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Posts Tagged ‘linchpins’


Linchpins, Part II: Don’t Wait for Permission

April 25th, 2011 ::

These inspirational tales are plucked from a Seth Godin ebook, Insubordinate: Linchpins Everywhere You Look, Vol. 1 (the book jacket for Linchpin is to the left).  In case you are unfamiliar with Seth Godin and/or his term linchpins: Linchpins are the people who make a difference, who ship, who do, who disrupt—in a good way.  As Seth likes to say, “Go!  Make something happen.”

You can read my first post on three linchpins who turned business on its head here.  This post is about three people who didn’t wait for someone to tell them to do something—they just went out and did it.

Chip Conley

Chip runs the largest chain of independent hotels in California and is a successful author.  Seth met Chip in business school a few days after classes began.  Chip left Seth a handwritten note in Seth’s mailbox that said he heard Seth was an interesting guy, and would Seth be interested in joining his brainstorming group?

They met every Tuesday that year, along with three other people, to spend five hours brainstorming new business ideas. “If you had been in that situation, first week of business school, would you have taken the time and initiative to set up a group like this? For the five of us, it transformed our entire business school curriculum and experience. It was literally life changing. And it was easy to do.”

The takeaway: Initiative is a rare skill, and thus a valuable one. No one told Chip to do this. No one gave him authority or permission. He just did it.

Jacqueline Novogratz

Jacqueline Novogratz is a true visionary, someone who saw what was needed and set out to create it.

She founded Acumen Fund, “a groundbreaking nonprofit that invests in entrepreneurs in the developing world. These companies end up employing hundreds or thousands of people and make a profit by engaging the poorest people on earth in trade. ‘Trade, not aid’ creates a positive cycle, one that promises to cure deep-seated chasms of poverty.”

The takeaway: Like Chip, Jacqueline didn’t wait for permission; she just went out and did it.  It wasn’t guaranteed to work, but she took the risk, stuck with it and made it work.

Jay Levinson

If Jay’s name rings a bell, it’s because you know him as the author of Guerrilla Marketing, one of the most influential marketing books ever published.

Jay’s background is in advertising.  He knew how to write, he liked to write, so he took a few clients to pay the bills, and worked at becoming a writer.  Like Chip and Jacqueline, he didn’t wait for permission to do something, he just set out to do it.

After Guerrilla Marketing was published, it became a minor hit, so he worked to make it a major hit, and with Steve Lewers turned it into a series.

With a successful book under his belt, Jay was asked to speak and to co-author more books.  Jay isn’t a natural public speaker, but that didn’t stop him.  He decided to learn how to speak, and he got good at it.  He also created a platform that made it easy to find talented co-writers, so he could continue to write seminal business books.

The takeaway: Jay decided what his future would be, and he made it real.

Linchpins, Part I: Turn Business on Its Head

April 21st, 2011 ::

These inspirational tales are plucked from a Seth Godin ebook that I downloaded late last year, Insubordinate: Linchpins Everywhere You Look, Vol. 1 (the book cover for Linchpin is to the left–different book!).

If you’re not familiar with the term linchpins, Seth defines them as the people who make a difference, who ship, who do, who disrupt—in a good way.  Here are three of them:

David Seuss

Seth’s first boss was David Seuss at Spinnaker Software, the company that created the first generation of educational computer games.

David was a linchpin because he was driven by apparent risk, which, as Seth explains, is “when you launch stuff quickly, challenge the status quo, play with packaging or pricing or distribution, and do it with abandon.  It’s not actual risk, because in a fast-moving market, the risky thing to do is to play it safe.”

Because they didn’t play it safe, Spinnaker made a lot of mistakes, but they were also very successful and were constantly moving forward at a hundred miles an hour.  VCs and Harvard invested $10 million in Spinnaker Software.

The takeaway: As Seth asks, if you were a VC, would you have invested in David, who was always pushing to ship, or “a calm, polite, spreadsheet-following, numbers-cruncher?”

Steve Dennis

Seth’s first business partner was Steve.  They were unintentional business partners, because the tiny—and failing—college student-run business that hired them couldn’t decide if they liked Steve or Seth better, so they hired both.

Steve was not a risk-taker, but he knew “how to balance the facts and figures of reality with the upsides and options of dreams.” They ended up launching a new business every 10 days; at one point, they employed about 10 percent of the student body.

The takeaway: Don’t do what most people do, which is to use facts and numbers to create and amplify fear.  Turn it around and use facts to make dreams happen.

Lisa Gansky

How’s this for an impressive resume: Along with Tim O’Reilly and Dale Dougherty, Lisa Gansky co-developed the first commercial website (GNN), acquired one of the first search engines (Webcrawler), and then helped sell both to AOL back in that company’s heyday.

There’s more, but what is really impressive about Lisa, in Seth’s view, is that she so thoroughly “understands the power of connection and leadership and humanity.” During what was supposed to be a 30-minute meeting to discuss working together on a promotion, Seth and Lisa ended up spending four hours planning the first million-dollar promotion on the internet (this was in 1996 or 1997).  It was a huge success.

The takeaway: Instead of treating the meeting like one more sales call, Lisa used the meeting to produce something remarkable.

“What happens when you do that over and over again?” Seth asks.

“What will you do during your next sales call?”

Image Courtesy: Seth Godin