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Posts Tagged ‘video’


Why Haul Videos Are Hot—and How They Can Help Your Business

September 14th, 2012 ::

By Rieva Lesonsky

Have you ever seen a haul video? If not (and you’re not a teenage girl), don’t feel bad. Haul videos are amateur videos where young women (for the most part) sit in front of the camera and show off their recent clothing, accessories or cosmetics purchases, describing each item in detail and talking about the brand and where they got it.

Kind of like those “unboxing” videos that show people’s hands as they unpack their new iPhones, iPads or flatscreen TVs and describe the parts as they’re taking them out of the box, the appeal of haul videos is hard for me to understand (and I love to shop). But for the teens and young women who are their target audience, they’ve been spreading like wildfire for a couple years now.

The Pittsburgh Post-Gazette is one of several media outlets that have recently reported on the trend of haul videos. According to stats cited by the Post-Gazette, surveys by Google and digital research firm Compete found that four in 10 of shoppers who watched haul videos said they visited stores or retail websites as a result. What’s more, 28 percent of those who use online video to look at clothing spent over $500 on apparel in the past six months. Finally, younger users (18 to 34) were over twice as likely as older consumers to use video when deciding where to make purchases, the study found.

How can a small apparel or cosmetics manufacturer, accessories designer or clothing or beauty retailer profit from haul videos? Unlike big retailers such as Forever 21, Sephora and Macy’s, you’re unlikely to accidentally benefit from a raft of customers putting your products up on their haul videos and driving other customers to your store in a craze to buy the same items. Here are some ideas:

1)    Create a YouTube channel for your business and encourage your customers to post videos about products they’ve bought from you.

2)    Get more posts by holding a contest or offering some small reward (such as a discount coupon or gift with purchase) for those who post videos.

3)    Use analytics software to track mentions of your products or store and see where they come from. If you can track them to haul videos, see if you can link to the videos on your website, promote them on social media or otherwise spread the word.

Some companies send their products to popular haul bloggers (you can find them on YouTube) asking them to review the products. So far, though, this trend is still in its infancy, since part of the appeal of haul videos is the amateur nature.

Overall, the best advice on haul videos is to keep an eye on them and watch as they develop—because your customers surely are.

Image by Flickr user egonzalesmarquez (Creative Commons)

How to Increase Sales With Your Blog

August 7th, 2012 ::

money

While blogs are often used to share industry or company information, build credibility, and create a community, they aren’t often thought of as a sales tool, when, in fact, they are a great way to generate leads and increase sales. Marcus Sheridan recently shared 4 clever ideas for using your blog as a sales tool in a fantastic article on Social Media Examiner.  Here are the takeaways from that article:

Success Stories

When you blog about your successful projects with clients or within your own business, don’t just toot your own horn. Share the important lessons you learned or tips on products, services, or trade secrets you used to achieve success.  By doing so, you will demonstrate your expertise in two ways – and inspire others to work with you.

Video

Yes, a video is a great way to engage your audience and share information – and you know why?  Because people like to interact with other people, and video is the best way to do that virtually.  A short video in your blog is an effective way for your potential customers to get to know you and for you to build trust with them.

Call to Action

If a major change occurs within your industry – for example, a new law or regulation or revolutionary product – don’t just blog about it; offer to help your customers learn more about that impending change and successfully integrate it into their business operations.  You could offer a free consultation, webinar, or new service or product with a temporary discount.

Comparisons

People love to comparison shop, whether it’s for a car, an airline ticket or a plumber.  Take advantage of that natural tendency by writing blog posts that compare your product or service to others’.  When someone types in a search term comparing the two, your blog post should pop up in the search results.

Have you successfully used your blog to sell your product or service?  What works best for you?  Share your story below!

Image courtesy of ScientificAmerican.com

Beyond Social Media: 6 Digital Trends to Keep Your Eye On

August 6th, 2012 ::

Trends

While social media is often cited as the most important element to add to your marketing strategy, it is only one piece of the marketing pie, a marketing pie whose main ingredients are engagement and personal interaction.  Here are 6 other digital trends I have observed that all small business owners need to keep their eyes on – plus tips on how to take advantage of them.

1. Videos, Games and Apps

Blog posts, ebooks and how-to guides are incredibly important to your content strategy, but branded videos, games and apps do far more to pull in your audience.

Tip: Start with a 60-second, personable “explainer” video on your home page, and work your way up to a game or app as your budget allows.

2. Mobile Sharing

Location-based services are becoming more focused on actions, such as a “like” or sharing a link, than on check-ins.

Tip: Tweak your offers to include links to your social media accounts and website, where users can receive exclusive offers – and be pulled into your community.

3. Content Everywhere

With the use of tablets, smartphones and e-readers proliferating, so too is the consumption of video, podcasts, social media, games, ebooks, etc.

Tip: Diversify your content creation to include short videos and podcasts you create on your computer using the built-in camera – and stay active on social media (you knew I was going to mention that eventually!).

4. Mobile Optimization

Tablets and smartphones are increasingly the preferred way to access the Internet  and consume all types of content.

Tip: Develop a mobile site and offer the most popular content – optimized for mobile – on that site.

5. Advertising 2.0

I’m not talking about advertising online, but rather advertising masquerading as fun and engaging online and offline activities, such as viral videos, events and sponsorships.

Tip: Sponsorships aren’t just for Fortune 500 companies.  Find a local event to get involved with, and build your customer base by interacting with people in person at the event.

6. Mobile Sales

Mobile devices aren’t just being used for email and Internet access – they are also being used for online purchases.

Tip: Use geolocation to offer real-time deals, and make sure your ecommerce site is optimized for mobile.

What other trends have you tried out as part of your online or offline marketing strategy?  Share your experience below!

Image courtesy of claireburdett.com

Social Media Small Business Success Stories: Part 1

February 14th, 2012 ::
This entry is part 2 of 2 in the series Social Media Success Stories

Social Media Success Stories Part 1

I’m a firm believer in benchmarking to learn new skills and to tweak my knowledge base.  Studying what other successful marketers have done well, and avoiding others’ mistakes, is an efficient way to gain a competitive edge.  Here are eight social media small business success stories, broken into two articles, to inspire and to teach:

Success Story 1:  Take a quick visit to The Prospecting Expert’s social media sites, and you will find our first example of social media success.  The Prospecting Expert, founded by Steve Kloyda, is a B2B consulting firm to help sales professionals refine their prospecting skills.  Here are the tactics in Kloyda’s bag of social media marketing tricks:

  • Kloyda has made impressive use of video and podcasts to expand his social reach and convey information in an clear and interesting way.  Does your content translate to these media?
  • His social media channels share consistent branding, though use of Kloyda’s photo and logo across all platforms.  Clean up your own image by checking your platforms for consistency.
  • Kloyda’s content is mobile through the offering of an iPhone app directly on his site.  While custom apps may be expensive, they offer considerable value for on-the-go customers.

Success Story 2:  Click on over to Coconut Bliss, an organic dessert company whose products became well known through social media marketing.  Here is what Coconut Bliss does to make everyone scream for their ice cream:

  • The company shares fun experiences of customers eating their ice cream to show the brand’s friendly personality and delicious products.  Does anyone on your staff know how to take great photos?  Invest in a camera, and share photos across all your social media platforms.
  • Coconut Bliss gets fans engaged by running promotions and contests exclusively on social media.  Consider launching your own contest to grow and excite your fan base.

Success Story 3:  JamaicansMusic is an online music channel and quite the social media success story.  Using their social media savvy, the company grew their fans to 1.5 million in only four months!  Here’s what they do best:

  • JamaicansMusic keeps fans coming back for more by offering contests, free music and games to encourage Facebook fans to revisit their page and share it with friends.  What can you do to encourage repeat visits to your own page?
  • Visitors to JamaicansMusic’s website know instantly that the company is social because there are three opportunities – right on the home page – to connect socially.  Are you sending enough social signals and providing plenty of opportunities to connect?

Success Story 4:  You don’t have to be a large company, or even one with multiple employees, to be a social media success.  Ana White, a self-described “homemaker” who is really a carpenter, runs a website that empowers women to take on carpentry projects.  White has over 51,000 Facebook fans who enjoy her DIY furniture projects.  Here are her smart and simple tactics:

  • White publishes free how-to guides for building furniture, and she asks fans to post pictures of their finished pieces.  Fans enjoy sharing with each other, and White understands that this sharing provides great user-generated content.  How can you get your own community involved in the content creation process?
  • White has created a community and tended to it without overshadowing it.  She comments on roughly half of her fans’ posts, and she doesn’t post all that often.  However, her fans constantly post and answer questions for each other because the community has been set up for real communication.  What can you do to take your own Facebook communications from one-way to a place of real community?

Next up: More inspiring stories in Part 2!

Image courtesy of creative design agency Arrae

6 Surefire Ways to Improve Online Marketing via Your Website

December 6th, 2011 ::

6 surefire ways to improve online marketing via your website

Websites, white papers and blogs – there are plenty of sources out there for improving your online marketing strategy.  They range from simple (set up a website) to complex (put together a fully integrated social media marketing program that uses Facebook, Twitter, LinkedIn  and Foursquare to promote your business).

Let’s keep it basic, though, and focus on 6 things you can do to improve your website:

1. Create clear and concise website content.

This is something I write about a lot.  Be clear about the value you offer customers with straightforward, clean Web copy that focuses on benefits, not features, and avoids fluffy descriptions.  Simply list what you do and how you successfully solve your customers’ problems.

To ensure it really is clear, ask friends and family who are not in your industry to read it.  If everyone quickly grasps what your company does, great job!  If not, try again or ask them for suggestions on improving the copy.

2. Add video.

One of the best ways to engage your prospective customers is by including a video that introduces your product or service in a quick and easy-to-understand format.  You can make one yourself (just do a quick search for Web video templates) or outsource it to a graphic designer.  Just make sure your video does not auto-play when a visitor first lands on your website.

3. Stay focused.

Keep your website content tightly focused on the benefits of your products or services.  Do not expound at length on your background or why you started your company, or continually repeat yourself, a common mistake.  Save all thought leadership for your blog, social media sites or your website’s resource center.

4. Go mobile.

If you have an app that can be used on mobile devices, like smartphones and tablets, let customers know on your home page – and link to the app on the App Store, Android Marketplace, Blackberry App World or the Windows Marketplace to make it easy for them to find and download it. Mobility is a major selling point for everyone who is busy, so this is a great way to grab their attention.

5. Tout free trials or demos.

If you offer free trials or demos of your product or service, don’t bury it in your website.  Make that a visible, primary call to action on your home and contact us pages.  I love it when companies turn those calls to action into big buttons so you can’t miss them.

6. Make signing up easy.

Help your buyers get started with your products or services right away by allowing them to sign up easily on your “home” and “contact us” pages, or by walking them through the steps they need to take to get going.

Do some – or all – of these things, and more of your website visitors will call or email you – and turn into potential customers.

Image courtesy of creative design agency Arrae

5 Website Mistakes to Avoid – and How to Fix Them

October 11th, 2011 ::

Because I write and edit website content on a regular basis, I am constantly running into common mistakes that everyone – small businesses, high-tech startups and well-established mid-sized companies – regularly makes.  Here are the top five I see most often, along with how to fix them:

1. Keywords mushed into the content

When I write website content, I add the keywords a company wants to use for SEO once the content has been approved.  I simply replace words and terms that are already there with the ones that the search engines will reward, but I always, always, always focus on readability.

If you just mush as many keywords as you can into the content with no thought about keeping the flow natural and sentences readable, you will make the content so hard to read that it’ll actually end up sounding fake and forced.

2. The “About Us” page is not about you

The About Us page should delve deeply into your company and go beyond what you do, rather than regurgitating the benefits and features of your products and services.  What is your philosophy? How do you do what you do?  How are you different from competitors?

You also want to briefly introduce the people who matter – the founders, the company leadership, your advisors.  Their bios should be short and friendly.  List their role at the company and a brief background that illustrates their expertise and experience.  I also like to include some personal stuff to make them more approachable and “real.”

3. Auto-play audio or video

When you arrive at a website for the first time, do you like to be accosted by auto-play audio and video?  Me neither.  The worst is when you can’t even find the “stop” button and you have to scramble to turn down the volume.

Think carefully about adding an auto-play feature, as it is basically the equivalent of a salesperson who won’t shut up glomming onto you as soon as you walk through the door.  No one likes to have something forced on them. Add your audio or video, but give your site visitors the option of listening to or watching it.

4. Hard-to-find contact info

There is no reason your contact information should be hidden.  If you have a home office, get a post office box, but you should have your mailing address, phone number and email visibly displayed on your site.

5. Confusing site navigation

It should be super easy for your website visitors to not only find what they are looking for on you site, but also find their way back to where they started.  Leave breadcrumbs scattered around by hyperlinking your logo to the home page and adding a home page button on each page.  But also make sure that when they enter your services or products sections, it is easy for them to start their search over again.

Image by Flickr user Paul Downey (Creative Commons)

10 Social Media and Marketing Resolutions for 2011

December 31st, 2010 ::

Number 10The word “resolution” is heard so often around the beginning of each year it’s become almost meaningless. They are half-heartedly made and quickly forgotten.  These resolutions are different, though.  They’re ones you do want to make, and with that whole fresh-new-clean-slate feeling that comes with a new year, now is as good a time as any to implement some of them.

Your 10 social media and marketing resolutions for 2011, in no specific order:

Use a social media dashboard.  I love Hootsuite, but TweetDeck and Seesmic are also super popular.  It doesn’t matter which you use, though, just pick one so you can better manage Twitter, Facebook, and the other social media platforms you use.

Get active on LinkedIn. Finish filling out your profile and keep it updated.  Go through your business cards and connect with the people you really want to keep in touch with.  Link your Twitter account to your LinkedIn account so the blog posts and other useful information you post on Twitter is seen by your network.  Answer questions via LinkedIn Answers.  And the list goes on.

Create a custom landing page for Facebook. I used Hy.ly, which is free and really easy to use (read more about it here).  A custom landing page is a memorable way to welcome new people and give them a reason to “like” you.

Join conversations on Twitter.  I know you know social media is supposed to be used for engagement.  But you probably don’t take full advantage of Twitter to build a community and start discussions, do you?   (Don’t feel bad, I don’t either, so this really is one of my resolutions.)  Search for hashtags (#) of terms you use and want to talk about.  Pull up the list of tweets that use those hashtags and jump into the conversation (just use the hashtag in your tweets).

Add calls to action to your website. To convert your Web visitors into leads, add prominent messages on your website that offer something of value.  It could be a white paper, free consultation, eBook, or special discount for new clients.   The call to action can be a button or link; the person will click on it and get redirected to a form where you’ll gather their contact information before sending them what you promised.

Add video to your website.  Search engines love videos, so by adding one to your website, you will greatly improve your chances of being easily found during an online search.  The video need not be long, but it should be fun, engaging, and professionally produced.

Start blogging already! You know you should blog, so start.  Make sure your blog is integrated into your website (in other words, it looks like another page of your website).  Put together an editorial schedule of what you’d like to write about.  You don’t need to publish every day, but at least twice a week is preferable, and your blog posts need not be long, just full of useful info.

Analyze your website.  Check Google Analytics and Website Grader on a regular basis so you know how you’re doing: what pages people visit the most, what information they download from your site, how long they stay on your site, what blog posts generate a lot of traffic, etc.  Use this information to improve your marketing and social media efforts.

Optimize your website.  Stop procrastinating and hire an expert to optimize your website so search engines can find you.  Not all SEO “experts” are created equal, so ask around to find someone with the experience and methods to get you the results you want.

Repurpose content.  Reuse the content you have already written for other purposes.  Turn blog posts on a certain subject into an eBook.  Use short articles you have written for your newsletter for your blog.  Break down a white paper into a few blog posts.

Good luck!  And Happy New Year!

Image by Flickr user draml (Creative Commons)

Lunch with Entrepreneurs – Episode #1 – Gourab Nanda of MyBusinessAssistant.com

June 26th, 2009 ::

This is the inaugural episode of a new video series called “Lunch with Entrepreneurs” where we interview interesting entrepreneurs over good food at great restaurants. In this episode, we talk with Gourab Nanda of MyBusinessAssistant.com who has put together quite a solid service offering for small businesses looking for great solutions without all the overhead and being charged for services they don’t use.

We met at New York J&P Pizza in Mt. Airy MD which is a great small business and is legendary in the area for its New York style pizza. I had a chance to ask him why he started his business, what MyBusinessAssistant does and what advice he can offer fellow entrepreneurs. It is good stuff I invite you to watch this quick 5 minute interview.

[Run Time 5:00]