How Do I Setup My Auto Reply?
When a message is sent to the email address with an active auto responder, the message is automatically replied to with a prewritten message. Such messages are typically used for an Out of Office message or while folks are on vacation. Each emailbox has one auto responder.
Before setting your Auto Reply/Responder, you will need to first determine which webmail version you are using. To determine this, see Which Webmail Version Do I Have?.
If you are using the updated platform, first log into your webmail, then:
- Click the
icon found in the upper left toolbar. - Maximize the "E-Mailbox Settings" category.
- Click on "Auto-Responder"
- Enter the subject and text you would like the reply to include.
- Check the box to "Enable Autoresponder"
- Click "Save"
If you are using the standard platform, first log into your webmail, then:
If your e-mailbox opens to Today:
- Click on the Configuration button in the left navigation bar
- In the list of Options, click on the Auto-Responder link
- In the Auto responder Subject text box, type the subject for your auto responder
- In the Auto responder text box, type the message you would like sent for your auto responder
- Select the check box next to Enable auto responder
- Click on the Save button to activate your auto responder
- Your e-mail messages are now being responded to automatically. To stop the auto responder, follow the steps above but unselect the check box next to Enable auto responder.
If your e-mail box opens to your Inbox:
- Click on the Options button in the left navigation bar
- Click on the Automatic Reply button in the upper navigation menu
- In the Subject text box, type the subject for your auto responder
- In the Message text box, type the message you would like sent for your auto responder
- Click on the Start button to activate your auto responder
- Your e-mail messages are now being responded to automatically. To stop the auto responder, follow the steps above but click on the Stop button.





