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How Do I Setup My Auto Reply?

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When a message is sent to the email address with an active auto responder, the message is automatically replied to with a prewritten message. Such messages are typically used for an Out of Office message or while folks are on vacation. Each emailbox has one auto responder.

Before setting your Auto Reply/Responder, you will need to first determine which webmail version you are using. To determine this, see Which Webmail Version Do I Have?.

 

If you are using the updated platform, first log into your webmail, then:

  1. Click the  icon found in the upper left toolbar.
  2. Maximize the "E-Mailbox Settings" category.
  3. Click on "Auto-Responder"
  4. Enter the subject and text you would like the reply to include.
  5. Check the box to "Enable Autoresponder"
  6. Click "Save" 

 

If you are using the standard platform, first log into your webmail, then:

If your e-mailbox opens to Today:

  1. Click on the Configuration button in the left navigation bar
  2. In the list of Options, click on the Auto-Responder link
  3. In the Auto responder Subject text box, type the subject for your auto responder
  4. In the Auto responder text box, type the message you would like sent for your auto responder
  5. Select the check box next to Enable auto responder
  6. Click on the Save button to activate your auto responder
  7. Your e-mail messages are now being responded to automatically. To stop the auto responder, follow the steps above but unselect the check box next to Enable auto responder.

If your e-mail box opens to your Inbox:

  1. Click on the Options button in the left navigation bar
  2. Click on the Automatic Reply button in the upper navigation menu
  3. In the Subject text box, type the subject for your auto responder
  4. In the Message text box, type the message you would like sent for your auto responder
  5. Click on the Start button to activate your auto responder
  6. Your e-mail messages are now being responded to automatically. To stop the auto responder, follow the steps above but click on the Stop button.

 

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