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Posts Tagged ‘messaging’


How to Kill Your Business, Or Lead Generation Gone Awry

April 29th, 2010 ::

During this past month, we, the Network Solutions bloggers, have been relentlessly driving home the fact that inbound marketing is vital to any business.  The whole point of inbound marketing is to continuously drive leads so that your sales funnel, and by extension, your back account, is always full.

So, I have to ask: Once you get those leads, what are you doing with them?  This is where you say, “I’m talking to them via email, Facebook, and Twitter and answering their questions. I’m also gently feeding them our value proposition while finding out what their needs are.  As a result, I’m converting them to new business.”

But if you’re not saying that, what’s going on?  It can be easy to focus so intently on the needs of your current clients that you forget about cultivating potential clients.  If you want to kill your business, here’s what to do:

  1. Ignore comments and messages on social media. You already make time every day to reply to email, so set aside additional time to answer direct messages on Facebook and Twitter and reply to comments left on your blog.
  2. Only market your business sporadically. To keep a steady flow of potential customers coming in the door, so to speak, you have to be consistent in your marketing efforts.  That means setting up an online ad program, making sales calls and going to networking events even when you’re really busy, and so on.
  3. Send out newsletters and blog posts randomly. As stated above, you have to be consistent.  Publish your newsletter and blog at regular intervals.  Your newsletter should go out at the same time every month and your blog posts should be published on the same day(s) every week.
  4. Don’t bother with a mission statement. You need to know what problem(s) you solve for your clients, so potential clients will instantly understand why they need your product or service.  You also need to have a concise elevator speech so you can quickly answer the oft-asked question, “What is it your company does?”
  5. Confuse people once they’re on your website. Is your company’s mission statement front and center on your home page?  Is your website easy to navigate?  Do you make it easy for people to reach you by phone and email?  Are the benefits of your product(s) and/or service(s) clearly stated?   If people have to search for any of this information, kiss them goodbye.  They’re busy, and they’re not going to bother.
  6. Keep messaging inconsistent. Use the same language, industry terms, tone of voice, and style in all of your messaging, including on your website and in your marketing materials, newsletter, and blog.
  7. Un-brand yourself. Not only does your messaging need to be consistent, so does your look.  If your company looks sloppy and disorganized, potential clients might think your work is, too.  Find a graphic designer you like, and use them for everything: logo, stationery, business cards, website, brochures, etc.