The Get Started section covers

• Key Features and Benefits
• Log In To Your Account
• Navigating Account Manager
• Overview Pages and Detail Pages

Key Features and Benefits

Network Solutions® Account Manager offers maximum control and flexibility so that you can easily access your information and can manage your accounts and services.

This user guide more fully explains the functions that you can perform with Account Manager:

• Manage all accounts and services
• Update your user profile, account contacts, and billing information
• View and print billing history reports
• Sort, search, and manage multiple domain names
• Make global updates across multiple accounts
• Customize DNS settings by using DNS Manager – Advanced Tools
• Access the Network Solutions Web design and editing tool

Key term definitions include:

• User ID: A User ID is the unique name or number used during login to access all accounts associated with that User ID.
• Account: Domains and services under one account share the same Account Holder and billing information. Each account is associated with one Primary Contact/Account Holder (registrant), but can have multiple Account Administrative and Technical Contacts.

Log In to Your Account

1. Go to www.networksolutions.com
2. Click the Manage Account button in the upper right corner of the screen.
3. On the Log into Account Manager page, enter your User ID and Password (which may have been referred to previously as a User Name or Account Number)
4. If you forget your log-in information, click the link below the password field I've forgotten my User ID or password, or visit https://www.networksolutions.com/manage-it/forget-login.jsp

Navigating Account Manager

Network Solutions® designed Account Manager so that you can easily access all the management tools you need, regardless of where you are working in Account Manager. These tools, accessible from the left-hand navigation, enable you to manage your account contacts, billing information, user IDs and passwords, as well as all of your Network Solutions services.

Menu Structure

Your services are grouped under tabs in the left menu. For example:

• All of your domain services are listed under the nsWebAddress tab.
• All of your domain services are listed under nsMail tab.

Menu tabs that display an arrow to the left of the tab name have associated sub tabs.

When you click one of these arrowed tabs, related green sub tabs expand and are displayed below the main tab. Click these sub tabs to manage individual tasks. For example, the Profiles & Accounts tab expands to show three related sub tabs – Profiles, Accounts, and Billing – that enable you to manage the details of your account. If you have multiple accounts, you will see a fourth sub tab: Merge Accounts

Clicking a tab displays additional information about that service in the main window. If the main window displays an overview list of multiple services, you must click a service name to manage specific tasks regarding that service.

Note: When you are working in a tab, its background color in the left menu darkens to indicate your current location in Account Manager.

Overview Pages and Detail Pages

While working in Account Manager, you will quickly notice that controls and tasks for a particular service are displayed with one click on a sub tab. If, however, you have multiple services under one category, i.e., multiple domain names, a click on the sub tab will first reveal an "overview" page listing all of the services in the category. A click on a service link will then reveal the tasks, or details, for that service. This is referred to as a "details" page.

For example, if you have multiple e-mail packages, click the Manage E-Mail sub tab to display an overview page listing all of your e-mailboxes. Click a particular e-mailbox name to view the details page where you can manage that e-mailbox.

When an overview or details page includes a tabular list, clicking the Column Name sorts the data by that element.