Loading

Grow Smart Business


teaserInfographic
Close

Search Articles



Posts Tagged ‘small business’


What the New American Household Means to Your Business

March 27th, 2013 ::

By Rieva Lesonsky

How are the demographics of U.S. households changing—and what does it mean to your small business? SmartBlog on Leadership recently rounded up some data from the U.S. Census that paints a picture of the new makeup of the “average” American household. Here’s some of what they found:

Husband and Wife on the Decline: The traditional, husband-and-wife household is on the decline. In 2000, 51.7% of households were husband and wife; that went down to 48.4% in 2010. While the percentage decreased, the sheer number increased: In 2000, there were 54.5 million husband/wife households and in 2010, there were 56.5 million. One area where husband/wife households tend to dominate is near military bases.

While the percentage of husband/wife households shrank, the percentage and number of unmarried, opposite-sex partners rose from 4.8 million (4.6 percent of all households) in 2000 to 7.7 million (5.9 percent of all households) in 2010.

Non-family Households on the Rise: Correspondingly, the number of non-family households (people living together who are not related and not married) increased. As of 2010, 33.6% of U.S. households were identified as non-family.

Solo Households Increase: Most non-family households are made up of people living alone. The percentage of single-person households rose from 25.8 percent (27.2 million people) in 2000 to 26.7 percent (31.2 million people) in 2010. One-person households exist in all parts of the country—not just in the urban areas that you might expect. There are two key demographic segments that make up a large percentage of the one-person households, and they’re pretty much polar opposites. The first is young, well-educated singles who are starting their professional careers; they tend to live in large urban areas. The second is older retirees, who are frequently living in rented apartments or subsidized housing.

Multi-generational Households Surge: The percentage of multi-generational households (defined has having three or more generations of relatives living together) has also grown, from 3.7% of households in 2000 to 4.4% in 2010. This is partly due to economic hard times and the difficulty of finding affordable housing, but also due to the growth of the immigrant population.  The Census Bureau says multi-generational households are most commonly found in areas with a lot of new immigrants or where a lot of children are born to single mothers. Hawaii, California and Texas have the highest percentage of multigenerational households, partly because these areas have a large immigrant and minority population.

What do these trends mean to your business? If your products or services, or the way you market them, are tailored to traditional, two-parent households, it may be time to shake things up—or get left behind as America’s average household continues to change.

Image by Flickr user Images of Money (Creative Commons)

 

Web.com Small Business Toolkit: Zite 2.0 (Digital Magazine App)

March 26th, 2013 ::

Zite 2.0

We told you about Zite one year ago when digital magazine apps seemed to be surging in popularity by gathering top stories of interest to readers based on their interests and delivering them in one attractive dashboard. The demise of one major player has not stopped Zite from revamping their iPad app in their new 2.0 version and offering thousands more topics, a new look and an “intelligent discovery machine” that learns your likes and dislikes as you use it so that it retrieves more relevant content results as time goes on. Also helpful: Zite 2.0 is now integrated with Facebook so the app can provide content suggestions based on your history in the social network.

Healthy Technology Is More Important than Healthy Employees for Today’s Small Businesses

March 26th, 2013 ::

By Maria Valdez Haubrich

How important is technology to today’s small business? So important, according to the recently released Brother Small Business Survey from Brother International Corp., that 75 percent of small business owners say a crashed computer disrupts their business more than a sick employee.

Although small business owners rely on technology to keep their businesses productive, they also find it difficult to manage their technology. Some 86 percent say that in the past year, they had a situation where malfunctioning office equipment hindered their business’s productivity. And two-thirds (66 percent) of small business owners admit they’re “frequently” overwhelmed by the amount of technology options available to help them run their businesses.

Technology is so crucial to smooth functioning of a business that nearly one-third (31 percent) of small business owners say they’d gladly give up a week’s worth of vacation if it could ensure they’d never suffer a tech malfunction in their business again.

While small business owners are still cautious about spending, they recognize the value of technology. Slightly more than half (52 percent) say it’s important to invest in their business to gain an edge over competitors. When they do invest, the most common area to spend on is technology-related capital investments such as software, mobile apps and cloud computing services. The next most popular investments, machinery and facilities, were far behind at 21 and 20 percent respectively.

Speaking of cloud computing, small business owners are still not widely embracing this technology, perhaps due to confusion about how it can help their businesses. Only 28 percent of small business owners say they fully understand what cloud computing is, while 42 percent do not use it at all. (That means a lot of entrepreneurs are using it without fully understanding it).

What are entrepreneurs using cloud computing for? About one-third (35 percent) use it only for data storage; 21 percent use it for document management, and 17 percent use it for business applications such as customer relations management, accounting and human resources.

Image by Flickr user Ell Brown (Creative Commons)

Web.com Small Business Toolkit: Pinterest Web Analytics (Web Analyzer)

March 25th, 2013 ::

Pinterest Web Analytics

If you’ve been waiting to see if Pinterest would catch on in the social media world, you really shouldn’t wait any longer. Especially if your target audience is women. Women make up 80 percent of Pinterest users and since women make 85 percent of all consumer purchases, you don’t want to miss out on all these eyes seeing information about your business. Now, Pinterest is offering Web Analytics so you can measure how well your Pinterest business account is performing. Be sure to set up your Pinterest account as a business account and then sign up for Pinterest Web Analytics. You’ll find out how many people are pinning from your website, seeing your pins and clicking on your content. Plus, pick a specific timeframe to see how your numbers trend over time.

Hot Market: Indie Women

March 25th, 2013 ::

By Rieva Lesonsky

When you think of marketing to women, do you think of moms? Then you’re missing out on a huge and profitable target market of “indie women.” Age 27 and up, these single women are living without partners or kids, and pack a disproportionate amount of spending wallop, as MediaPost reports.

Currently, indie women account for 31 million or about one-third of all U.S. women over 18, and their numbers are increasing: There will be a projected 50 million indie women by 2035. What do you need to know about this powerful market?

Indie women have higher incomes than the average woman and spend $1 trillion each year, including:

  • $22 billion on vehicles (that’s five times more than “indie men” spend)
  • $20 billion on entertainment
  • $50 billion on food

Indie women watch more television than average women and are multi-screen users, meaning they frequently accompany TV-watching with a “second screen” such as the tablet, laptop or smartphone.

Indie woman are highly socially engaged online. They are 6 percent more likely than average women to  rely on online ratings and reviews, 12 percent more likely to report that friends and family routinely ask them for advice on health and nutrition advice, and 10 percent more likely to say they are frequently the first among their friends to purchase from a new brand or store.

Indie women are professional: They hold 59 percent of masters’ degrees and 52 percent of managerial positions.

What should you do to reach indie women?

  • Use social media. These women are key influencers and brand advocates, so engaging with them on social media can drive your success.
  • Treat them with respect. Indie women are successful on their own terms, so make sure your marketing reflects the fact that they’re happy with their lives and making their own decisions.
  • Know where they’re spending. Indie women are more likely to dine out, entertain at home and spend money on home décor and apparel than the average woman, making these potentially lucrative areas for your business to focus on.

NBCUniversal Integrated Media began studying the indie woman because this group does a lot of discretionary spending, but is not yet widely researched in demographic studies, making it an undiscovered marketing opportunity. You can learn more about this demographic by watching NBCUniversal’s Integrated Media group’s film about indie women here.

Image by Flickr user EpSos.de (Creative Commons)

Web.com Small Business Toolkit: Ninja Standing Desk (Ergonomic Desk)

March 22nd, 2013 ::

Ninja Standing Desk

Standing desks are a growing trend in many workplaces because they help you avoid the health risks involved with sitting all day while building strength and fitness. If you want to try the trend, but aren’t sure about standing for eight hours at a stretch, check out the Ninja Standing Desk. The Ninja Standing Desk is the first portable sit-and-stand desk. It weighs just under 5 pounds and can be stored away in a bag the size of a laptop. The desk can be hung on a door, wall or cubicle, and by adding a third shelf, you can make the desk accessible for sitting, too.

What Do Female Breadwinners Mean for Your Business?

March 22nd, 2013 ::

By Rieva Lesonsky

Are you trying to target women with your marketing message? Then you’d better be aware of a demographic that’s grown in power since the Great Recession took hold: breadwinning wives.

The Great Recession was dubbed a “mancession” by some due to the large numbers of men who lost their jobs. As a result, more women found themselves the main breadwinners of the family. But an end to the recession hasn’t meant an end to the trend, reports Marketing Daily.  In fact, research by Kristin Smith, a research assistant professor of sociology at the University of New Hampshire, shows that the rise of the female breadwinner could be a permanent change.

Smith analyzed earnings data from the U.S. Census Bureau and found that in 2007 (pre-recession), wives with jobs outside the home accounted for 44 percent of total family earnings. Between 2008 to 2009, that percentage climbed to 46–the biggest single-year gain in 23 years. In 2010 and 2011, it was at 47. Overall, from 1988 to 2011, wives’ share of earnings rose by 9 percent while husbands’ share dropped by 9 percent.

Women were more likely to contribute a higher percentage of the paycheck if they were married to men with a lower level of education. For instance, women whose husbands had a high school degree or below contributed 51 percent of total family earnings in 2011. Women whose husbands had a college degree contributed 42 percent.

During the recession (December 2007 – January 2010 in this study), America lost 8.7 million jobs, with most of them in construction, manufacturing and other male-dominated industries. At its peak in October 2009, men’s unemployment reached 11.2 percent while women’s was 8.7 percent.

Smith believes that the trend toward female breadwinners will not only continue, but strengthen even as the economy improves. Why? She believes families will still need to make up for lost time and restore diminished retirement accounts and savings. As a result, more women will stay in the work force. Smith’s report did not take into account emotional factors like fears and worry sparked by the recession; if you consider those factors, the staying power of the female breadwinner seems even more ensured.

What does this trend mean to you?

  • If your product or service has traditionally been marketed to the “head of the household” or breadwinner, keep in mind that role may have changed. You may need to tailor your message to suit women or both men and women.
  • Since women typically earn less than men even in the same jobs, female-breadwinner households will have tighter budgets. Reach out to them with marketing messages about value, savings and smart shopping.
  • If both spouses are working, time will be at a premium, so one way you can justify higher prices is by focusing on how your product or service saves precious time that can be better spent on more important things, like relaxation or family.

Image by Flickr user DonkeyHotey (Creative Commons)

Web.com Small Business Toolkit: Brother Digital Color HL-3000 Printers (Color Printers)

March 21st, 2013 ::

Brother Digital Color HL-3000 Printers

Sometimes color just says it better. But if ever you take your documents to be printed in color you know how high the price per copy can be. Printing your documents in-house can save you as much as 60 percent, but is it worth the cost of investing in a big, professional color printer? If your small business wants to look like a big business, check out the new digital color printers from Brother. For under $300, Brother’s new series of digital color printers give you professional-grade color documents fast, with resolution up to 600 x 2400 dpi.

Retailers Play Wait-and-See Game With Mobile Payments

March 21st, 2013 ::

By Maria Valdez Haubrich

Has your small business already adopted a mobile payment processing option such as Square? Are you scared about the technology issues mobile payments present? Or are you eagerly waiting to see what kinds of mobile payments your customers demand? If your answer is “all of the above,” you fit right in with the predominant attitudes in the retail industry.

When it comes to mobile payments, it seems the retail industry is stuck in the middle—believing that mobile payments will be key to success in the very near future, but worried about implementation and concerned about choosing a solution that will keep customers happy. In fact, a new report on mobile payments from RSR Research says “uncertainty” about mobile payment technology was a top business challenge for 76 percent of retailers polled.

 

Overall, retailers are bullish on mobile payments. Even though just 1 percent say that mobile payments are currently the dominant form of payment in their business, almost 1 in 5 (19 percent) believe mobile payments will be their dominant form of payment in three years. The smaller retailers were more likely to believe mobile payment would be important to them. These retailers currently take most of their payments in cash, the use of which they believe will shrink as mobile options grow. (Retailers also think that debit cards will become increasingly important, while credit cards will be less so.)

Where are retailers looking for the mobile payment options of tomorrow? They’re not counting on traditional payment services providers to develop these solutions. Instead, they expect Google, PayPal and other consumer technology companies to take the lead in this arena. In fact, 63 percent say that traditional payment services providers are actually impeding progress toward mobile payments becoming ubiquitous. Many of them also expressed concerns about what types of fees such providers would charge for mobile payments.

Retailers are also following the lead of consumers. Many are waiting to see if rapid consumer adoption of smartphones for browsing and shopping will translate into similar adoption of smartphone payment technologies and “digital wallets.” Retailers are wary of taking a wrong step, and very concerned about the customer experience. More than half (51 percent) say that a consolidated, cross-channel payment processing service is crucial to their adoption.

Overall, the RSR report paints a picture of retailers poised and ready to jump on mobile payments, but hanging back until payment provider options shake out and a clear winner emerges.

Image by Flickr user Ron Bennetts (Creative Commons)

Web.com Small Business Toolkit: Infocaptor Bubble My Page (SEO Tool)

March 20th, 2013 ::

Infocaptor

If you’re having a hard time figuring out whether your SEO strategy is working and you’re struggling to make sense of your website analytics, sometimes it helps if you can visualize the data. Infocaptor’s Bubble My Page scans your website for word content and coverts the keywords into a bubble word cloud so you can see what words you’ve used often on any given page of your website. (Only the first 100,000 bytes are read from any page.) The tool is useful to help you keep on target when writing content for your site by providing an easy way to visualize whether you’re sticking to your keywords and topics.