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Do I have to use pre-built forms that come with the tool or can I create my own form?

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The Website Builder Tool provides the option to build a custom form for your website. To add a custom form, go to the Page Editor tab in the Website Builder Tool and click on the Forms icon in the Page Elements menu. Choose the Blank form type and click Continue. Drag and drop form fields and customize the settings for each using the options in the Toolbox, Power Tools, and Properties menus. Once you are happy with the settings click Finish to display the form on your site. Make sure to click Publish to make these changes visible on the live version of your website.