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Posts Tagged ‘photos’


5 Social Media Crimes to Avoid

July 26th, 2011 ::

HandcuffsGiven the prevalent use of social media among professionals, small businesses, huge corporations, and everyone in between, it still surprises me that five social media crimes are continually being committed.

The funny part is that all of these crimes totally ignore the fact that social networking is social.  Communicating on LinkedIn, Facebook, and Twitter is no different than talking to someone in person, on the phone, via text, or through email; it’s just a new platform for doing so.

OK, time to get up on my soapbox.  In no particular order, here are the five social media crimes you need to avoid commiting:

1. Sending LinkedIn invitations without personalizing the message

“I would like to add you to my professional network on LinkedIn.”  Great, but why?  And also, please remind me where we’ve met if we’re not super good buddies.  Throw in something you remember me mentioning for extra brownie points.  But basically, don’t be so lazy you can’t take 30 seconds to compose a short note to me.  It smacks of sloppiness.

2. Sending LinkedIn invitations to total strangers

If I had a dollar for every invitation I’ve received from complete and total strangers (who also always commit Crime #1), I could go to a very nice restaurant for dinner tonight.  Doing this is akin to walking up to someone on the street who you’ve never met and asking them to be your friend.  It’s weird.

Instead, go through our mutual connections and request an introduction from someone we both know.  Or, for Pete’s sake, take 30 seconds to write me a personal note and explain why you want to be connected with me.

When I get one of these invites, I reply very nicely with something like this: “I am so sorry, but your name doesn’t ring a bell.  Have we met?”  Then I go scream into a pillow.

3. Using Twitter like it’s a megaphone

By now, I can spot the Twitter spammers: They’re the ones who have 10,000 followers and three tweets.  But when I get a notification that someone is now following me on Twitter, I generally check out their feed to see what they’re tweeting, if they’re retweeting, if they’re mentioning other people and companies in their tweets, and if they’re having conversations with others.

If you are not doing any of this and are just using Twitter like a megaphone to push out your own content and tweet your own ideas, I have zero interest in following you back.

4. Locking your Twitter account

Will someone please explain to me why it’s OK to restrict your Twitter account so only select people can see it?  Doesn’t that defeat the purpose of Twitter? A few times a week, I get followed by people with locked Twitter accounts.  I have to then ask their permission to follow them back.  Not very social, is it?  Why don’t they just hang up a velvet rope around their account and hire a big burly bouncer while they’re at it?

5. Not sharing photos or videos on Facebook

Facebook is a very visual medium.  If all you do is update your status with text, you are boring, and by extension, so are your brand and company and products and services.  I like fun people and companies, as I am sure you do too.  I don’t want to work with boring people, and if I think you’re boring, I won’t work with you.

Any other social media crimes that you want to add to the list?  Leave a comment below!

Image courtesy of Flickr user Vectorportal (Creative Commons)

9 Ways to Not Suck at Facebook

March 28th, 2011 ::

Happy fingersI hate Facebook so much that today is the first day I’ve been on it for, like, 3 weeks.  I have a community manager, so I don’t need to worry too much about it, but still…I feel like I can’t make the time for it, even on a personal level.  (Did I miss it?  Not at all!)

However, I am sick of sucking at Facebook, so though I may loathe it, I also want to be good at it.  I want a happy little community of smiling faces, just like in the photo.  So, as part of my ongoing education, I just skimmed a great new eBook from HubSpot called Facebook Page Marketing.  (See my other post for examples of 5 companies that are using Facebook creatively—and to great effect.)

Now, we already know lots of basics about Facebook: engage, push out interesting and useful content, have a personality, blah, blah, blah.  Those aren’t being repeated below.  Instead, I want to share 9 common sense things I learned in the eBook that are easy to overlook—or that you might not have thought of in the first place.

1. Use the Wall to build a sense of community with your fans. Interact with them in non-promotional ways.

2. If you want to grow your fan base, try using ads.

3. The number one reason people become fans is to take advantage of promotional offers.

4. Post on the weekends and in the mornings if you want more engagement on your page.  Optimal posting frequency is about every other day (yes, this surprised me too!).

5. Experiment with different types of content—videos, photos, video blogs, etc.—to figure out what engages your fans.

6. If you really want to generate conversation, one of the most popular topics on Facebook is…Facebook.

7. Create custom landing tabs that allow people to subscribe to your email list or include a call-to-action.

8. People become fans of a brand for 3 reasons:

  1. The brand directly invited them through their email or on their website
  2. They saw an ad
  3. They were referred by a friend to take advantage of a promotional offer

9. Find your customers on Facebook by taking advantage of their ad platform.  You don’t actually have to launch an ad, but go through the process.  Because their ads are highly targeted, the process will allow you to learn how many people fit your target demographic.

Image by Flickr user peyri (Creative Commons)