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How to Import Your Address Book/Contacts

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The following article describes how to import your contacts and/or address book into your nsMail mailbox.

However, before you do this, you will need to first determine which webmail version you are using. To determine this, see Which Webmail Version Do I Have?.

 

If you are using the updated platform, first log into your webmail, then:

  1. When importing your address book from a CSV file, first ensure that your CSV file is formatted properly. All data fields should be in sequential columns with no empty columns in between as illustrated below. The file must contain a title row and the column titles must conform to the Open Exchange standards. For a full list of allowed column titles see the end of this article. The column titles in your CSV file should match the "Displayed Name" column from the allowed titles table.






  2. To start importing your contacts click on the configuration icon in the top left navigation menu in your web mail. 






  3. Next click on the 'Import' option in your 'Configuration' Folder List. 






  4. Next select the 'CSV (Contacts)' option on the Configuration/Import window, and click 'Browse' to locate your CSV file. 






  5. Next select your CSV file by browsing to it's location on your computer; you should then see the file path to your CSV file displayed in the 'Browse' text box.
  6. Then simply click the 'Import' button above the 'Configuration/Import' window.\






  7. If completed successfully you should see the following confirmation message.






 

If you are using the standard platform, first log into your webmail, then:

  1. When importing your address book from a CSV file, first ensure that your CSV file is formatted properly. All data fields should be in sequential columns with no empty columns in between as illustrated below. The file should contain no title row, and should be only the address book data itself.




  2. To start importing your contacts go to your address book in your mailbox and click on ‘Import’. Select CSV as your file type, and click continue.




  3. Next you will need to identify the fields in your CSV file by placing the number that corresponds to the column number into the correctly named field. Notice how the numbers in the boxes below match up with the field values from the spread sheet above.




  4. Next select your CSV file by browsing to it’s location on your computer and click import.
  5. If this was done correctly you should see the following confirmation page.


  6. If there are any errors or warnings, check your data file again and make sure there are no empty columns, and that you have numbered the columns correctly. If you see the following error message it means that you have not selected at least a First or Last name for every contact. All contacts must have at least a First or Last name.




Related Articles

Which Webmail Version Do I Have?

How to Add Contacts to Your Webmail

Can I Import My Address Book?