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More About Email Aliases

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How to Setup Your Email Alias(es)

To set up an email alias:

  1. Log Into Account Manager
  2. Click "My Email"
  3. In the All Services or Services Attached To This Domain section, click on the e-mailbox name for which you want to set up an e-mail alias (this will bring up the E-mailbox Details)
  4. Toward the bottom of the page, in the E-mailboxes section, next to Aliases, click on Set up or Edit
  5. Type the name of the alias(es) you want to create in the text box(es) (e.g., info, webmaster, customerservice, etc.) then click on the Save button
  6. Your e-mail alias(es) has now been set up.

Note: If you have just set up your mailbox:

  • For newly set up e-mailboxes, it may take up to 15 minutes before you can set up an alias.
  • For newly registered domain names, it will take approximately 12-36 hours for the domain name information to propagate to servers world-wide and your new E-mailbox settings to activate.
  • For domain names that have been registered for 36 hours or more, it may take up to 15 minutes for your new changes to take effect.

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