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Getting Started With SSL Certificates Topics

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How to Complete your SSL Certificate Order

After purchasing an nsProtect™ Secure SSL Certificate or nsProtect™ Assured Site Seal, you will manage the validation and installation process through your Network Solutions® Account Manager. There are four basic steps in the process:

Step 1:  Log in to Account Manager and select your SSL Certificate or Site Confirm Seal

Step 2:  Generate a Certificate Signing Request (CSR)

A Certificate Signing Request (CSR) is your website's unique identifier from which your SSL Certificate is created. A CSR is generated from the software platform used by your website. If your website is hosted with Network Solutions hosting, a Certificate Signing Request (CSR) will be generated and submitted for you. Nothing more is required. If you are hosting your own website, or using another hosting provider, you must contact your Web hosting Network Administrator and ask them to:

  1. Generate a CSR for you
  2. Identify the software platform and version of the Web server.

For more detailed instructions, see "Generating Your CSR" in our Online Support Center.

Step 3: Authenticate Application Information

To ensure proper issuance of your SSL Certificate, Network Solutions performs the following validation steps:

For nsProtect™ Secure Basic, Advanced, Wildcard and Extended Validation SSL Certificates:

  1. We verify the Account Holder information provided in your application by matching the registrant information in the WHOIS database.
  2. We check credible providers of business information such as Dun & Bradstreet, articles of incorporation, business licensing agencies, etc. If any other documentation or information is required during this step, we will contact you. 
  3. We may telephone your organization to confirm that an order was placed for your SSL Certificate and the person who placed the order is authorized to do so.

For nsProtect™ Secure Xpress SSL Certificates:

  1. We verify control of your domain through an email based validation process.

Step 4:  Issue Your SSL Certificate

Upon successful validation, you will be notified via email and Account Manager that your SSL Certificate has been issued and is available for download and installation. Please note: If your domain name is hosted on a Network Solutions Web server, the installation will be automatic.