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Managing Advanced DNS Records

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CNAME Records (Host Aliases)

CNAME Records (Host Aliases)

Canonical Name (CNAME) records allow you to create alias names that correspond to existing Internet host records. CNAME records are helpful when pointing multiple domain names to the same host.

For example, the company Jim's Bikes, at, creates the host name for its European factory. The company wants to market specific branded addresses such as,, and The company can easily create new names for the same host by creating CNAME records for Scotland, Ireland, and Great Britain to the alias Europe.

When creating aliases:

·         Be careful in using CNAME records because only users highly familiar with DNS should attempt to use CNAMES. For example, you could create routing problems for all of your DNS information, including your website and email.

·         Understand that DNS updates will take up to 2 hours to take effect (updates may resolve more quickly at some locations than others because many name servers on the Internet retrieve updates at different times).

To update CNAME records

1.     Log in to Account Manger

2.     Within Account Manager, use the drop down under My Domain Names to choose the domain you’d like to manage and click the Go button

3.     In the green box, select Change Where Domain Points

4.     Select Advanced DNS

5.     Click the Continue button

6.     If the domain name was not previously pointed to Network Solutions® nameservers (DNS) you will receive a page with messaging regarding this change.  If you’d like to continue, click the Move Nameservers to Network Solutions® button

7.     In the Host Alias (CNAME Records) section, click Edit CNAME Records

8.     To add/edit CNAME records:

o    Enter or edit the alias name in the Alias text box

o    Select one of the two options, Refers to Host Name or Other Host

o    If you selected Refers to Host Name, select the host name from the drop-down box under the Host Name column

o    If you selected Other Host, enter or edit a name in the Other Host text field

o    Click Continue

9.     To delete CNAME records:

o    To the right of the CNAME record, select the check box under the Delete column

o    Click Continue

10.   Review the list of requested changes

11.   Click Continue