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Posts Tagged ‘Google’


Complete Guide to Google+ for Business

March 5th, 2012 ::

Search engine giant Google just may have created a contender for social media giant Facebook. Since its launch last year, Google+ has seen tremendous growth as a communications hub, and now the  social network is quickly becoming a smart hangout for businesses, too. In this article, I’ll show you how to make Google+ work for you.  

Why Google+ Matters

Unless you have been living under a rock, you know Google+ is getting tons of buzz. But why does it matter, from a business point of view?

With over 90 million users so far and a growing effect on search, Google+ is gaining ground quickly. Through page creation, businesses can establish a presence on the network and develop relationships with clients and prospects on several different levels. There are the typical social network interactions such as commenting, sharing photos, and endorsing the brand (+1), but it is the Hangouts feature that sets Google+ apart from its competitors.

With Hangouts, companies can engage with fans and prospects through video conference calls. So, you can make the same face-to-face connections online that you do in real life through this video chat feature.

As I mentioned, Google+ is changing the search landscape as well. Google is learning whose opinions you value most and what content you really care about by studying your interactions on Google+. This information will create a more targeted search experience, yielding more useful search results.

Also, Google’s version of the tweet or share button, the +1 button, will determine how you show up in search results and get traffic. The buttons appear in search results and can be embedded into your website or blog. I’ll explain more about how to use the +1 button next.

Using the +1 Button on Your Blog

According to HubSpot, websites using the +1 button get 3.5 times the Google+ visits. Social sharing buttons make it easy for visitors to share your content on social media sites, so don’t forget to incorporate them into your blog’s marketing strategy.

The +1 button has its own promotion factor built in, which can encourage visitors to click through to your content. Each +1 is like a vote for that content, so users can see how many people have found it useful before they ever click through. All the +1’s next to your content tell visitors that what you have to offer is valuable and that they should check it out.

On the other hand, people love to be the first one to discover something new and share it with their friends. According to Dan Zarella, there is a powerful “first post” effect that causes people to seek out content they can be the first to share. Add +1 buttons to your blog to present many opportunities for people to share your content with others.

Segmenting With Circles

Besides the Hangouts feature, Google+ sets itself apart by allowing users to segment their network into circles. We all understand that, while our networks are full of friends, family, acquaintances, and work colleagues, we many only want a select group of people to see certain posts and photos. That’s where circles come in.

Circles come in handy for businesses when you want to communicate specific information to a select group of people. For instance, you may want to share different content with people based on your association with them and their needs. So, you can create circles for current customers, prospects, employees, industry colleagues, competitors, and more. Effective communications are highly targeted to the audience, and Google+ circles help you organize and target your audience appropriately.

Google+ Best Practices

Finally, I’m going to share some best practices for using Google+ for business, offered by Hubspot’s Maggie Georgieva. Try these out to take advantage of Google+’s enormous communications potential.

1.  Encourage sharing - For your content to become viral on Google+, it must be shared. Encourage people to share your content by asking them to. Just like asking for re-tweets on Twitter, you can increase the number of shares on Google+ by requesting them every time you post a message, photo or link.

2.  Use recommended links - Google+ users have the option to add recommended links under the About tab of their page. Use this space to promote new blog articles and lead generation offers to drive traffic and increase leads.

3.  Share plenty of photos - Individual photos, rather than entire albums of images (as is often the case on Facebook) are shared in large volume on Google+. Add visual interest and a viral component by sharing engaging images on a regular basis. Think outside the box; graphs and charts are images as well, so you don’t have to stick with pictures only.

4.  Analyze your Google+ efforts - Use referral traffic data from plus.Google.com to determine which methods are working for you on Google+. It is always important to study analytics to show whether your efforts are increasing traffic and generating leads, and Google+ marketing is no exception.

Image courtesy of Technorati

Who Were the Major Social Media Players of 2011?

January 26th, 2012 ::

Major Social Media Players

From social media IPO activity to the entrance of several upstarts, the U.S. social networking market is strong – and exciting.  comScore recently released its report, “It’s a Social World: Top 10 Need-to-Knows About Social Networking and Where It’s Headed,” an in-depth look at the global social networking market.  Here are some highlights from the U.S. market:

Facebook on top

It’s no surprise that Facebook is still the top U.S. social networking site, boasting 166 million unique visitors in November.  And, how much time are we really spending on Facebook?  The average user spent 6.6 hours in November, up 37 percent in the past year.

We’re number two!

LinkedIn and Twitter have been vying for the number two spot in audience size for a while now.  Twitter took second place in November with 35.4 million unique visitors, only slightly ahead of LinkedIn with 35 million unique visitors.

MySpace still alive and kicking

Even though we don’t hear much about MySpace these days, the network is still holding its own.  MySpace is currently in fourth place with 25 million unique visitors; however, its audience has declined steadily over the past two years.

Upstarts worth mentioning

Three newish social networks are gaining prominence – and audience members – while introducing fresh engagement tactics.  Tumblr has increased its U.S. visits by 131 percent since November 2010, to 15.9 million.  Tumblr is also winning points for engagement and is second only to Facebook, as its average user spends 2.4 hours on the site each month.

Google+ has gotten plenty of attention this year, and it got plenty of traffic, too.  In November, the site received 15.2 million unique visits, just behind Tumblr.  What’s really exciting about Google+ is its future:  its integration with other Google products make it an important one to watch in 2012.

Finally, Pinterest, which I recently wrote about, deserves kudos for its quick rise in the social networking ranks.  Since May 2011, Pinterest has soared from 418,000 unique visitors to nearly 4.9 million in November.  Its engagement rates are impressive, too, with the average visitor spending nearly an hour and a half on the site each month.  Add to that the fact that users spend more than 15 minutes on Pinterest per visit, making the site third in consumer engagement.

Even though Facebook currently remains the clear leader in the U.S. social networking market, there is plenty of room for other players to shake up the industry with new innovations.  2012 looks to be equally exciting on the social media front, so be sure to watch for emerging trends.

Image courtesy of creative design agency Arrae

Will Google+ Become a Social Media Powerhouse?

January 19th, 2012 ::

Google+ vs Facebook

Since the launch of Google+ last year, Google’s answer to Facebook has gotten its share of buzz.  According to Google+ for Dummies author Jesse Stay, Google+  is positioned well to do everything it has promised to do, and more – to become a true social media powerhouse.  Here’s why:

Total Google Integration

The +1 button has penetrated the web, and we are just seeing the tip of the integration iceberg.  Google is working to integrate its social network across all its products, even going so far as to kill off products that aren’t Google+ friendly.  Those products that are capable of cross-integration are getting tweaked to perform well with the social media platform.  Even Google’s flagship product, its search engine, has joined Team Google+.  Now, you can even see what your friends have +1′d in your Google search results.

Sharp Focus on the Product

According to Stay, the entire Google team is sharply focused on developing and improving Google+, including its integration into existing Google products, as I mentioned above.  Google is releasing new features every week, each one adding up to the summation of a social media game changer.  As more time and resources are invested into Google+, it’s clear that the company is putting lots of eggs into this basket.  This focus and investment bodes well for the future of Google+.

Fueled by Facebook Competition

Once Google+ was fully launched and steadily growing its user base, Facebook must have looked back and caught a glimpse of the new kid on the block gaining ground–and threatening its market share.  Needless to say, the two have been in fierce competition ever since.  This competition is benefiting the consumer, as each network tries to one-up the other, making rapid improvements to both products.  Google+ is benefitting from this early-stage competition, as it gets the opportunity to work out any kinks as soon as possible.

Tighter Niche Marketing Capabilities

With the addition of Google+ Pages, marketers have new opportunities for communicating with customers on social media.  They can separate audiences into circles and target messages to specific circles only, creating unparalleled custom communications in social media.  Google+ is offering marketers what has often alluded Facebook–increased privacy and personalization for their social media marketing campaigns.

Primed for Mobile

Google+’s position as a major player in mobile might be the most convincing reason the social network is here to stay.  Google owns Android, which will create powerful synergy between Google+ and mobile capabilities.  According to Stay, soon Google+ will likely be integrated into the operating system of all Androids, making it a native feature of any Android-powered device.  Users will have access to enormous sharing capabilities by default.

For example, when you take a photo with your phone, you could very easily share it on Google+.  Also, you could organize your contact list into circles, and all Google+’s location-sharing features will be native to your device.  Simply put, Google’s relationship with Android guarantees that wherever you go, Google+ will help you share your life with everyone in your circles.

Are you using Google+ for business?  What advantages do you find that make the network worth investing in for a long-term social media strategy?

Image courtesy of creative design agency Arrae

How to Use Keywords to Improve Your Blog’s Search Results

December 12th, 2011 ::

Keywords

If you have never thought to use keyword research as a way to improve the visibility of your blog posts, think again.

Whenever we search for information online, what do we do?  We do a Google (or Bing, or Yahoo) search.  It makes sense, then, that if you want your blog to get found and read (and shared and commented on), you should include the keywords people are currently using in their searches.

For instance, I just did a search for web video templates for another blog post I was writing.  Not only did I find companies that offer templates, but I found plenty of blog posts, articles, and videos about web videos in general and web video templates specifically in the search results.

Now, the term “web video” is a very broad keyword search term and is therefore pretty competitive.  Whether you are a management consultant, graphic designer, plumber, or attorney, you’ll run into the same problem: broad keywords won’t help you get found because they are used so often.

You need to do 2 things to find better keywords: 1.) get more specific and find less competitive keywords, and 2.) hone in on those keywords that could generate huge traffic.

Let’s use an attorney as our example, because I know a bunch of super fun and very capabile attorneys who must compete in this very broad category.

Our attorney specializes in employment law; specifically litigating discrimination cases.  He is writing a series of blog posts about employment law that are aimed at small businesses.

Using Market Samurai (you can download a free trial version that is good for 2 weeks), I searched “employment law” and got 47 million results.  This blog post, though, is a guide for small businesses – that gets 15.2 million results –that focuses on racial disrimination – that gets just under 3.5 million results.

So you see, the more our attorney focused on keywords specific to this particular blog post, the better the chance his blog post will be found online.

To really take advantage of search engine optimization, our attorney needs to use those keywords in the title of his post, in subheadings in the body of his post, in the text itself (of course!), and in the image tags.

Try it yourself and see if it helps your blog posts generate more traffic!

Image courtesy of creative design agency Arrae.

Inbound Marketing and Online Advertising: Just-Released Stats and What They Mean for Your Business

August 5th, 2011 ::
This entry is part 2 of 2 in the series Inbound Marketing

MoneyI recently downloaded the just published “The Marketing Data Box,” and I found the information super useful for decisions related to online marketing.  In this, the first of a two-part series, we’ll look at data on inbound marketing and online advertising; in the second, we’ll look at video marketing and mobile advertising.

So, where should you be spending your marketing dollars?  Let’s begin by looking at the big picture.  When it comes to marketing online, B2B and B2C businesses use:

  • Websites: 88%
  • Email: 84%
  • Social media: 66%
  • Paid search: 50%
  • Banner ads: 41%

If you are still relying on traditional marketing channels like direct mail and print ads because you think that online marketing is too costly, consider these numbers:

In 2011, the average cost per lead for outbound marketing was $373, while inbound was $143.

The least expensive inbound channels are blogs, social media and SEO, so if you are using those, you are likely spending your time and money well.

The most expensive?  Paid search (PPC).  (The most expensive source of leads overall, by the way, is trade shows.)

Don’t count out paid search, though, because it is still less expensive than traditional marketing or advertising.   If you want to try it, use these numbers to help you decide where to spend your online ad dollars:

Google’s Ad Network reaches 93.1% of Americans online, followed by Yahoo Network Plus with an 85.5% reach, AOL Advertising with 85% and Yahoo Sites with 84.5%.  Facebook.com crossed into the top 10 for the first time in January 2011 with a 72.3% reach.

So if you had to choose between advertising on Google and advertising on Facebook, you’ll need to know the demographics of your target market.

According to Gallup, men (42%) are about as likely as women (45%) to have a Facebook page. However, men (63%) are 12.5% more likely than women (56%) to say they visit Google in a given week. Overall, 40% more U.S. adults say they use Google in a typical week (60%) than have a Facebook page (43%).

“The Marketing Data Box” is a quarterly series published by Watershed Publishing’s Data Insights, based on HubSpot’s data and using graphics supplied by MarketingCharts.com. 

Image by Flickr user epSos.de (Creative Commons)

Beyond Gmail: Super Useful (and Free) Google Products for Your Business

May 18th, 2011 ::

You are probably familiar with a few of Google’s business tools, like Analytics,  AdWords, and Docs.  If you write a blog, you probably turn to Google Images for great photos to add to your blog posts, and chances are you also use Google Reader to organize the various blogs and news sites you like to read.

Go beyond these tools to include the 6 super useful – and also free – tools that are listed below.

1. Increase traffic to your site with WebMaster Central

WebMaster Central gives you an in-depth look at your website via Google’s eyes and your audience’s clicks.  You’ll be able to see how Google crawls, indexes and ranks your site, and you’ll get important information on how many people found your site in search results and clicked on it.  If people link their site to yours, you’ll be able to see that, too.

2. Connect your business with local customers using Google Places

When you set up an account on Google Places for your business, you’ll be able to add photos, videos, and special promotions to engage with new and repeat customers and convince them to choose you. You can also respond to reviews your customers have written and learn more about the keywords they use when they conduct a search, as well as where on the Internet they’re coming from.

3. Increase product visibility with Google Merchant Center

To help your products get found more easily, you can upload product data to Google and make it available to Google Product Search.  Product information can be used in AdWords campaigns, and you can use Google Commerce Search to drive traffic to, and improve the shopping experience on, your online store.

4. Increase online sales with Google Checkout

Google Checkout provides a fast, secure checkout process to help you increase sales and reduce cart abandonment rates. According to Google, Checkout users convert 40 percent more shoppers, and their Payment Guarantee protects 98 percent of Checkout orders.

5. Convert more visitors with Google Website Optimizer

Make sure your website is optimized for content and design using Google’s Website Optimizer, which will test your site for keywords, easy of navigation, load time, and more.  Their analysis will allow you to tweak your content so you can improve your search ranking and conversion rates.

6. Collaborate with team members using Google Cloud Connect

Making collaborating on and editing Microsoft Word documents, PowerPoint presentations, and Excel worksheets much easier using Google Cloud Connect for Microsoft.  Cloud Connect allows simultaneous editing, revision history, and synchronization of offline editing.

Did I miss any Google tools you like to use for your business?  If so, share them in the comments section below!

Image by Flickr user Creativity 103 (Creative Commons)

Small Biz Resource Tip: Personal Block List (by Google)

February 24th, 2011 ::

 

Personal Block List (by Google)

In an attempt to strengthen search results (and weed out content farms and other low-quality sites) Google wants your (the user’s) help. By installing the Personal Block List (by Google), Google Chrome users will be able to delete the offending websites from any further of your searches. Plus, the information goes back to Google as a blocked site. Google will study this user feedback and make adjustments to their search results. If you want to see the blocked sites, you can always “unblock” them at any time. You won’t, however, see if others have blocked the sites, nor will the tool work in other browsers. But it is a start on weeding out the sites that exist solely to hits with popular search terms.

Small Biz Resource Tip: The Official Google Blog

February 14th, 2011 ::

 

The Official Google Blog

Did you know the almighty search engine Google also has its own blog? If you’re wondering what the search giant will come up with next, you might want to check out their blog which delves deeper into Google products and services and includes posts from Googlers in the know. With about 178.7 million unique visitors, 200 million users per day and 193 million people using Gmail, keeping up with Google can be a business necessity. The latest blog discussions include what Google is doing for businesses trying to go mobile and improvements to their Google shopping search. Too busy to check in every day? Sign up to get posts sent to your inbox daily.

10 Cost Effective Ways to Market Your Business, Part 2

July 14th, 2010 ::

In my previous blog post, 10 Cost Effective Ways to Market Your Business, Part 1, I shared 5 tips for marketing that require little more than time.  I learned all of this valuable information I’m now sharing with you in a webinar (of the same name) sponsored by the American Marketing Association.  In fact, the webinar was so packed with great information that it’s taking me two blog posts to share everything.  Without further ado, here are tips 5 through 1.

5. Tap Into the Power of Google

The omniscient, omnipresent Google has some great tools you can use to strengthen your marketing efforts.  Look up the hot topics of the day via Google Trends.  Is there something being discussed that you can address in your promotions?   Use Google Insights to find out what key terms are being searched for the most; apply your findings to your SEO efforts.

4. Database Driven Email Marketing

When I hear the word database, I am almost immediately lulled to sleep.  For me, the word “database” means boring (too closely related to, gag, math), but in the case of email marketing, it means clever.  Instead of always looking for new customers, tap into the relationship you already have with your existing customers by using your CMS (customer management system) as the basis for a plan to upsell and/or cross sell to them.

3. It’s An Offer You Can’t Refuse

Never underestimate the alluring power of a limited offer. It could be exclusive to select customers, available for a limited time, include a special feature, or a sneak peek at a new product or service a week ahead of the official launch date.   

2.  Is Your Signature Working For You?

If the signature in your email messages does not include your website address, phone number, title, and links to your blog and social media profiles, go fix it.

And the #1 most cost-effective way to market your business:

Interact with your customers!

Yes, it’s a no-brainer, but are you doing it?  Solicit feedback on a continual basis via a virtual suggestion box and short surveys.  Build loyalty with contests, promotions, and events and case studies.  Co-present a webinar or seminar with a partner or customer.  And be sure your company’s phone number is prominently placed on your website!  No one can call if you if they can’t find your number!