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Posts Tagged ‘Technology’


Web.com Small Business Toolkit: BizShark (Search Tool)

March 8th, 2013 ::

BizShark

Finding business contacts online can feel like looking for a needle in a haystack, but Bizshark makes it easy. BizShark is a new B2B search platform that targets small businesses by offering an affordable way to search for contacts without a bunch of complex analytics. The BizShark database has roughly 40 million business contacts and more than 14 million company listings, and is searchable by individual and company name as well as by email address. The easy-to-read contact profiles include title, department, phone number and email information. Additional features include company revenue estimates and built-in company directories by department and geographical location.

 

Web.com Small Business Toolkit: Ontraport (Customer Relationship Management)

March 7th, 2013 ::

Ontraport

So many tasks to do and so many software programs handling them all, if only there were a way to combine it all into one easy technology. Ontraport wants to be your solution by tackling the challenge with an integrated business and marketing automation platform including content management, sophisticated lead tracking, social media scheduling, marketing analyzing data, online payments, billing and more. A new interface and workflow tool is easy to navigate even for the non-technically inclined.

And if you have to leave a task in the middle, you can bookmark your progress so you can get back to the task when you’re free.

 

Web.com Small Business Toolkit: TheSwizzle.com (Email Organizer)

March 6th, 2013 ::

TheSwizzle.com

Signing up for all those newsletters seemed like a good idea at the time, but now your inbox is out of control, and important business emails are getting lost in the deluge. Sound familiar? TheSwizzle.com can help by scanning your mailbox for newsletters, deals, offers and other commercial emails. Then Swizzle lets you unsubscribe and delete unwanted emails, move them to a daily digest (a separate folder you can check later), or just leave them alone. Finally, set up a time to have your daily digest delivered to your inbox. It’s that easy and then you have a new, cleaner inbox. You can even set up a schedule to scan your email on a regular basis so it never gets out of control again.

 

5 Key Digital Trends That Matter to Your Business

March 6th, 2013 ::

By Rieva Lesonsky

How will smartphones, tablets, social media and other digital trends affect the way you interact with your customers, market your business to consumers and sell your products and services in the coming year? comScore’s new 2013 U.S. Digital Future in Focus report took a closer look at what trends will influence business in 2013 and beyond. Here’s what the study found:

  1. Social media matures: Social networking in the U.S. is still dominated by Facebook; consumers spent 5 out of every 6 minutes spent online on social media. In addition to Facebook, which is maturing by focusing on new ways to monetize, smaller social media players making waves in 2013 will include LinkedIn, Yelp, Zynga, Groupon, Twitter, Tumblr, Pinterest and Instagram (which is now part of Facebook).
  2. Search flattens out: Although Google is still the strong leader in search engines, Bing gained some ground in 2012. That was also the year when more and more searches began taking place on mobile platforms, signaling a possible flattening of the desktop search market.
  3. Online video matures: comScore says the U.S. online video market is beginning to mature in terms of consumption, but still has a ways to go in terms of monetization. There is more demand for online video advertising space than there is inventory available, so comScore believes this advertising channel will continue to grow, and will become better at precisely targeting viewers.
  4. Smartphone and tablets gain traction: In 2012, smartphones finally surpassed 50 percent market penetration, and Android phones surpassed 50 percent of the smartphone market. Tablet use also surged; as of December 2012, some 52.4 million Americans owned tablets.
  5. Ecommerce and mcommerce grow: Despite continued economic uncertainty, retail ecommerce grew in 2012, outpacing the growth of brick-and-mortar retail by fourfold. Overall, U.S. retail and travel-related ecommerce rose 13 percent from 2011 to 2012, reaching $289 billion. In addition, mcommerce is starting to emerge, with comScore estimating that mcommerce transactions (both on smartphones and tablets) accounted for approximately 11 percent of ecommerce sales.

Is your business taking advantage of trends in social media, mobile device use, online video viewing and online commerce? If not, 2013 is the year to make your move. You can learn more about all of these trends by downloading a free copy of the 2013 U.S. Digital Future in Focusreport.

Image by Flickr user Mike Licht, NotionsCapital.com (Creative Commons)

Web.com Small Business Toolkit: Google Hangouts (Videoconferencing)

March 5th, 2013 ::

Google Hangouts

Before you plop down a lot of money for a fancy videoconferencing system, check out what Google is doing with Google Hangouts. Your clients might already be subscribed to Skype, but there’s a good chance they are familiar with Google (since 80 percent of the world uses Google as a search engine and there are over 425 million Gmail users). Google Hangouts is an easy, free videoconferencing solution for up to 10 people. You can also share files with conference participants by using Google Drive. Finally, download the Google+ mobile app to videoconference from your smartphone.

 

Web.com Small Business Toolkit: ZipBridge (Conference Calling Solution)

March 1st, 2013 ::

ZipBridge

If you’re looking for an easy conferencing solution without all the call-in numbers and passcodes usually required, check out ZipBridge. Usually conference calls involve the same set of people, so ZipBridge makes it easy to call the group all at once. Make the call spontaneously, call at a predetermined time, or send everyone a text message telling them when they need to be available. The smartphone app makes dialing easy from anywhere, so that in an urgent situation, you can connect to the people you need immediately. Prices start at $249 per year for 10 members per calling group.

 

Web.com Small Business Toolkit: Geeks on Site (IT Solution)

February 28th, 2013 ::

Geeks on Site

One of the things entrepreneurs miss the most when they start their own businesses is the convenience of on-site computer support. Many startups end up losing valuable time and money when computers crash or information is lost due to a computer error. Geeks On Site wants to be your go-to solution for all your IT problems. Geeks on Site offers online and on-site computer repair as well as help with wireless networks, data recovery, software installation, router configuration and more. On-site service is available in most states; rates vary from flat fees to hourly and block rates and monthly subscriptions.

Web.com Small Business Toolkit: ParkerMap (Parking App)

February 26th, 2013 ::

ParkerMap

More often than not, customers will look up a business’s website to do price comparisons, check store hours or even to get directions and figure out where to park. You can make the latter easy for them by adding the free ParkerMap app to your website. ParkerMap lets visitors know where on- and off-street parking is available near your business in real time. Visitors can also find out rates, hours and other policy information about the parking locations. Simply enter in your business’s location, choose a map size, embed your special code on your site and you’re done.

Etailers Rejoice: Ecommerce Spending Hits New Records

February 26th, 2013 ::

By Maria Valdez Haubrich

You know that ecommerce spending is growing—but did you know by just how much? In 2012, online shopping in the U.S. grew by 15 percent compared to 2011, reports comScore’s recently released full-year 2012 data. This was the strongest annual growth rate since back before the recession began. Overall, U.S. online shoppers spent $186.2 billion in 2012.

In the fourth quarter of 2012 alone (which includes the holiday shopping season), ecommerce sales grew by 14 percent year over year, reaching approximately $56.78 billion. ComScore had originally forecast a higher growth rate for 2012 ecommerce holiday sales, but last-minute consumer worries about the “fiscal cliff” appear to have had some effect on dampening online holiday sales just a bit.

Of course, the fourth-quarter sales are still nothing to complain about. Fourth-quarter 2012 was the first quarter ever that online sales hit $50 billion. It was also the thirteenth consecutive quarter of positive year-over-year growth and the ninth consecutive quarter of double-digit growth.

What kinds of products contributed the most to the growth in ecommerce sales? The strongest areas (those where online sales increased by at least 15 percent year over year) were digital content and subscriptions, consumer electronics, toys and hobby-related items, apparel and accessories, and books and magazines. So while digital content still leads the way (not surprisingly), most major retail areas are well-represented.

Overall, the number of U.S. ecommerce buyers rose by 6 percent, showing that more consumers are more comfortable buying online. In addition, the average spending per buyer rose by 8 percent.

All told, U.S. online spending accounted for 10 percent of total U.S. retail spending last year (excluding spending on food, gas and automotive). That makes 2012 the first time that U.S. ecommerce spending has hit double digits.

While comScore hasn’t yet made a projection as to 2013 ecommerce spending, the report says that as long as the lower-than-expected fourth-quarter 2012 sales were just a temporary setback, rather than a foreshadowing of decreasing economic confidence among consumers, 2013 is highly likely to see strong growth as well.

Image by Flickr user SamahR (Creative Commons)

 

 

Web.com Small Business Toolkit: OrderAhead (Customer Service App)

February 25th, 2013 ::

OrderAhead

Here’s a tool that can add to your business’s bottom line and makes preorders a no-brainer. OrderAhead is a mobile app that allows consumers to place and pay for orders from their phones or computers and then pick them up at a designated time. For your customers, it saves time and makes shopping more convenient. For your business, it eliminates some of the hassle of preordering. The orders are placed and paid for through OrderAhead (which takes a 7.9 percent commission on each order). Customer orders are then faxed to your business and you receive your check from the company weekly. You still get the chance to interact face to face with your customers when they pick up their order.