Search Support
contact us

Let Us Make it Easy for You. Call 1-877-898-3290 for MyTime Support™. Learn More

How Do I Renew an Emailbox?

Article Rating: 1 / 5 Votes: 12

If your emailbox is set to Auto-Renew, your credit card will be automatically charged at the end of your term period.

If Auto-Renew is not set you will need to renew your mailbox following the steps below:

  1. Log in to Account Manager
  2. Click on 'My Email'
  3. Select the check box to the left of the emailbox and then click on the Renew button
  4. If your domain name registration / emailbox is not currently associated with a Hosting Package you will be prompted with a Web hosting offer - if you would like to upgrade to a Hosting Package, click on the Go button under the package that you want to purchase and review the article How To Purchase A Web Hosting Package To Use With An Existing Network Solutions® Domain Name otherwise, click on the No Thank You button
  5. You may also be prompted to add some additional products to your renewal order - If you would like to add any of these products, select them then click on the Continue button
  6. Select the term period you would like to purchase in the drop down menu (if you change the term from the default, please click on the Recalculate button) then click on the Proceed To Purchase button
  7. Type your credit card information in the text boxes
  8. Click on the link to read the Network Solutions Service Agreement and when completed select the check box then click on the Submit Order button

Your emailbox is now renewed.

Note:

    * On the Renew Services page, you can use the drop down menu at the top of the page next to Show services expiring, to quickly view services that will expire within the next 180 to 30 days. Services that will expire within 75 days or have already expired are displayed in red.

    * Only Account Holders/Primary Contacts and Account Administrative Contacts on the account can purchase or renew services for the domain name. Account Technical Contacts on the account cannot purchase or renew services. More about Account Contacts.