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How do I keep customers from buying out-of-stock products if the product was in stock when they placed it in their cart?

Article Rating: 2 / 5 Votes: 5

To prevent out-of-stock purchases;

  • Go to Operations > Settings > Products in the Control Panel.
  • At the 'Display products if not in stock' setting, select either 'Hide products out of stock' or 'Show products out of stock'.

If the product is in a customer's saved shopping cart they'll receive a message that the item is no longer available when they attempt to checkout.