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Posts Tagged ‘Videos’


5 Social Media Crimes to Avoid

July 26th, 2011 ::

HandcuffsGiven the prevalent use of social media among professionals, small businesses, huge corporations, and everyone in between, it still surprises me that five social media crimes are continually being committed.

The funny part is that all of these crimes totally ignore the fact that social networking is social.  Communicating on LinkedIn, Facebook, and Twitter is no different than talking to someone in person, on the phone, via text, or through email; it’s just a new platform for doing so.

OK, time to get up on my soapbox.  In no particular order, here are the five social media crimes you need to avoid commiting:

1. Sending LinkedIn invitations without personalizing the message

“I would like to add you to my professional network on LinkedIn.”  Great, but why?  And also, please remind me where we’ve met if we’re not super good buddies.  Throw in something you remember me mentioning for extra brownie points.  But basically, don’t be so lazy you can’t take 30 seconds to compose a short note to me.  It smacks of sloppiness.

2. Sending LinkedIn invitations to total strangers

If I had a dollar for every invitation I’ve received from complete and total strangers (who also always commit Crime #1), I could go to a very nice restaurant for dinner tonight.  Doing this is akin to walking up to someone on the street who you’ve never met and asking them to be your friend.  It’s weird.

Instead, go through our mutual connections and request an introduction from someone we both know.  Or, for Pete’s sake, take 30 seconds to write me a personal note and explain why you want to be connected with me.

When I get one of these invites, I reply very nicely with something like this: “I am so sorry, but your name doesn’t ring a bell.  Have we met?”  Then I go scream into a pillow.

3. Using Twitter like it’s a megaphone

By now, I can spot the Twitter spammers: They’re the ones who have 10,000 followers and three tweets.  But when I get a notification that someone is now following me on Twitter, I generally check out their feed to see what they’re tweeting, if they’re retweeting, if they’re mentioning other people and companies in their tweets, and if they’re having conversations with others.

If you are not doing any of this and are just using Twitter like a megaphone to push out your own content and tweet your own ideas, I have zero interest in following you back.

4. Locking your Twitter account

Will someone please explain to me why it’s OK to restrict your Twitter account so only select people can see it?  Doesn’t that defeat the purpose of Twitter? A few times a week, I get followed by people with locked Twitter accounts.  I have to then ask their permission to follow them back.  Not very social, is it?  Why don’t they just hang up a velvet rope around their account and hire a big burly bouncer while they’re at it?

5. Not sharing photos or videos on Facebook

Facebook is a very visual medium.  If all you do is update your status with text, you are boring, and by extension, so are your brand and company and products and services.  I like fun people and companies, as I am sure you do too.  I don’t want to work with boring people, and if I think you’re boring, I won’t work with you.

Any other social media crimes that you want to add to the list?  Leave a comment below!

Image courtesy of Flickr user Vectorportal (Creative Commons)

9 Ways to Not Suck at Facebook

March 28th, 2011 ::

Happy fingersI hate Facebook so much that today is the first day I’ve been on it for, like, 3 weeks.  I have a community manager, so I don’t need to worry too much about it, but still…I feel like I can’t make the time for it, even on a personal level.  (Did I miss it?  Not at all!)

However, I am sick of sucking at Facebook, so though I may loathe it, I also want to be good at it.  I want a happy little community of smiling faces, just like in the photo.  So, as part of my ongoing education, I just skimmed a great new eBook from HubSpot called Facebook Page Marketing.  (See my other post for examples of 5 companies that are using Facebook creatively—and to great effect.)

Now, we already know lots of basics about Facebook: engage, push out interesting and useful content, have a personality, blah, blah, blah.  Those aren’t being repeated below.  Instead, I want to share 9 common sense things I learned in the eBook that are easy to overlook—or that you might not have thought of in the first place.

1. Use the Wall to build a sense of community with your fans. Interact with them in non-promotional ways.

2. If you want to grow your fan base, try using ads.

3. The number one reason people become fans is to take advantage of promotional offers.

4. Post on the weekends and in the mornings if you want more engagement on your page.  Optimal posting frequency is about every other day (yes, this surprised me too!).

5. Experiment with different types of content—videos, photos, video blogs, etc.—to figure out what engages your fans.

6. If you really want to generate conversation, one of the most popular topics on Facebook is…Facebook.

7. Create custom landing tabs that allow people to subscribe to your email list or include a call-to-action.

8. People become fans of a brand for 3 reasons:

  1. The brand directly invited them through their email or on their website
  2. They saw an ad
  3. They were referred by a friend to take advantage of a promotional offer

9. Find your customers on Facebook by taking advantage of their ad platform.  You don’t actually have to launch an ad, but go through the process.  Because their ads are highly targeted, the process will allow you to learn how many people fit your target demographic.

Image by Flickr user peyri (Creative Commons)

Small Biz Resource Tips: mybrainshark

March 14th, 2011 ::

mybrainshark

Your Web marketing guy tells you to do it. Your competitors are doing it. Your employees are requesting it. If you’re not doing online video presentations, you’re missing out on a great learning and sales tool. With mybrainshark, small businesses can create, narrate, share and track on-demand multimedia presentations for a variety of uses such as promoting a business, sharing expertise, raising awareness or teaching a seminar. You can even insert survey questions, collect feedback and analyze data. Oh, did we mention, it’s free? Just enter your email address and you’re registered.

#GrowSmartBiz Video: Effective Use of the WashBizJournal – Alex Orfinger

October 1st, 2009 ::

Alex Orfinger, Publisher of the Washington Business Journal was our MC for the event and was very entertaining. He kept the audience going throughout the day and on top of that gave a great 10 minute overview of using the WBJ. Check out the video below:

#GrowSmartBiz Video : Panel 4: Integrating Traditional Marketing with Social Media

September 30th, 2009 ::

On the last panel of the day, Jill Foster moderated a great group of social media experts.

For a detailed write up, check out Ken’s live blogging coverage OR watch the video of the panel below.

Terri Holley, Creative Blog Solutions

Terri Holley, MS CPCC, is the owner and founder of Creative Blog Solutions. As one of the premier social media strategists on the Internet, Ms.Holley helps small businesses harness the power of social media so they can generate more leads, retain existing customers, and create additional streams of revenue. Her clients include profit and non-profit organizations throughout the United States. To maximize results and ensure a return on investment, Terri aligns business objectives with social media solutions while taking into consideration the needs and resources of the small business owner.

Terri brings a broad range of knowledge and experience to social media and online marketing. A proud graduate from the world-renowned Coaches Training Institute, Terri views social media marketing through the prism of strengthening customer relationships. By emphasizing the relationship factor that drives social media, Terri helps small businesses develop online marketing tools that attract a community of enthusiasts around their brand, products and services.

In addition to running Creative Blog Solutions, Terri currently authors two blogs, both of which have excellent search engine rankings and substantial traffic. Her blogs have received extensive press coverage and have several inbound links from prominent sites on the Internet.

Danilo Bogdanovic, Loudoun Scene

Danilo Bogdanovic is a full time Real Estate Consultant/REALTOR® with Market Advantage Real Estate, LLC in Northern Virginia and owner/author of LoudounScene.com andLoudounForeclosures.com. He has been successfully utilizing social media and technology in his business model since October 2006. Approximately 75 percent of his business is generated from his online and social media efforts, which include blogs, Facebook, and Twitter, among others.

Danilo’s local real estate blogs are followed by editors of, and have led to features in, media and publications such as the Loudoun EasternerLeesburg TodayWJLA ABC7 News,Washington Business JournalWashington PostReutersUSA Today and The Economist. This credibility and exposure has helped increase his presence in the market place, which has led to increased business.

Brent Leary, Co-author of Barack 2.0 , Partner of CRM Essentials

Brent Leary is a CRM industry analyst, advisor, author, speaker and award winning blogger. He is co-founder and Partner of CRM Essentials LLC, an Atlanta-based CRM advisory firm covering tools and strategies for improving business relationships. Recognized by InsideCRM as one of 2007′s 25 most influential industry leaders, Brent also is a past recipient of CRM Magazine’s Most Influential Leader Award. He’s been quoted in several national business publications, including the Wall Street JournalNewsweek and Entrepreneur magazine.

In 2009 Brent co-authored Barack 2.0: Social Media Lessons for Small Business. He has written regular online columns for Inc. and Black Enterprise magazines, as well as for popular business sites including American Express OPEN Forum. Brent also hosts and produces the popular “Technology For Business $ake” Internet radio program. His popular blog can be found at BrentLeary.com. You can find him on Twitter at @brentleary.

Joanna Pineda, Matrix International Group, Inc.

Joanna Pineda is CEO and Chief Troublemaker of Matrix Group International, Inc., an interactive agency that helps companies, associations and non-profits develop and implement their online strategies. Matrix Group offers clients a mix of Web strategy, branding, design, multimedia, custom application development, content management, association management software, and mission-critical hosting solutions.

Joanna has worked with hundreds of organizations that appreciate her out of the box thinking aboutways to promote their businesses online, grow their membership, and streamline internal business processes. Joanna is a well-known tech leader in the DC area. She was named one of the most influential business women in the DC area by the Washington Business Journal, one of the top 100 techies by Washingtonian magazine, and one of the top CEOs by SmartCEO. She also serves on the Executive Board of DC Web Women.

In addition, Joanna is a well-known blogger. Through TheMatrixFiles.net, Joanna blogs about social media, leadership and marketing. She is also a contributor to WomenGrowBusiness.com.

Jill Foster, DC Media Makers

Jill Foster, co-founder of DCMedia Makers, teaches social media and serves as editor forWomenGrowBusiness.com, a Network Solutions community blog that brings together resources and success stories (humor too!) for women in small business. Fulfilling a ‘bucket list dream’ last year, she covered events at the Democratic National Convention ’08 using mobile media. And in May 2009, her mobile media project report which she co-produced won the Apps for Democracy Social Citizen Award in Washington, DC. Conversations regarding her work have appeared in the WashingtonianWashington PostGuardianUKIndy Star, and other media outlets; she enjoys participating in tech and entrepreneurship communities including DC Web Women and WomenWhoTech. She can be reached via twitter @jillfoster.