(Pro Only)

The Pro-Ecommerce store allows you to offer eProducts to your customers.

Setting Up Your eProduct

For our Pro clients, creating eProducts is quick and easy.  A new Product Type field allows you to specify your new product as an eProduct.

Once you have selected  eProduct for your Product Type, a new section of the Edit Product Details screen appears.  This section allows you to upload your eProduct and specify the basic information about your product.  The various fields and options are explained below as well as a list of supported file types.

• eProduct File (Required) - Upload your eProduct using the New eProduct File field.  Please note that the file must not exceed 500MB in size.
• Stock Quantity - The amount of inventory for this product.  Select Limited by Number of License Keys Created to open the License Key Menu.  To create a license key for your eProduct, simply enter your desired alphanumeric string and click the arrow button.

• Downloads - Specify the number of times a customer can download your eProduct.
• Instructions - Specify instructions for using your eProducts.

Accessing your eProducts

There are three different payment options that work with eProduct files.  These are:

1. You use a real time gateway set to Authorize Only.
2. You use a real time payment gateway not set to Authorize Only
3. You use an offline payment method or one of the other additional payment options

For Payment Gateways Set to Authorize Only (Including Offline Payment Methods) ... options 1 & 3 above

When a customer places an order for an eProduct their order is placed into the Order Received status. Once you login to your store and verify the order and payment, you then  move the order to Payment Received status. Once moved to payment received the customer will receive an email with the link to download their eProduct. A link will also appear in the order editor of the mcp. Additionally if the customer created an account on your site they can login to their account and access the file there

For Payment Gateways Not Set to Authorize Only ... option 2 above

When a  customer places an order for an eProduct, their order is automatically placed into the Payment Received status. They will then see a link to their eProduct on the Order Confirmation page of checkout.  They can also login to their account to access the order (a link to the eProduct is placed on the Order Information screen.