Most email software can be set up to retrieve your messages automatically on a regular interval. The default value for most email software is 5 minutes. For top performance, we recommend that you keep this value and try to retrieve new messages only every 5 minutes.

Since our email system only checks for new messages every 5 minutes, there is no benefit to attempting to retrieve messages more frequently. Doing so could slow system performance.

To improve your email performance, follow the directions below to change your retrieval setting.

• Microsoft (R) Outlook Express
• Microsoft (R) Outlook
• Eudora®
• Netscape (R) Messenger

Microsoft (R) Outlook Express

1. Open Outlook® Express
2. Click on the TOOLS menu
3. Select the OPTIONS sub-menu
4. Click on the GENERAL tab
5. Under the SEND / RECEIVE MESSAGES section, place a check in the box next to "Check for new messages every ___ minute(s)"
6. Type 5 in the minutes box
7. Click APPLY
8. Click OK
9. Close Outlook Express and restart the program

Back to top

Microsoft (R) Outlook

1. Open Outlook
2. Click on the TOOLS menu
3. Select the OPTIONS sub-menu
4. Click on the INTERNET E-MAIL tab
5. Place a check in the box next to "Check my local network connection(s) for new mail every ___ minute(s)"
6. Type 5 in the minutes box
7. Click APPLY
8. Click OK
9. Close Outlook and restart the program

Back to top

Eudora

1. Open Eudora
2. Click on the TOOLS menu
3. Select the OPTIONS sub-menu
4. Click the CHECKING MAIL icon
5. Type 5 in the box that reads "Check for mail every ___ minute(s)"
6. Click OK

Back to top

Netscape (R) Messenger

1. Open Netscape Messenger
2. Click on the EDIT menu
3. Select the MAIL AND NEWSGROUPS ACCOUNT SETTINGS sub-menu
4. Click SERVER SETTINGS
5. Place a check in the box next to "Check for new messages every ___ minutes"
6. Type 5 in the minutes box
7. Click OK

Back to top

Related Articles

How to Begin Using POP

How to Download Messages via IMAP