB&T offers the same highly personalized service.  I would not be a number with them, something I really appreciate.  Naturally, they offer more products and services, but one product in particular is a big deal for me: BB&T offers a credit card, while Access only offers a debit card.  However, Access is across the street from me, while I’d have to drive to BB&T.  Again, not a huge difference, but an important one.

Next up: the huge national bank (and yes, they received TARP money!).

Getting Access to Capital for Your Small Business – GrowsmartBiz Podcast with John Backus

March 4th, 2010 ::

In our second episode of the GrowSmartBiz Podcast we speak with John Backus, Founder and Managing Partner of New Atlantic Ventures (www.navfund.com). He is a seasoned technology investor and entrepreneur with 25+ years of experience investing in and managing rapidly growing, high-technology companies.

His thoughts on Small Business’ challenge to getting access to capital

Here is the podcast:

John shared some of his thoughts on how small business’

  • Funding will be challenging through 2010 and should be
  • Understand Your Customer and What They Expect in Return from Buying and using your product
  • Deliver a product that solves real problems and saves money in the short term

He had some thoughts on those who have become entrepreneurs or thinking about becoming one:

  • Follow your dream
  • Don’t be afraid to start in a downturn. It is actually to your advantage
  • Be doing it, not just talking about it

Top 3 Messages that a Small Business should take away:

  1. Do Your Research before You Jump
  2. Get Very Close to Your Customer and Understand What They Want and are Willing to Pay for It
  3. Focus on generating revenue early

More About John

Prior to founding New Atlantic Ventures in 1998, John was a founding investor and the President and Chief Executive Officer of InteliData Technologies, a Fast 50 growth company in both 1997 & 1998.  John led InteliData’s predecessor, US Order, through a successful $65 million IPO in 1995. John currently manages a $225 million venture portfolio at New Atlantic Ventures.

He currently serves on the board of directors of MPowerPlayer, Ftrans, Koofers, Qliance & RemitPro. He is the past Chairman of the Wolf Trap Foundation Board of Directors, the past Chairman of the Northern Virginia Technology Council (NVTC) Board of Directors, the founding Chairman and current Board member of the NVTC TechPAC, and was appointed by former Virginia Governor Mark Warner to co-chair the Virginia Research and Technology Advisory Commission which he served on for 4 years.   John began his career at Bain & Co. and Bain Capital, where he was the first Bain & Co. management consultant to take a full time operating role (as CFO) in a portfolio company.

Tell Us How You are Doing

So how are you and your small business doing out there? What things have you learned on getting access to capital that you would share with your fellow entrepreneurs?

Getting Financing and the Five C's of Credit for Your Small Business

January 18th, 2010 ::

Broken-Piggy-Bank-150x150Ever try and get a loan? It is not necessarily the most exciting experience but it sure can be nerve racking. It is when you really need credit you are least likely to get it. When people apply for a line of credit in their small business they might not be aware how different it is when trying to get it on a personal level. For example, many places will not lend to you unless you have been in business for at least two years. Many times you will to personally guarantee a loan so you need to have your personal credit in as good of shape as your business.

For individuals and business there are five key elements a borrower should have to obtain credit: character (integrity), capacity (sufficient cash flow to service the obligation), capital (net worth), collateral (assets to secure the debt), and conditions (of the borrower and the overall economy).

We found this great explanation from the Department of Commerce site. Let take a more in-depth look at these elements:

Capacity to repay is the most critical of the five factors, it is the primary source of repayment – cash. The prospective lender will want to know exactly how you intend to repay the loan. The lender will consider the cash flow from the business, the timing of the repayment, and the probability of successful repayment of the loan. Payment history on existing credit relationships – personal or commercial- is considered an indicator of future payment performance. Potential lenders also will want to know about other possible sources of repayment.

Capital is the money you personally have invested in the business and is an indication of how much you have at risk should the business fail. Interested lenders and investors will expect you to have contributed from your own assets and to have undertaken personal financial risk to establish the business before asking them to commit any funding.

Collateral or guarantees are additional forms of security you can provide the lender. Giving a lender collateral means that you pledge an asset you own, such as your home, to the lender with the agreement that it will be the repayment source in case you can’t repay the loan. A guarantee, on the other hand, is just that – someone else signs a guarantee document promising to repay the loan if you can’t. Some lenders may require such a guarantee in addition to collateral as security for a loan.

Conditions describe the intended purpose of the loan. Will the money be used for working capital, additional equipment or inventory? The lender will also consider local economic conditions and the overall climate, both within your industry and in other industries that could affect your business.

Character is the general impression you make on the prospective lender or investor. The lender will form a subjective opinion as to whether or not you are sufficiently trustworthy to repay the loan or generate a return on funds invested in your company. Your educational background and experience in business and in your industry will be considered. The quality of you references and the background and experience levels of your employees will also be reviewed.

What have been your experiences getting credit for your business?

We all have some interesting stories or things we learned getting our first business loan or line of credit. What is yours? Leave a comment.

How to Fund A Startup

December 23rd, 2009 ::

startup-fundraisingOk, so you have your billion dollar idea and you have a few trusted people that want to build this product and a few advisors to help you along the way. Most great ideas sit on the shelf because they are lacking in one thing – money. The second thing is execution but if you don’t have money you usually can only execute things so far. We have gathered a few great resources to help you get the basics down.

Show Me the Money – Video on Funding a Small Business

Microsoft has built over the last few years some stellar small business resources and this video below is no different. This video is an overview on the types of funding and how to raising money for your small business. It only 3 minutes long and is really great and to the point. Check this out:

So, you now know there are a few types – bootstrapping, debt financing, friends and family, angel investors and venture capitalists.

Things You Need to Get Ready

In researching a general set of steps to get your business ready for funding I came across this great article on VentureBeat called Startup Fundraising 101. The bottom line is that you must put together right structure, package the business for presentation, figure out how much you need and identify your ideal investor. I would refer to the types of investors reviewed in the video above. Once you are ready you need to think about valuation or how much your business is worth and what an investor would get in exchange for that investment. You need to put your pitch together and get out there.

I picked a particluar section from the post on Venturebeat that dives into figuring out how much you need. This aligns with the theme of this post on funding your startup and there are some points that need to be repeated. Check it out below.

How Much Do You Need?

You can do a simple or detailed analysis of your expenditures for product/service development, salaries, general and administrative expenses and marketing. How deep you go with this is up to you – but the analysis needs to take place regardless.

Obviously, startup costs vary greatly depending on industry. Just remember to have enough runway to raise your next round and not lose momentum.  Also, expect unexpected costs. Adding a 30 percent buffer to your financial projection can be a lifesaver.

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Images: Venturebeat

Do Credit Cards Hurt Your Chance of Success?

December 16th, 2009 ::

s_credit-cardsWhen I started my first business it was obviously brand new and banks do not usually lend or give you credit cards until you are about 2 years old. I ended up using many personal cards and extending my credit cards up to $80-100K in revolving credit. I know, that’s insane but that was the go-go days of the Internet boom. Eventually as all of you know, the bubble burst and those credit cards need to be paid – by me alone. Luckily, the balances were low and we had enough cash flow to pay almost everything off before I had to lay everyone off after 9/11. I spent the next year paying the remaining cards off and closing the accounts promising never to do that again.

This is why in my research for my new book “Rules for Entrepreneurs” I dedicate a chapter to starting up and another on financial management. So when I came across this article on GigaOm on a Kaufmann study about whether credit cards are a bad thing and actually hurt your chances of success, it must be shared with you my loyal readers. Here is a excerpt from that post:

Is your startup carrying a balance on its Visa? If so, you’d be well-advised to get it paid off. Credit card debt reduces the likelihood that a new business will survive its first three years of operation, according to a study released today by the Kauffman Foundation; it found that every $1,000 increase in credit card debt increases the probability a firm will close by 2.2 percent. However, to be clear: No relationship was found between using credit card debt to start a business and that business’s survival or closure.

The key appears to be how startups handle their debt, in particular when they’re able to pay it off. Of course, the ability to repay debt has always been tied to the overall health of a business, but the report makes clear that a higher balance is linked to outright failure. And it comes just as venture firms are putting less money into startups and banks are shying away from small business loans — forcing entrepreneurs to turn to credit cards. About 58 percent of the firms in the survey sample used credit cards in their first year of operations.

A June report published by the U.S. Small Business Administration Office of Advocacy notes that small business lending has decreased for loans between $100,000 and $1 million in value. Between 2007 and 2008 (the time frame measured in the most recent report) the number of loans fell by 23.3 percent, to 2.2 million from 2.9 million. When it comes to those under $100,000, the number of loans actually rose, by 15.7 percent, but the group believes such an increase can be attributed to continued efforts to promote small business credit cards. Which makes this research even more relevant.

The Bottom Line: Build a Business with Cash and Only Use Credit in a Few Places

Now, it is hard to be objective and a journalist here since I have lived through this in many different ways during many different economic climates. The bottom line of all of this is focus on building your business with the resources you have available. Don’t have any money? Save up first. Need to buy equipment? Use Craigslist or ebay. Get creative is what I am saying. What I am not saying is that credit is evil. If you have a signed contract with a deposit but with the Net 30 or longer government contract payment schedules you are gonna need operating capital to pay people. Just don’t use it as free money. It is a loan that must be paid back and with that focus you can build a business that is solid and if and when the tough economic climate comes again (it will and always does) you will not be so far out on a ledge that the only choice you have is for your company to jump and plummet to its death.

Grow Smart Business Webinar Interview with Anita Campbell of Small Business Trends

April 27th, 2009 ::

anitacampbell-sm1Anita Campbell, Editor of Small Business Trends will be one of five panelists on the GrowSmartBusiness Webinar (next Thursday, April 30 at 2pm ET). Her well-rounded expertise will shed light on two of the biggest challenges for small businesses –marketing and finance – as revealed in the Small Business Success Index. We asked Anita to address some of these issues in advance of the webinar.

1.    What do you think is the most challenging aspect of raising capital for a small business?

It depends on the age of your business.

(1)    STARTUPS — If you are a startup, uncertainty about the future is your biggest financing challenge.  Your business is unproven and you don’t have a track record yet.  Emotionally it may feel much riskier as a startup entrepreneur to seek funding, because you don’t know what the future holds.  How do you predict sales? How fast will your business be able to grow?  Are your expense predictions realistic?

You know what they say about a startup seeking money:  divide your sales projections by half and double your expense projections.   It always takes longer and costs more to get a new business off the ground.  And I’ve found that to be true when I started my own business and in many startups I see.

The problem is that because the future is uncertain, too many startups underestimate their capital needs.  Then they give up just before the dawn, because it looks darkest then.  And that’s a shame.

Startups need to get creative about alternative financing sources. Common sources of funding for a startup:

•    Personal savings
•    Side business (while still employed full time)
•    Working spouse (whose salary pays living expenses which in effect subsidizes the business startup period)
•    Family and friends (available even during recessions)
•    Angel investment (again, available even during recessions)
•    Credit cards (just be careful – easy to overextend and get into trouble)
•    Home equity loan (but you may be putting your family at risk)
•    Public grants (often through your local community or philanthropic organizations)
•    Venture capital (only for very high growth business models)

(2)    ESTABLISHED BUSINESSES
– Established businesses that have been around for at least a few years, tend to have one of two challenges.  (i) Growth demands more cash than you have, or (ii) you need cash just to survive during a recession.

Your business may get caught in a catch-22.  Growth eats cash.  Here you may need capital to expand your business and hire staff or invest in marketing and R&D in advance of sales coming in.  In some businesses, higher sales actually can cause there to be LESS cash in the business in the near term.

Or, the other situation is that your sales may have slowed so dramatically due to the recession, that you need cash to make up the shortfall just to survive.  You may not be able to cut expenses fast enough or without eviscerating your business.

And if your bank has cut back on its small business lending, you could feel the pinch and need to look at other options.  Some available financing options are:

•    Bank loans (if larger banks are unable to lend, seek out smaller community banks or credit unions – they’ve not been hit as hard with the credit crisis)
•    Revolving lines of credit, or charge cards like American Express (disclosure:  I write for their site)
•    Trade credit (2/10/60 and the like can ease up cash flow if volumes are sufficient)
•    Credit cards
•    Cutting expenses and raising prices (the two-punch can ease cash flow concerns)
•    SBA loans
•    Invoice factoring

2.    Why do small businesses struggle to effectively market their products/services?

It’s the double whammy of complexity and cost.  Marketing (especially online marketing) has gotten much more complex with so many more options today.  The choices alone are mind-boggling.  Plus, there’s a cost to everything – either time or money or both.  Even social media, which typically costs little in hard dollars, often can be costly in terms of time devoted to it, as its very hands on and time intensive.

When you think of the range of skills and expertise needed to carry out marketing today, it’s pretty daunting for a small organization with a few people who have to wear many hats and may be generalists rather than specialists.

3.    What is your mantra for successfully running a profitable small business?

Stay on top of your numbers.  Know exactly how much you have to sell each week in order to hit your sales goals – and measure it weekly.  Monthly or quarterly isn’t enough because you may not have time to react if sales fall seriously off track.  And keep close tabs on expenses and receivables.

Also, it helps to have a cash flow budget, especially if you are in a business where customers tend to pay slow (e.g., 60 – 90 days or more).  Tracking sales isn’t enough if you aren’t getting paid right away for those sales – you have to know what your available cash level is at all times.

There’s nothing like sitting down with a cup of coffee and your books to set your priorities straight.

Register for the GrowSmartBusiness Webinar at www.growsmartbusiness.com/webinar.

Find out YOUR marketing and finance score by taking the survey – your results will be benchmarked against the Small Business Success Index.